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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.1K ratings12.1K reviews
  1. 5 stars87% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (115)
  4. 2 stars0% (34)
  5. 1 star1% (81)

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Showing 1-10 of 12,143 reviews
Jul 22, 2026
Reviewer name: Raoul116
5 out of 5 stars
5 out of 5 stars review

Great giant for the price

This generator is excellent in handling power outages compared to more expensive ones that cannot handle what this one does. I ran it today with 2 freezers and a refrigerator hooked into the 30 amp feed. I connected each one per the manual and didn't even hear any surge as they were connected. This tells me the generator is powerful. It also has 4 20 amp connections as well

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Jul 31, 2025
Reviewer name: RiverLife
5 out of 5 stars
5 out of 5 stars review

Perfect for our campground.

Picked it up on 7/3. Didn't need it for about two weeks later. Bought it for the 50A receptacle, but it also has the 30A twist lock, four 20A GFI receptacles, two USB ports and a Smart Switch receptacle. It has remote start or push button on the unit. You could pull start it too, but why? 6.6 gallon fuel tank. Ordering a cover for when it's running in inclement weather. Really pleased with our choice. Highly recommend this generator.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Nov 29, 2021
Reviewer name: Working Man
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Generator - Everything You'll Need

This generator has it all. 30 AMP & 50 AMP, even a charger for your phone. All the plugs, start button, etc. are all up front, easy access. Starts quickly & has remote start. Runs smooth with no vibration. I'd recommend it to anyone needing a generator. Sam's pricing and shipping was excellent.

Helpful?5PCF0J0VEQLJ13588624807
Jun 18, 2025
Reviewer name: LPJ72
5 out of 5 stars
5 out of 5 stars review

Great features and value

Just got it a week ago, but so far very easy to use and get hooked up. Based on other reviews, I read I think I got a really good deal on this one. It's one of those things that I hope I never have an emergency where I have to use this, but I definitely want to be prepared and I think This will power my entire home when/if the time comes!

Review from westinghouse.com
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Oct 25, 2021
Reviewer name: Ron
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big generator at a competitive price

This seems to be a great machine, easy assembly, lots of features. The only regret is I didn't get the dual fuel model, which was available for just a little more. I had shopped around and confused myself about this feature on the generator I bought. It is still very capable, gasoline operation delivers more wattage anyway, for what I need and it was bought at a great price. The features I like include two 240v outlets 30 amp and 50 amp, the remote start fob, and the float charger that was included to keep the battery up for electric starting.

Helpful?5PCF0J0VEQLJ13588624807
Aug 10, 2025
Reviewer name: Gregory5050
5 out of 5 stars
5 out of 5 stars review

Amazing product

Living in Florida with hurricane season having a generator is a must, and this one does not disappoint. Has all the features one could ask for (dual-fuel, remote start, CO2 detection) and many more. Hope I don't have to use it but if I do, I know we will be in good shape!

Review from westinghouse.com
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Aug 21, 2025
Reviewer name: FL homeowner
5 out of 5 stars
5 out of 5 stars review

Duel Fuel Generator

We live in Florida. We purchased this Duel Fuel Generator because our power was out 5 days last year due to hurricanes and we could not find gas anywhere. With this generator you can use gas or propane. We always have at least 4 containers of propane filled at all times so we don't have to worry about gasoline. We are getting ready for hurricane season right now and are definitely ready for the power to go out this year.

Review from westinghouse.com
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Aug 6, 2025
Reviewer name: Lake Park
4 out of 5 stars
4 out of 5 stars review

Reliable Powerhouse Right Out of the Box

Just received my brand-new WGen9500DFc and I'm impressed with the build quality and thoughtful design. Setup was straightforward, and everything needed was included — even oil and a funnel. The dual-fuel capability is a huge plus for flexibility, and the electric start fired up instantly during my initial test. I haven't run it under full load yet, but based on specs and first impressions, it feels like a solid investment for backup power and jobsite use. Looking forward to seeing how it performs long-term.

Review from westinghouse.com
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Jun 16, 2021
Reviewer name: John
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

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We shopped on line and went to the store on LPGA and the product is not available in the store as your web site stated. We go home order the item to be shipped to our shop address and it reverts back to the home address. Thinking this is going to require a signature. It's delivered a week early no signature required. Glad nobody stole it, we have not fired it up yet.

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Jan 20, 2025
Reviewer name: Willie177
1 out of 5 stars
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can't help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufacturer said they won't do that. What a joke. I knew I shouldn't have bought a Westinghouse item and never will again.

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how frustrating this situation must have been, and we apologize for not meeting your expectations. While our customer service team is working to resolve this by sending a replacement regulator, we regret the delay. If there’s anything further we can do to help, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com. Thanks, Sydney, Westinghouse