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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars87% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (116)
  4. 2 stars0% (34)
  5. 1 star1% (82)

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Showing 3,571-3,580 of 12,154 reviews
Jul 30, 2024
Reviewer name: Hurricane Beryl
4 out of 5 stars
4 out of 5 stars review

Easy to assemble and very quiet

I bought this to replace my 28 year old generator and glad I got this one. Mainly because it is a "Tri" fuel unit. Love the electric start, plus a remote too. Only one issue, a regulator is need for the Natural Gas option. Finding the proper regulator is the big question!

Review from westinghouse.com
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Feb 2, 2022
Reviewer name: Darrell H
5 out of 5 stars
5 out of 5 stars review

Great Generator

I just bought this W Gen 9500 generator & I'm very impressed with how easy it was to assemble & it including all the accessories/ tools you need to maintain it. After completing a simple set up, the generator started right up with no hesitation even w/ the remote start. Thank you Westinghouse for making this generator package.

Review from westinghouse.com
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Jan 11, 2021
Reviewer name: bkblodgett
5 out of 5 stars
5 out of 5 stars review

Excellent Product. Started right up.

I'm extremely happy with this purchase. Although we have not lost power yet, we have tested it, as if, we did lose power. Works excellent. Started right up with the electric start and with the remote starter. The remote starter is a nice touch to make the process that much easier.

Review from westinghouse.com
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Jun 9, 2022
Reviewer name: Tall Texan
5 out of 5 stars
5 out of 5 stars review

Fantastic

After a couple months of reviewing different portable generators. We made the call to purchase the Westinghouse brand due to features and cost. It was delivered and very easy unpacking.. It even came with the oil and all the tools to assemble. Hurricane season is here and I am very certain it will be able to handle an needs we can give it.

Review from westinghouse.com
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Aug 24, 2024
Reviewer name: Electech
5 out of 5 stars
5 out of 5 stars review

Great Versatile Fueled Generator

I had to wait for a few weeks until this model was available, since everyone wanted one. The wait was worth it. Arrived quickly and in excellent condition. R & L Driver was accommodating and was able to put just inside my garage. It was easy to assemble and even though it was missing the natural gas hose, the great support team took care of that quickly and efficiently and will be sending one.

Review from westinghouse.com
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Jul 18, 2024
Reviewer name: PopeyeSailor
4 out of 5 stars
4 out of 5 stars review

Piece of Mind

The recent hurricane and power loss sealed the deal for the need for emergency power. Whole home generator packages are way out of my budget, but this generator is. Plus, the capability to use 3 different fuel sources provide tremendous flexibility, especially the ability to connect to my home NG line so I don't have to worry about finding fuel and refilling. It provides enough power to keep my food safe, run 1 AC, and a portion of my home loads to keep my family comfortable when the grid goes down. Runs smooth and looks and feels like quality.

Review from westinghouse.com
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May 1, 2023
Reviewer name: little sparky
5 out of 5 stars
5 out of 5 stars review

Power House

Brought this home and had it set up and running in 30 minutes. Almost everthing was included with this generator. Oil, remote, BOTH fuel lines for LP and natural gas. The only thing not included was a 30amp plug and gas. They thought of everything. I had my whole house running on a 5500w generator before, but purchased this one for the ease of starting and the multiple hookups for different situations and the increase in power. This generator is a small powerhouse and I'm sure will last me for many years

Review from westinghouse.com
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Oct 15, 2023
Reviewer name: BlackStang20
5 out of 5 stars
5 out of 5 stars review

Versatile and Easy to Use

We have lots of problems with random power outages and this generator keeps us from having to empty the refrigerator every time! Hooks right up to the gas line, easy to hook up. The remote start is great! It's heavy but the wheels and handle make it easy to transport. I hope we never have a bad hurricane but if there is this product will definitely keep us from being in a bad situation!

Review from westinghouse.com
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Sep 29, 2023
Reviewer name: ah qoaihoah
4 out of 5 stars
4 out of 5 stars review

Seems to do the job

I've only used it once. The push button start worked fine, had plenty of power. I ran it on a propane tank, but I'm going to get a port in my natural gas line long term. Had to service because the GFCI breakers were open from the factory and I didn't realize it. They were super helpful troubleshooting.

Review from westinghouse.com
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Jul 3, 2024
Reviewer name: Tcat7
1 out of 5 stars
1 out of 5 stars review

Love it, except it won't stay running

Brand new. Remote start won't work. Runs good, for a few minutes and then shuts down. I bought this for emergency power outage? These things should have to pass some kind of function testing at the factory and components with a high failure rate be made more reliable. Yes/No?

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. We do have these units tested before we have them shipped over. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse