Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
Sort by |
Showing 161-170 of 863 reviews
Apr 29, 2020
Reviewer name: Alphonso Stark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Massage and adjustable bed-wonderful.

Really enjoying this adjustable bed. Will never go back to a non adjustable bed. It was so easy to set up. And the fact that I can use my iPhone or iPad Bluetooth connection to adjust the bed is a great feature. I’m also enjoying the massage feature. Helps after doing workout.

Helpful?4RIWWS0NKVOO13589217281
Dec 30, 2018
Reviewer name: Susrig
5 out of 5 stars
5 out of 5 stars review

Better than Expected

This adjustable bed frame is perfect for my needs. As most reviewers have noted, it is very heavy, 170 pounds. My bedroom is on the second floor so I had to hire two men to carry it upstairs. They recommended that I take one side of my current bedframe off so the adjustable frame could slide right in. That was genius! I screwed on the 6 legs, checked that the wiring was all attached and attached the electrical cord to the back up battery box. It was very simple. It works great with my 12 inch foam mattress that also has a topper on it. I can feel the vibration from the massage settings and I can easily adjust the head and foot settings. I have year round allergies and need the head raised. It is so much better than trying to adjust a few pillows! I also liked how easy it was to change the height of the bed frame. I am very satisfied with this purchase.

Helpful?4RIWWS0NKVOO13589217281
Sep 1, 2020
Reviewer name: Yona
3 out of 5 stars
3 out of 5 stars review

Has all Features

We bought this about 3 months ago and it lives up to the expectations and has all the features. You can customize your tilt which is nice. The reason for the reduced stars is the bottom never completely lays flat, it always looks like middle is sagging.

Helpful?4RIWWS0NKVOO13589217281
May 12, 2021
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

Screw-in legs ...not so much

The first bed frame had legs that went in nicely. The second bed frame not so lucky... I need to retap the frame hole to accept the leg screw. Those two holes are too small for the screw in legs, no of them fit... So I got to go to the hardware store etc....

Helpful?4RIWWS0NKVOO13589217281
Dec 31, 2024
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

People with hip and lower back pain

I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.

Helpful?4RIWWS0NKVOO13589217281
Mar 5, 2022
Reviewer name: Aga
4 out of 5 stars
4 out of 5 stars review

Great value!

Overall, I’m satisfied with this purchase. I purchased the Queen and the FedEx driver put it on driveway instead of front door. I can understand why he did that as I nearly pulled a groin trying to get it into the garage by myself. Eventually, two middle aged females were able to bring it in the house but it was awkward/heavy and might’ve involved some bad words. Might help to open it up before moving to remove legs and battery box. Assembly was easy (just screw in legs and connect a wire) but it took some time as the bedroom lacked necessary space to flip that monster of a bed frame into an existing sleigh bed. Once flipped onto its legs, it slides easily. Has the basic up/down positions for top and bottom as well as zero g. For some reason the zero g position adds pressure to my back but adjusting it and creating a favorite preset has remedied that. Some nights I only use the head tilt. That’s a nifty feature that I didn’t know that I’d need. I’d suggest using the remote app as it has an alarm clock that you can set—and the bed will move in an upright position. Cracks me up. The app is flawed though as the alarm sound rarely goes off. The movement usually wakes me up though. Good value for price—especially if purchased during a sale period. Recommend only if you have a helper to help you get it in the house and to flip over post leg assembly.

Helpful?4RIWWS0NKVOO13589217281
Apr 3, 2023
Reviewer name: HipAndBackProblems
1 out of 5 stars
1 out of 5 stars review

HipAndBackProblems

It worked wonderfully for the first year, then battery went out on the frame and even changing it out wouldn’t make the bed lift, vibrate or do anything it’s designed to do. It says there’s a 10 year limited warranty so we’ll see if this is actually honored. However, this product has been disappointing thus far. If it breaks with limited use after a little over a year. Im not impressed!

Helpful?4RIWWS0NKVOO13589217281
Aug 25, 2024
Reviewer name: Diver
3 out of 5 stars
3 out of 5 stars review

Hopefully I can rate it higher after a phone call.

Today I received the frame and was excited for my mother. When I saw the box at my entry way, I was like ok, I have seen worse boxes delivered. When I pulled the box away from the wall, my heart skipped a few beats. Sam's Club it looks like the company you use to ship this frame, doesn't like you or this product, because numerous reviews show messed up boxes. When I finally got around to getting the bed put together, I noticed that the bed only had 3 vibrating motors (2 at the head and only 1 at the foot) and the description photos show 4 and even some the review photos show 4 motors. Was I one of the unlucky ones that got a bed frame that was not Quality Checked...After I call them and find out if there should be 3 or 4,,, I may or may not change my rating. The bed did go together rather easy and with the variable height legs, I was able to keep it low so my aging mother could get in and out very easily. I like that the USB ports are on both side, but they should be moved so you can easily see them from the side of the bed.

Helpful?4RIWWS0NKVOO13589217281
May 21, 2021
Reviewer name: BARBIE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

XPO & Serta Rock!!!

With the adjustable frame it is beyond words especially in the zero gravity position. You don't know what your missing!!!! The frames are flawless and XPO trucking did the install and delivery they went above and beyond the call to get us set up. It took them less than 15 min to do the set up and they cleaned up after themselves and showed us how to operate the beds and left us with a huge smile on our face. This was the first good nights sleep in years!

Helpful?4RIWWS0NKVOO13589217281
Mar 13, 2021
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LIFE CHANGING!!!

This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.

Helpful?4RIWWS0NKVOO13589217281