Had to get a bigger generator for my new travel trailer to handle bigger A/C unit. Runs great. Ran it for the first time to break it in. Just finished the oil change and it’s almost impossible to do. The drain screw does not line up with the access hole. A normal size male hands will have a hard time lining up and starting the threading of the screw plug. This is a major design flaw.

I am a 64-year-old lady, single, camping enthusiast, and I have no problem using this generator or moving it from my garage to my truck bed. It runs everything in my travel trailer, even the AC, while using the microwave. It's very quiet and I thoroughly enjoy it.

The generator came in great condition and a day earlier than scheduled. I thought the remote was missing but it was clipped to the pull start cord. I followed the directions for the initial test run and it fired right up. Easy set up. It was actually quieter than I was expecting for being a 4500. I let the generator run for the break in period and it never wavered. This will be a nice upgrade from our “loud” generator when we go camping and for my music entertainment business when in remote locations. Highly recommend.

It didn't take long to see the advantages this unit offers. My first impression was how quieter this unit is over my old open unit generator without sacrificing with a weight gain. Another perk is that it runs my travel trailer AC on its own without being assisted by an inline piggyback. I always had to boost my old unit that had the same rating. The remote is a feature that is going to spoil me. I can operate the whole unit without leaving the couch. What more could one ask for?

Everything arrived promptly in great shape. It was up and running in minutes. The generator is super quiet and supplies full 30 amp continuous power to our camper. The electric and remote start makes it super convenient. Thank you for designing it with the 30 AMP RV plug instead of a standard generator plug - no adapters needed! The pull out handle and the top handles make is easy to maneuver and secure when needed. The digital display showing remaining fuel, run time, and power draw is fantastic.

I just got my generator and hooked it up to run the fridge and a space heater. I worked perfect and did not even bog down. So I hooked up a circular saw too. It has plenty of power to do what I want I will plug in my furnace when I get a power cord installed on it. Nice modern product. Quiet enough during the daytime

I haven't had prolonged use, but so far so good! I conditioned it with a couple of oil changes, and the unit seems great! I only rated 4 stars because I have not had a chance to use it for a prolonged period. I ran it next to my Honda 2000i and it seemed slightly more quiet than the Honda! Overall, so far, happy with the purchase.

I recently purchased the iGen4500 and so far am very pleased with it. It is loaded with features, easy to start, quiet and compact. My only suggestion for improvement so far would be to make the oil fill a bit easier to access. The unit did come with a screw-in funnel tube that makes the job of adding oil easier.

I picked up the iGen5000c generator thinking it would sound like a lawnmower wrestling a bear. Instead? Whisper quiet. I’m talking ninja-sneaking-through-your-backyard quiet. The first time I turned it on, I actually thought it wasn’t working until I noticed my fridge humming and my coffee maker kicking in like nothing happened. Pros: • Starts faster than my car on a cold morning. • Powers my fridge, lights, WiFi router, and existential crisis lamp without breaking a sweat. • Quiet enough that my dog didn’t even flinch—he just kept sleeping like it wasn’t there. Cons: • So quiet, I kind of miss the growl. • My neighbor now borrows it so often I’m considering charging him rent. • I caught myself standing next to it just to feel like I was doing something important. Bottom line: If you want reliable backup power without waking the neighborhood—or your pets—this is it. Five stars. Feels like having a secret power plant in your garage.

I am a mechanic and an electrician. The remote start/stop was (and is) very appealing. However, I feared a remote start meant an automatic choke that could fail. I read several accounts of others with the iGen4500 that, right out of the box, sputtered for a minute then stop, which meant shipping the genny to Westinghouse, and waiting 2-weeks without their genny. I wondered if these problems would be related to the automatic choke not working. Indeed, they were. Mine did the same thing. I went through the setup, started it, which sputtered for a minute then stopped. It was not going to restart. It sounded like the "automatic" choke was stuck closed. I opened up the side panel but didn't see anything that looked like a choke. Finally, I googled "iGen4500 choke problems". Score! Westinghouse had issued a service bulletin about this very issue. It showed how to manually move the choke (panel removal required), and presto -- it ran normally! The bulletin called this a temporary solution. "Step 2" was their "permanent solution", which required removing two more side panels (nearly 20 screws) and reattaching a harness that they predicted had become unconnected. Sure enough, it was disconnected. I reconnected it, buttoned it all back together, and now it works like it should. The connector makes a positive latch, so I don't believe this happened in shipping. No doubt it wasn't fully connected a the factory. This is the only reason I gave it 4 stars. Otherwise, I'm now happy. It is surprisingly quiet. Plenty of power for my Airstream. The remote works, Gauges are nice. Get one.