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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

Most helpful positive review

1 customer found this helpful
5 out of 5 stars
5 out of 5 stars review

Great giant for the price

This generator is excellent in handling power outages compared to more expensive ones that cannot handle what this one does. I ran it today with 2 freezers and a refrigerator hooked into the 30 amp feed. I connected each one per the manual and didn't even hear any surge as they were connected. This tells me the generator is powerful. It also has 4 20 amp connections as well
Raoul116
Originally posted on
westinghouse.com
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can't help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufactu...
Willie177
Originally posted on
westinghouse.com
eComm
Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how ...
12,240 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    8/12/2026

    Great portable power

    I bought back in February 2026 and I never needed to use it. Now we are in August 11 2026 storms have taken out our electricity I'm using and it works perfectly. Put the required oil in and hooked up a propane tank. Flipped the battery switch and pressed the remote start and first crank. Runs like a champ and need to get the 50 amp hook up ready for whole house power. Best Buy ever. Definitely would recommend.
    Originally posted on
    westinghouse.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/18/2020

    Defective machine.

    The generator was defective. Would not start. Westinghouse Customer Service told me I had the 1/1000 with this type problem.... yeah right. Returned but after a week I still have not received a refund from Sams Club.
    John
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/16/2021

    Good buy

    Great buy through sams, spend just a little more and get a larger generator, fuel use is similiar to smaller units and you dont want to maxing out all the time
    slick
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/29/2023

    Great product

    Set up was easy...there are videos that will be helpful...After a few cranks and using the choke it started right up. This is my first generator and I have to say I am impressed! Top of the line.
    Leroy
    Originally posted on
    walmart.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    7/25/2023

    Delivered to your house, don't.

    It was delivered DAMADGE! They need a different delivery company. I am a shame of their process. I'm still waiting on a refund. I returned the item over 4 weeks ago.
    C Brown
    Westinghouse
    Hello, thank you for your purchase we are truly sorry that the shipping company let you down! Unfortunatley we do not have c...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/9/2022

    Easy set up

    Just add oil from the supplied bottle, connect the battery and switch on (I even used the supplied remote control). It is not quiet but the noise level is what can be expected from a 10kVA generator.
    El Frances
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/22/2020

    Great Product and Value

    Awesome features like a remote start and a smart smart switch ready, and really powerful. I'll use it as a backup generator for my house plus the added value of it still being portable. Very happy with the purchase.
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/13/2021
    I bought this generator to replace my 30 amp gen. Runs great, powers my whole house and its compact size is a plus . Free delivery from Walmart added the icing to the cake. Paul P
    Paul
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/19/2020

    Easy to buy; easy to use

    This was so easy. Delivery almost ready to use. Followed the directions to put on wheels, add oil, push button to start. Started immediately and was ready to use.
    Meekergma
  • 5 out of 5 stars
    5 out of 5 stars review
    8/4/2025

    Easy set up; easy to use!

    We purchased this generator to have on hand in case of a hurricane or power outage. It was easy to set up, and we feel it will definitely serve our needs.
    Larry/Kathy S.
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/7/2025

    MY NEW INSURANCE POLICY

    Just purchased this to power our home when we lose electricity. Simple assembly, and she's ready for action. Love the fetchers, built in battery tender, nice touch guys! Hope not to need it for a good while, but she's a beast so we ready if needed.
    JCOGGINS63
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/15/2025

    It covers it all

    I had a 4500 and couldn't run my AC, so I just bought the 9500DFc and this baby runs everything in my home. At a decent price as well. Best thing I ever did, especially in this unpredictable world weather wise.
    Souptwin
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/25/2025

    Portable Generator

    Now that we have having more brown and black out periods of time, we wanted a backup generator to keep my home running smoothly. We can depend on Westinghouse to keep our house going strong.
    Ken and Paula
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/5/2025

    Big enough for our home

    Purchased to help with power outages in our area which are frequently happening. Recommended for the size of our home. Hopefully this will eliminate anymore power issues at our home
    Necessity
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/6/2025

    What a finished product should be!

    Was very very surprised at everything that was included. The overall bells and whistles are worth the money. The extra funnel to add oil tells me that this is a quality product and it powers my entire house. Bring on bad weather!!
    Irishfanatic
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/6/2025

    Meets all my needs plus!

    I live in Florida and loose power due to hurricanes. This generator provides plenty of backup power and is convenient since it uses both propane and gas.
    Sunshine State 2025
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/22/2025

    Fabulous Purchase

    I live in Florida. The Westinghouse generator is the perfect addition to protecting my home during our ever-changing weather. This model was recommended by my electrician. Very happy with my choice.
    DebraW
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/1/2025

    Ran great on first test!

    Our electrician installed the generator and it looks great. He tested it multiple times and then ran a full test run while showing us how to start it and it is very powerful! I'm extremely impressed.
    CynCityMojo
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/6/2025

    Great features

    Just took it out of the box and put the wheels on it. I like all the features, especially the dual fuel and remote start. The large wheels and handle make it easy to move around. Will update once I do the initial break in of 5 hours.
    Lisa Ritchie
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/4/2025

    Bought a second one for my son

    I appreciated the first one (minus the c02 sensor) so much that I bought a second one for my son. Easy to start, relatively quiet, and the ability to run off of gas or propane provides me with options when supplies run low after a bad storm.
    JimmyB2
    Originally posted on
    westinghouse.com