I received the generator in perfect shape, hooked up battery, added oil that came with machine and filled with gas. Very easy setup! Easy to follow instructions. Turned on battery and fuel switch, Then simply pushed start. Unit started and ran perfect on first try. I would recommend this generator to anyone who needs dependable portable power

Purchased this because of living along the coast in SC. Had several power outages each of the last 3 years due to storms. Figured I would protect myself next time. Generator came within 4 days. Easy set up. Filled with supplied oil. Fueled up and connected the battery. Turned on the battery switch and fuel knob. Used the start button on the unit and it fired right up once it got gas. Shut off and started with the remote. Again it fired right up. This thing is very quiet with no load. I’m sure once there is a load it will be a little louder but can’t be much. Very pleased so far. Will be ready for the next power outage.

When the unit arrived I was quite disappointed with the factory packaging. The side was scuffed, which is not that big of a deal in the long run. However, the oil plug was not screwed in, rather set in, to its port. This meant that lifting it from the box with a slight tilt resulted in oil on my driveway. Not something you expect from new in box product. I called support to complain but got an answering service that was totally incapable of aid. Despite this initial set of bad experiences, I progressed further. Let's start with the bad. The oil plug and oil change process is horrible. It is very difficult to align the threads on the plug to the port. Oil cannot be drained with removal of a plug. The unit must be tilted with the funnel stuck in the oil fill port. The case surrounding the engine provides limited access and makes a clean change impossible. Stuff some shop towels all around the bottom to make this go as smoothly as possible and then clean up the mess afterward. Always expect some oil on the ground for the time following a change as it seeps from the various cavities of the case. Other gripes are the protective covers for the circuit breakers screw on and will ride off with vibration. Found one in the bed of the truck and thankfully knew where it came from. Need to regularly tighten them. Finally, the tank level gauge is hit and miss. I've seen the unit run for hours on 0.0 L of fuel. No, it does not read gallons. The side cover removal includes a top center screw that is machine screw to plastic. It is very difficult to remove or replace due to improper choice of screw. Mine is now marred and I no longer completely set this screw. These should all be hex screws like the lower left corner to avoid such marring. Now for the good. In general, this is the best bang for the buck I could find. The power is awesome. No, you cannot run 2 15K ACs at the same time, but you can run 1 AC and just about everything else. The noise level is great, and you will basi

Haven't had it very long, but so far very satisfied! It is very quiet and you can actually have a conversation while standing next to it without shouting! My son got it all set up for me and he was really impressed also. Already wants to borrow it to go camping. I bought it for emergencies. Really impressed! Would recommend!

I bought this because I did not need to power much- a refrigerator and a few fans. Wanted a quiet and fuel efficient unit since we generally need it for days after hurricanes pass through. Light and easy to store. This checked all of the boxes for me.

I looked at several inverter generators before buying the iGen 4500. It's the quietest available with 4500/3700 Watts starting/running power. I primarily bought it to keep my fridge/freezer running during power outages, which seem to be happening more often where I live. Since I live in the city (suburbs) I didn't want to disturb the neighbors, particularly those that don't have power of their own. It's very easy to move about with the pull out handle and wheels. I'm still in the break-in and test phase, but if it keeps operating as well as it has been, I'm probably going to pick up another for my daughter.

Received generator in good condition. Directions straight forward to set up. Only thing was to connect battery I had to plug positive and negative terminal harness to generator harness. Wires were already connected to battery although negative terminal connection was loose.Replaced plastic oil fill plug with a magnetic one to capture metal shavings during break in period. Unit started right up. Very quite. Plugged in a chest freezer and refrigerator, worked well. Fairly easy to wheel around with luggage style telescoping handle.Time will tell of it’s durability.

This is an impressive piece of equipment. It is very well built and insulated. Comes in at lower decibel than competitors. The 30AMP plug and remote start fab was the big draw. Came with all extra pieces. Comes with telescopic handle for easy carrying. Item is heavy, however, lighter than all competitor models. Great unit highly recommend it!

I bought a different generator that I returned because it was too loud, now with this Westinghouse iGen4500 we can enjoy all the electricity we need with no fear of disrupting anyone else. Very happy and the remote start is wonderful. It took me a long time to decide on the best "Genny" to get and I'm proud my research paying off.

Just purchased it have not use it much. I am comparing it to champion 4000 inverter generator. Which I liked a lot. Purchased this one because of good reviews. This has more features very easy to use and is even more quite. I have already recommend it to my brother.