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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.1K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (115)
  4. 2 stars0% (34)
  5. 1 star1% (81)

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Showing 101-110 of 12,119 reviews
May 29, 2025
Randy24925
5 out of 5 stars review

New generator

I needed a new generator & a friend of mine who is a mechanic has had 2 for a couple of years, he couldn't say enough good things about it. So I bought one to replace our old one, it lasted over 20 years. I'm using it to power our house during the storms & my hunting camp over the season. I know it's going to do great.

Review from westinghouse.com
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May 30, 2025
cwest
5 out of 5 stars review

Runs my whole house

I bought this generator as a power outage backup for my home. I have a 2600-square-foot house with 2 AC units and this generator will run the entire house including both AC units on both gasoline and propane. (Haven't tested it with natural gas yet.) I did install soft start kits on the AC units to help with the startup power draw. I'm not looking forward to our next storm in south Texas, but I'm prepared for it!

Review from westinghouse.com
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Jun 23, 2025
Diane & Bruce
5 out of 5 stars review

Perfect for our needs

Have been researching portable generators for several years, and decided that this one will be perfect for our needs! Live in a forest, and often have power outages during/after storms. Thrilled that we now have this Westinghouse generator to power necessary household appliances when our power is out.

Review from westinghouse.com
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May 6, 2025
Hp farms
1 out of 5 stars review

Re thought my review

Bought this generator a few days ago before a tornado hit the farm, I dug it out of rubble, put oil and gas and ran for a week while power was out. I gave the item five stars. Then I emailed company to ask about a manual and buy a new gas tank and frame. I got a snarky response saying none of it was covered under warranty. I guess they thought I believed the generator was covered from tornado damage lol. After giving five stars and a glowing review. I emailed back and told them that I was just looking to buy a manual at least. They are sending a manual for free but gave me a link that says nothing about Westinghouse parts. Tried going to Westinghouse website to see if I could talk to someone, good luck with that! It's email only. A product is only as good as the people that stand behind it. I'd have to say I'm going from a five to one star, I still don't know what I'm missing or what came with it. And apparently they don't care what parts you use……

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your review. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. We're here to help and want to ensure you get the information you need. For the most up-to-date list of parts included with your unit, please visit the Manuals page on our website and filter the Document Type to Replacement Parts List. To help us resolve this quickly, please reach out to us at westinghousevip@wpowereq.com with your case number. We’re committed to making this right for you. Thanks, Sydney, Westinghouse

Jun 17, 2025
Wgen25Wgen
5 out of 5 stars review

Great features and price

I did a lot of shopping online and found this to be the generator to be able to take of my family during an emergency. It offered more, at a better price point than others on the market. Had it running an hour after delivery, Loved the push button and key fob start, but also has emergency pull start if battery is not charged. I know I'll be ready for any future emergencies

Review from westinghouse.com
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Jun 14, 2025
Noisey
5 out of 5 stars review

Excellent Features/Power

As a 78 year old, love the remote start option - main reason for purchase. Also had electrician hook up an outside box to plug into electrical panel, eliminating cords and plug all over house. All just in time for hurricane season and the excellent power of this generator will operate all essential electrical needs.

Review from westinghouse.com
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May 24, 2025
ronaldav
5 out of 5 stars review

Loaded with options- Beast of a unit for home use!

Got this to use for more comfort during hurricane power outages. Having the ability to switch between gas and propane was important to me, it allows me to run for more days if places are closed up after a storm. Have the 50amp outlet so I can run off the fuse box, so much easier. The manual was comprehensive and easy to understand. I now have peace of mind that when hurricane season arrives, I'll be prepared.

Review from westinghouse.com
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Jun 7, 2025
Becca2024
5 out of 5 stars review

Love This Generator

I bought this 6 months ago after going through hurricane Helene and not having well water nor electricity for almost a week in addition to not having a transfer switch and having to run extension cords through the house. My old generator went out and I had another old generator new in the box as a back up, however it was not sufficient enough to run everything nor maintain everything therefore in order to prepare for the future hurricanes I bought this new Westinghouse one, which I was able to apply to more fridges, freezers, hvacs, water heater, and well water and perhaps not all at the same time depending on amps but at least several at the same time and alternating too. Also, I had installed a transfer switch that provided more power to the house with this new Westinghouse generator than running cords as I had to do previously. I have completed a few test runs to see how it would work and it was great. Just having running well water was awesome instead of having to haul a lot of water around and not to have to deal with extensions cords either. We will be better prepared next time and have positive experience in the future if we were to have a power outage of any kind due to any inclement weather with this new Westinghouse generator. Also, I love the push start as this would make it easier for some who struggle or do not have the strength to start up a generator and I love the remote the control too. Furthermore, I love the fuel options in addition to gasoline just in case you needed to other modalities. Keep making great products Westinghouse!

Review from westinghouse.com
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Jun 19, 2025
Jerry84
5 out of 5 stars review

So far so good

Finally got to test out the generator last night and was pleased with its performance. I love the fact that the generator is tri-fuel. We have it setup to run on natural gas and using the 50 amp port on the generator and an inlet switch we had installed on the house it was able to power two traditional fridge/freezers, a deep freezer, fans and lights throughout the house (5 bed/4 bath two story home), and a mini-split. The fact it has a breaker switch on the generator that'll flip if you overtax the generator is nice to know so we don't accidentally overload it. Just remember to flip the main breaker switch on the generator to the on position when you're ready to use it to power your appliances/house. I forgot about this and spent 15 minutes trouble shooting before noticing the breaker switch.

Review from westinghouse.com
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May 14, 2025
va8pt
5 out of 5 stars review

Well made, easy to assemble, homeowner friendly

Decided to buy a generator after recent storms left us without power. Every Westinghouse generator had very good reviews. Generator has very nice features to make it easy for any user to operate. Received from local supplier, followed assembly instructions and it started on the 2nd crank cycle. Hope I never need it but I feel confident this generator will do whatever we need it for, just in case.

Review from westinghouse.com
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