I purchased this product today, so do not have extensive experience. Everything came just as listed, well packed, no apparent damage. This is something we have needed for years, but cannot get when the disaster happens. Now we should be well prepared.

We placed our two Honda 3500 with this Westinghouse 9500/12,500 watt generator. The one Honda has been in the shop a couple times and wanted to try a new brand. Westinghouse had good reviews and we're glad we chose this one. We have not really tried this out yet but we are now ready!

I bot the WGen10500 and it ran perfect for a 30 hour break in, Unfortunately, it was stolen before I wrote down the serial #. So, I bot another but ordered the WGen9500. It's running now on natural gas for a break in period adding little loads gradually. Great running machine! The automatic choke is amazing. Thank You, Henry Boenning

This electric start is just great. Put in the gas and oil hooked the battery connection and it fired right up. Key fob will probably be nice when it's setting outside and it's cold out. We're all electric and this should be enough generator to run all the essentials.

I purchased this generator a year ago after a storm knocked out our power for several hours. I reviewed it as 5 stars then after unboxing it and doing a few trial runs on appliances but I'm here now to really boast this generator. I live in North East Ohio and on 8/6/24, a nasty storm rolled in and devastated our area and many surrounding. I pulled the generator out, plugged it in to the house and with ease, my entire house was powered. I will say, I don't live in the biggest house, but I was able to power everything- all appliances, air conditioning, 2 fridge/freezer combos, stand up freezer, the list goes on and on. This generator ran from 6:30pm 8/6/24 until almost 7pm on 8/9/24 while only shutting it down to fill with gas. Out of the 72 hours we were without power, my product ran for about 70 of those. It consistently ran for 12 hr periods before refilling with fuel. I was skeptical about how long the product details stated it would run on a full tank but I'm here to verify it. Refilled twice a day and ran all day/night. Family of 4 (including 2 under 2yrs old) is extremely satisfied with this product. If anything were to ever happen to this generator, I would turn around and buy it again (or bigger). If I could leave a higher star rating to put this review at the top of the list, I would. I could go on and on about this product but I just wanted to share my story/experience with this generator this past week.

I picked this generator up a few days ago, easy to set up, and I fired it up, using the remote button and hooked up to Propane. It fired right up! I let it run for about 15 minutes plugged in a couple of things, a small heater, and it never flinched. Even if I never have to use it, it is great comfort to know I can keep my family warm in the winter and cool in the summer and be able to have hot water and run most appliances with this baby! Being a tri-fuel product, I am in the country and don't expect to use the natural gas but it's a good feeling knowing I can use gasoline or propane.

We purchased this generator in the aftermath of Hurricane Ida. We have a smaller generator that was able to provide lights and small appliances. We wanted something bigger that would run window a/c units as well. We had a generac 8500 that has never worked right since day 1. We purchased this one based on a friends recommendation the Westinghouse name.

I bought this genarator for my house.now that we are in hurricane season. I try it with my 3ton home AC on and it ran it with out any problems.now I can say I'm fully ready for any storm that comes my way. So thanks Westinghouse for a great genarator.

Purchased the WGen9500TFc during Hurricane Beryl. Right as we purchased it the power was restored. Going through the break-in process now and it hardly flinches when I add a portable a/c to the load. I'm running the generator on NG, so I'm sacrificing a few ponies in order to avoid gas lines during an outages. It's one of the items I hope I never have to use, but will be thankful for it if I do need it. So far no problems, but I only have a couple of hours on the generator currently.

I only recently bought this due to a power outage that lasted over 2 days. So I haven't used it yet other than to start it up. I am extremely happy with the push button start/remote starter and how easy it is to maneuver it around. Westinghouse is a name brand I recognize,so hopefully this will last me a long time.