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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.1K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (115)
  4. 2 stars0% (34)
  5. 1 star1% (81)

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Showing 31-40 of 12,119 reviews
Sep 26, 2025
jkimballrr
5 out of 5 stars review

My new Westinghouse generator

I love my Westinghouse generator. It starts on demand, never giving me any issues and the dual fuel is a great added feature. The push button start allows me to start it from anywhere, and the CO sensor gives me piece of mind when I am not around. Great generator.

Review from westinghouse.com
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Jul 25, 2026
Happy In Pa
5 out of 5 stars review

It does it all

I have been researching generators for over a year and now have decided due to an abundance of power outages at my home that this would be the time to get one. This WGen 9500c was the perfect fit for my needs as well as affordability. I added an Interlock kit to my main entrance panel and the outside plug as well. I am now confident that the next outage will not be so worrisome especially in wintertime. Everyone should consider an alternative power source for their home. Regards David Morris

Review from westinghouse.com
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Oct 12, 2024
tomandjulie
5 out of 5 stars review

Went through Hurricane Milton!

We purchased this in the springtime based on the reviews of the product. We went through a dry run and let it operate for about an hour with all of our electric service turned off. I hard wired this into a plug to our load center with his own dedicated circuit breaker. We have a typical 2000 square foot home with a 3 1/2 ton air conditioner, and this generator ran everything except the water heater, dryer, and stove. Our air conditioner only draws 13.8 amps on startup. And this generator didn't even cough when it came on. We're running about a gallon of gasoline for every two hours based on our usage. The first three days we had no electricity and we ran a generator for 10 hours.

Review from westinghouse.com
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Jan 1, 2025
DanaCraft
2 out of 5 stars review

Finnicky. Very finnicky.

It worked perfectly out of the box. Now, half a year later, the starter is very sticky and so will sometimes simply not turn over the engine. Also, if it is too cold, as in around 20° F, the small battery included with the generator is simply not strong enough to cold-start the generator whether the starter happens to be working or not, so we've had to jump it on several occasions using spare car batteries we had around. Also, recently the generator has started to simply turn itself off while under minimal load with no warning, even with a full gas tan, full clean oil, and freshly cleaned air filter. The exhaust detector has been ruled out as well, as it is outside under shelter and the exhaust detection shutoff light was not blinking. I'm at a bit of a loss on that phenomenon. Anyway, we've been using this generator with some regularity in addition to solar and wind. I would certainly prefer it to simply work as it is well maintained.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your experience. We're glad it initially worked well, but we’re sorry to hear about the issues you've encountered. It sounds like you’ve taken excellent care of the generator, and we’d like to help resolve these concerns. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the starter, battery performance, and unexpected shutoffs further. Your feedback is important, and we’re committed to ensuring your generator operates reliably. Thanks, Sydney, Westinghouse

Jul 3, 2025
RasherX
4 out of 5 stars review

Unexpected

We haven't used it yet, but bought it for some specific features and found others. We bought it for the 50A receptacle (for our campground trailer when the park power goes out). It also has the 30A twist lock receptacle, four 20A GFI outlets and two USB 5V 2.1A ports. Remote start as well. Hopefully optimistic!

Review from westinghouse.com
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Jul 16, 2025
Nonna valerie
5 out of 5 stars review

Auto start

We are old people and the auto start fob is wonderful I read really good reviews on it so we got it we haven't used it yet we got it because our old generator would not start so we are waiting for a storm to hit , we are now prepared with a very easy device SOOO HAPPY !!!

Review from westinghouse.com
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Feb 25, 2025
GPZ1963
1 out of 5 stars review

NOT WORKING IN COLD WEATHER (BELOW 20 F.)

NOT WORKING IN COLD WEATHER (BELOW 20 F.) The "auto start" does not work at all at cold weather (Auto choke failure) It might work only if you push the choke lever with your thumb at the "cold" position and hold it there In other word: Useless if you live up northern USA or Canada fpor the reaL winter time

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear you’re experiencing issues with your unit in cold weather. Extreme temperatures can sometimes impact the auto choke function. For further assistance and troubleshooting, we recommend reaching out to our customer support team at support@wpowereq.com or 1-855-944-3571. We're here to help and ensure your unit performs as expected. Thanks, Sydney, Westinghouse

Jul 17, 2025
Dagwood9
5 out of 5 stars review

Great tri-fuel generator

Bought this generator a week ago, came in sturdy box on pallet. No damage, dings or scratches. Added wheels, front supports, oil, plugged up cord to battery, connected to 20lb bottle of propane and after second attempt it started right up. Remote tested at 75 foot distance from home and it started and shut down with remote, wow that works for me. Have not tried to power home with it, but do not expect any issues. This is only for powering homes 240v ac equipment, water heater, heat pump, well pump, etc. Plan on using propane to run on. Having other fuels choices is a nice feature.

Review from westinghouse.com
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Jul 22, 2025
Big B 44
5 out of 5 stars review

Review

purchased the WGen9500TFc about a month ago to prepare for hurricane season, and I couldn't be happier with the decision. Setup was simple, and it started right up using the remote start feature. It runs both my central A/C and other essential appliances with no problem. I also love that it runs on both gasoline and propane—huge plus for flexibility in emergencies. This generator gives me serious peace of mind and feels built to last. Highly recommend for anyone wanting solid power backup at home.

Review from westinghouse.com
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Jul 7, 2025
Mushca
5 out of 5 stars review

Overall Great generator and amazing details.

I bought this to be ready for anything. All the storms lately had been taking our power away. So we wanted to be prepared, especially to save our refrigerator. This machine did not disappoint. Its easy to roll around with the wheels and large handle. Love how easy it is to use.

Review from westinghouse.com
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