The unit arrived with minimal damage to the packaging, however the plastic housing on one side was cracked. I called customer service and I am currently waiting for a replacement piece. I have used the generator just a few minutes and it is easy to use. I had it running my 15,000 BTU rv a/c with no problem. So far I am very happy with this product. The one thing that needs to be mentioned is that this generator needs a high altitude kit to run properly at any altitude over 2000'. It is easy to install, but it is not mentioned in the literature.

The iGen4500 has met my every expectation. It is well built, quieter than expected and runs my 15000 BTU RV air conditioner, hot water heater, 20 cubic electric refrigerator, all lights and still power to spare. The remote ignition is a bonus. I am thoroughly satisfied.

We've run a food trailer for several years and I've been breaking my back loading and unloading a larger (8750KW) generator. A friend suggested I try his Westinghouse iGen4500. We used his once and LOVED it so much we purchased our own. I can now lift the generator into the truck without ramps. The iGen4500 is so quiet, that we only place it 50' away from the trailer instead of 100' like the larger one. Most importantly, considering the current gas prices, we are using less gasoline. Our old generator would use 4+ gallons over six hours. The iGen4500 used only a little more than one gallon. We love our new Westinghouse iGen4500!

I have been using this generator for over a month now for weekends up at some property I own. I have a trailer with a 15000 btu AC unit and the generator handles it fine get overwhelmed when I try turning on the other 13000 btu ac unit as well but I knew it wasn't designed to handle both so no fault to the unit there. I did run into one draw back when I left the generator running for a few hours powering the AC unit in my trailer it just stopped working tried restarting started up for a minute then stopped again. I played with it for a while and finally got it running and what I think was the issue was the ground wasn't perfectly level so just a heads up level the generator. Over all I'm happy with my purchase

I bought this month ago after much research for my travel trailer. I did not want to spend the money on the "H" brand generator. I found several comparisons online and really liked the digital display that the other brand didn't have so I decided on the iGen4500. I have about 30 hrs on it and so far power's everything g with ease. May not quite be as quiet as the H but beat my expectations for noise level and couldn't be more please with the performance and

New purchase with travel trailer in mind but to cover home sump pumps etc in case of outtage. I read all materials then for to it. Followed step by step instructions (easy to follow). Start right up with simple remote start. Chose this generator based on other reviews for ease of use. I'm older with limited strength to deal with pull cord start. This model has pull start, push button and remote start via its own fob. Running through break in time, so far so good.

Originally purchased this item for use with our travel trailer but it turned out to be slightly higher than would fit under the tonneau cover on our Nissan Frontier, however, after setting the generator up and firing it up for the first time, we were so pleased with the quietness of the unit that we decided to keep it to supplement our other portable generator used during power outages. This one will be used to limit noise from use near our bedroom - it's that quiet!

Only used for a short time but seems to work well. 1 big problem was automatic choke was disconnected during shipping and would not start. Seems to be an easy fix and a constant problem with this unit. I searched online found many others with the same issue. I resolved the issue fairly quickly but not after being very frustrated it wouldn't start. Manufacturer should have this problem resolved.

Just fired the new IGen4500 up today. I don’t have a lot of experience with generators. It was easy to set up. The directions did say to use all the oil it comes with. That made it overflow I little. Started up on the first push of the button, and never stopped purring. The remote worked first push also. We were really surprised at how quiet it ran. Conversation right next to it was easy.

I bought this generator just in time for hurricane season and took advantage of tax holiday in the event we will be living in our RV once again. Last Westinghouse generator would not run the A/C, this one will run everything in RV. Remote start much improved feature. Hope to be as satisfied with this one as previous.