Purchased about 3-4 weeks ago. Electrician went to hook-up and test the new generator today and noticed the battery connection wire casing/insulation was frayed/cut exposing the inner wire. In addition, the keyless start fob was not present. I am hoping to have Westinghouse address both of these concerns.

Bought this generator to use for a backup power supply or when need power where i have no supply. It worked fine for the first couple of months had a issue with the Engine Switch I still have to replace it. Other than that it cranks up and runs fine.

I'm replacing an older, less powerful John Deere generator with the Westinghouse. The Westinghouse is slightly smaller, a bit lighter, and much easier to maneuver. It started right up during the first test run. I've used it twice for short power outages in the two weeks since I received it. No issues so far. The THD is high at 23%, but my UPSs only complain a little compared to the JD 5% THD generator it is replacing. Hopefully the engine holds up as well as the Honda on the JD it is replacing.

I bought this generator, because I always wanted to buy one, and when I saw the price of this one, I just couldn't miss the deal. I saved $400 dollars from it's original price. I did some research and read good things about it. O and by the way it's huge was left on a pallet on my yard, we couldn't move it.We had to open the box and put the wheels on it in order to roll it in to our shed.

Living in Florida with hurricane season having a generator is a must, and this one does not disappoint. Has all the features one could ask for (dual-fuel, remote start, CO2 detection) and many more. Hope I don't have to use it but if I do, I know we will be in good shape!

This is a reasonably sized portable generator able to be stored (not used — too close to windows/doors to use safely) under a shed and is relatively straightforward to set up. It provides piece of mind if there is a power outage during extreme weather conditions.

Great generator. This thing is a work horse. It powered everything i needed in my house a/c included. Put it together and it os great. The remote start feature is awesome. Best price to quality you will find. My dad being a life long electrician was even impressed.

Just received my brand-new WGen9500DFc and I'm impressed with the build quality and thoughtful design. Setup was straightforward, and everything needed was included — even oil and a funnel. The dual-fuel capability is a huge plus for flexibility, and the electric start fired up instantly during my initial test. I haven't run it under full load yet, but based on specs and first impressions, it feels like a solid investment for backup power and jobsite use. Looking forward to seeing how it performs long-term.

Installation was easy except foot frame needed to be bent in little bit to make bolts line up with threaded holes. Oil which came with unit was left over after filling to full line so don't assume that using the whole quart plus 15% more is correct. Started right up using propane (have not used gasoline yet) but did backfire once and ran for about 5 minutes. Wheels and handle make it easy to move on paved surfaces. Remote start/stop fob worked as expected. I hope that the carbon monoxide sensor does not shut the unit down unnecessarily as has been reported by some on social media. Only time will tell about durability and reliability.

I bought this about a month ago. And all though I've only tested so far it not only handled the A/C but I flipped the hot water heated and it took on like it was nothing. I wouldn't suggest running the two together but it was great to see it could handle the load. I'm waiting for the power to go out to give it a real test.