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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

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Showing 3,271-3,280 of 12,092 reviews
Aug 29, 2020
Hangry1
4 out of 5 stars review

Shipped and Handled Poorly

Luckily we haven't had to use the generator since we bought it but it appears to be solid. Followed the simple assembly directions for the wheels then added oil and fuel. She started right up with a push of the button and ran beautifully. Did notice rust blisters on the top of the control panel so that will have to be sanded down and repainted at some point. Biggest complaint was with the shipping. The generator was clearly stored upside down because although they drained the oil, the little bit left inside ran out and was all over the top left corner and the control panel. The frame rail was also all scratched up (More Painting Will Be Needed) and the silica bag placed in the box was torn open and the silica beads were everywhere. Had to ensure none got into the generator before starting.

Review from westinghouse.com
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Apr 15, 2023
Dank1954
5 out of 5 stars review

WGen9500

Bought this a few days ago to replace an existing one arrived undamaged. Assembly was easy just put wheels on and the pads connect the battery and charge and it started right up. Tested and it ran my boiler refrigerator and 2 freezer's plus all the lights very happy with this generator

Review from westinghouse.com
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Nov 4, 2023
debbie212
5 out of 5 stars review

Fantastic, easy to operate, Generator

I purchased this generator as a replacement for an old, bulky, temperamental generator. As a single lady I need something reliable and easy to operate and that is easy to move around. This is it. I am very happy with this purchase and easy of operation and for all of the features that it offers. The reviews for this generator are wonderful and they are all accurate.

Review from westinghouse.com
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Oct 3, 2023
Mike La
5 out of 5 stars review

Power Plant

Bought this late August. During break in and after, ran different watt items from 1875W hair dryer, grinder, circular saw and even an old homemade squirrel cage fan that take a lot of juice to get turning. Ran separately and all together, drag on this generator was barely noticeable. This generator did not skip a beat. Although I am still trying to get my electrician out to hook the generator to my home, I have no worries that it will handle any needs of my home (everything but central air). I ran it on gas and propane and was able to switch fuels while running without any problems. I have a natural gas outlet but have not tried it yet due to it has PVC pipe connected to it that is buried in the ground from connection to outlet and is 40 yrs. old. Don't trust the PVC but will do away with the pipe and go straight from the outlet with hose to generator after I get the outlet check out by a pro first. So far, I am fully satisfied with this product and from other reviews, I feel any issues will be handled by the warranty and their team. I really don't expect any with this generator though. It is nice to have three options for fueling this WGen9500TFc.

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Jul 10, 2021
Patdog
5 out of 5 stars review

Love it so far

Just got it up and running after delivery yesterday. Easy prep and started perfect. Showing 242 volts on meter. Remote start is so nice. Smaller and quieter than my old Honeywell 7500. Battery charger is great extra. Waiting for the 50 amp cord and transfer switch plug install before I can test it on my home. Very pleased.

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Oct 20, 2020
Shawn89
5 out of 5 stars review

Reliable and powerful for those working from home

I bought the generator due to some power outages and had a 50amp interlock switch installed to my main breaker in case of emergency. Just the other day we lost power again due to a downed electric pole and the generator was ready to go. Within a few minutes the generator was powering everything I needed including two refrigerators, a few lights, my network/internet equipment, and work computer. In these times of working from home, losing power can result in a loss of productivity but the WGEN9500 was a life saver and had me back up and running in no time at all. Thanks Westinghouse!

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Aug 9, 2023
Tlm1
5 out of 5 stars review

A Great Quality Generator

I found out the hard way during a power outage you get what you pay for in generators. My cheap generator quit when I needed it the most. I bought this quality Westinghouse unit and couldn't be happier. It is heavy duty, pushes any load I would ever need, and is full of features. It even has remote start and an included battery trickle charger. Pay a little extra and get a good generator and don't get left out in the cold like I did!

Review from westinghouse.com
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Jul 22, 2024
MD915
3 out of 5 stars review

Great Value, Excellent Power, Supply Hose Issues

I recently bought this generator and ran it through the hurricane and was able to power my entire home on propane and gas, I wasn't able to utilize the natural gas as I'll explain in a second. The setup, instructions, and quality of the build have been excellent, and I appreciate the outlet covers which is a feature many don't have. I have only had two problems so far, the first is the supply hose for the natural gas, and the second is the lack of clarity around BTU requirements at peak power. The natural gas supply hose says it is 1/2' in all the advertisements and says it fits 1/2' connections. However, the supply hose is only 1/2' on the male fitting, which has a quick connect already attached. However, the the female side is 3/8', which is the side you'll connect to your home ng supply. This 3/8" fitting creates a reduction point at the supply, and limits the available gas and the overall flow rate. Additionally, the customer support was not able to clarify the BTU's being utilized at peak power, which limits a customer's ability to plan for meter sizing. I currently has a support request with Westinghouse to acquire a new supply hose that has the correct 1/2" fittings on both ends.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Apr 19, 2024
Luckygirl
5 out of 5 stars review

Easy to Use

I live in Florida and needed a relatively large generator that was easy to start. This generator started up easily and it's great that it starts with a push on the fob. I also like that there are three ways, gasoline, propane, or natural gas to power this generator.

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Apr 13, 2021
highmarked
5 out of 5 stars review

does the job

This thing fits the bill. I am using it for intermittent power outages and it powers everything we need. It was packed well and showed up looking new like it should. Added the oil, used the included battery charger to top the battery off. Gave it some gas and it fired up right away. Its not excessively noisy for the price and size, it runs very smoothly. All the controls work well and the remote is a nice extra.

Review from westinghouse.com
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