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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

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Showing 101-110 of 12,080 reviews
May 13, 2025
Bobonpadre
5 out of 5 stars review

Well Done Design

I purchased this product after I lost power for over 18 hours. What a hassle trying to save two freezers and two refrigerators. The product comes with good instructions and user manual. Very nice looking generator. I have not yet used it, as I haven't lost power again but I am now prepared for when I do!

Review from westinghouse.com
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May 24, 2025
ronaldav
5 out of 5 stars review

Loaded with options- Beast of a unit for home use!

Got this to use for more comfort during hurricane power outages. Having the ability to switch between gas and propane was important to me, it allows me to run for more days if places are closed up after a storm. Have the 50amp outlet so I can run off the fuse box, so much easier. The manual was comprehensive and easy to understand. I now have peace of mind that when hurricane season arrives, I'll be prepared.

Review from westinghouse.com
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May 29, 2025
FloridaGirl98
5 out of 5 stars review

Tri-Fuel is a definite game-changer

After researching and comparing multiple generators, I decided to purchase this generator. The capability to use gas, propane, or natural gas was a big plus since I live in Florida and do have a natural gas supply. Sometimes gas and/or propane is difficult to find in the immediate area right after a hurricane. The output will be more than enough to run the refrigerator a couple of portable A/C units and lights if our power goes out.

Review from westinghouse.com
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May 6, 2025
Hp farms
1 out of 5 stars review

Re thought my review

Bought this generator a few days ago before a tornado hit the farm, I dug it out of rubble, put oil and gas and ran for a week while power was out. I gave the item five stars. Then I emailed company to ask about a manual and buy a new gas tank and frame. I got a snarky response saying none of it was covered under warranty. I guess they thought I believed the generator was covered from tornado damage lol. After giving five stars and a glowing review. I emailed back and told them that I was just looking to buy a manual at least. They are sending a manual for free but gave me a link that says nothing about Westinghouse parts. Tried going to Westinghouse website to see if I could talk to someone, good luck with that! It's email only. A product is only as good as the people that stand behind it. I'd have to say I'm going from a five to one star, I still don't know what I'm missing or what came with it. And apparently they don't care what parts you use……

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hi, Thank you for your review. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. We're here to help and want to ensure you get the information you need. For the most up-to-date list of parts included with your unit, please visit the Manuals page on our website and filter the Document Type to Replacement Parts List. To help us resolve this quickly, please reach out to us at westinghousevip@wpowereq.com with your case number. We’re committed to making this right for you. Thanks, Sydney, Westinghouse

Jun 20, 2025
Hmyers
5 out of 5 stars review

Wonderful support

We did not open the generator for several months after we bought it until we actually needed it. We had a small broken piece on the propane quick connect. Support answered the phone right away and was exceptionally helpful!! We are very pleased with our generator thus far!

Review from westinghouse.com
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Jun 23, 2025
P Sharma
3 out of 5 stars review

Loud & Noisy Power

This thing is loud and the power it produces is "noisy" and not good for computers; even those connected to a UPS. My APC UPS(es ... plural) switched back and forth from battery to AC power. It is a good, easy to use generator and fine for emergency back-up, but not if you want to be able to work from home.

Review from westinghouse.com
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Jun 14, 2025
Rsquared-Dsquared
5 out of 5 stars review

Very happy with this generator

I bought this for emergency power and to power my RV. The remote start is a great feature and very easy to use. The documentation is well written and easy to follow and the setup was a breeze. Generator does everything I need it to do. Highly recommend!

Review from westinghouse.com
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May 30, 2025
cwest
5 out of 5 stars review

Runs my whole house

I bought this generator as a power outage backup for my home. I have a 2600-square-foot house with 2 AC units and this generator will run the entire house including both AC units on both gasoline and propane. (Haven't tested it with natural gas yet.) I did install soft start kits on the AC units to help with the startup power draw. I'm not looking forward to our next storm in south Texas, but I'm prepared for it!

Review from westinghouse.com
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Jun 7, 2025
Becca2024
5 out of 5 stars review

Love This Generator

I bought this 6 months ago after going through hurricane Helene and not having well water nor electricity for almost a week in addition to not having a transfer switch and having to run extension cords through the house. My old generator went out and I had another old generator new in the box as a back up, however it was not sufficient enough to run everything nor maintain everything therefore in order to prepare for the future hurricanes I bought this new Westinghouse one, which I was able to apply to more fridges, freezers, hvacs, water heater, and well water and perhaps not all at the same time depending on amps but at least several at the same time and alternating too. Also, I had installed a transfer switch that provided more power to the house with this new Westinghouse generator than running cords as I had to do previously. I have completed a few test runs to see how it would work and it was great. Just having running well water was awesome instead of having to haul a lot of water around and not to have to deal with extensions cords either. We will be better prepared next time and have positive experience in the future if we were to have a power outage of any kind due to any inclement weather with this new Westinghouse generator. Also, I love the push start as this would make it easier for some who struggle or do not have the strength to start up a generator and I love the remote the control too. Furthermore, I love the fuel options in addition to gasoline just in case you needed to other modalities. Keep making great products Westinghouse!

Review from westinghouse.com
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Jun 19, 2025
Jerry84
5 out of 5 stars review

So far so good

Finally got to test out the generator last night and was pleased with its performance. I love the fact that the generator is tri-fuel. We have it setup to run on natural gas and using the 50 amp port on the generator and an inlet switch we had installed on the house it was able to power two traditional fridge/freezers, a deep freezer, fans and lights throughout the house (5 bed/4 bath two story home), and a mini-split. The fact it has a breaker switch on the generator that'll flip if you overtax the generator is nice to know so we don't accidentally overload it. Just remember to flip the main breaker switch on the generator to the on position when you're ready to use it to power your appliances/house. I forgot about this and spent 15 minutes trouble shooting before noticing the breaker switch.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807