I bought this for my wife and her garden thinking that it would be a great investment (which I believe it will be), however, this is NOT a product for beginners to try and assemble! The first part of the assembly is pretty straight forward. When you get to the part where you attach the legs to the composter bins, the difficulty begins. I called Lifetime Customer Service when I ran into a roadblock and the representative that I spoke with had actually assembled this item himself! I was shocked and appreciate the training that Lifetime invests in their folks. Anyway, after speaking with him, one of the biggest hurdles was crossed (apparently, there's a slight deviation in manufacturing in China vs. other contractors that make these for Lifetime). Once I got past that point, it was pretty easy to finish assembling the unit. You just have to be careful that you don't put the legs on the wrong side of the unit as wells as how they're attached inside of the barrels or you'll have to take it apart and reverse them. If Lifetime would modify their instruction book and videos (you can find visual assembly instructions on their website as well as YouTube), this product would be much easier to assemble. Overall, it's a great product and will be very useful during our growing season.

We bought the double bin rotating composter about one year ago. After a year the hinges rusted to the point where they could not function. I called customer service and they sent replacement parts free of charge. It was unexpected but very much appreciated. The Tumblers were great.

We were pleasantly surprised at the quality of the material but we had trouble with the assembly. The instructions were not clear when assembling the panels of the barrels. Each panel has to go together in a certain way to attach to the side. The bottom pieces have a symbol to match. It would help to number each piece. We assembled it wrong and had to disassemble and start over because the place for screws didn't match up.

After two years of owning the 60309 composer, one set of hinges just finally wore out. A quick call to customer service, a couple questions answered and I’ll be receiving a new hinge at no charge. These folks are a class act and make a very sturdy, reliable composter. Highly recommend!

I have been using this for a couple of years, and the parts literally fall apart. When I contacted Lifetime they said that there was nothing they could do about it. Let me be clear, this was from normal use. The plastic pieces essentially fell apart.

I had this Item for a few years but only used it for a year. The hinge on both barrels are rusted shut and cannot be used. I tried opening one side after oiling the hinge but cracked the barrel rendering it useless. I tried looking for the part number so I can order another hinge for the other side but can not find it on Lifetime site. I don't know why it's so hard to get the part as I am sure Lifetime knew that these parts would rust especially if you live near the California coast.

The hinges have rust welded two of our four bins CLOSED permanently. I suppose there is some way to replace these hinges, but direct replacement parts are not listed on the site. If these are a “normal” west item, they should be easily found on the site. If they are normal wear, their replacement price should be reasonable. It is just a metal himge, after all.

We bought ours three years ago and it still looks new. We absolutely love it. Well worth the money. It's made very heavy duty. Legs do not bend when barrels are full. Critters have not gotten into it. We put two buckets underneath each side to catch the leakage which we then poor on our plants. What I have read, this is compost tea and it's great fertilizer too. My husband set it up higher so we can just drop the curred compost into a wheel barrel instead of having to shovel it all out. Our in laws were so impressed with it that they bought one too. It also has saved us tons of garbage by composting everything we possibly can. Tho we don't put meat/bones in ours because we don't want to attract bears.

I bought one of these many years ago and it has held up great except that one of the hinges rusted out this year. My fault because I should have kept it oiled. I contacted Customer Service and Justin sent me new hinges absolutely free of charge. I have never seen a company that stands behind it's products like Lifetime. These are great composters because it is so easy to turn your compost every few weeks - a must if you want to produce good compost. Thanks Justin for your help!

I bought my bin 4 years ago and it has worked very well. I love having one left to compost while the other is added to. My hinge recently rusted and would not open and Lifetime sent me 2 replacements and a full set of nuts and bolts, no hassles. It arrived to Australia in less than a week. I was impressed.