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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

Most helpful positive review

1 customer found this helpful
5 out of 5 stars
5 out of 5 stars review

Great giant for the price

This generator is excellent in handling power outages compared to more expensive ones that cannot handle what this one does. I ran it today with 2 freezers and a refrigerator hooked into the 30 amp feed. I connected each one per the manual and didn't even hear any surge as they were connected. This tells me the generator is powerful. It also has 4 20 amp connections as well
Raoul116
Originally posted on
westinghouse.com
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can't help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufactu...
Willie177
Originally posted on
westinghouse.com
eComm
Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how ...
12,242 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    2/24/2025

    WGEN 9500 Tfc

    Out of the box the generator ran on gas and propane. It will not run on natural gas and it appears to be a supply side issue. The current meter supports 250 cubic feet per hour and 5 psi. Our energy company is going to change this to 400 cubic feet per hour. If I can get back in, I'll update this posting.
    Pack rat
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/5/2025

    recommend to just about anyone

    over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they ...
    tosid
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/19/2025

    Rocky Mountain Powerful!

    I purchased the WGEN9500 gas only genny as the only power source for building an off-grid home in the Rockies. This portable little beast never fell short through all seasons. In the winter we also had a 40 ft RV hooked up. We never had a power shortage as long as we kept it fueled. I highly recommend this genny for heavy duty and continuous use year round.
    Mountain_Mike
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/2/2025

    Can't complain so far

    Only 1 month of service so far, so I can't vouch for longevity or dependability but it seems like an all around good product. Shipped to the house, it was well packed and undamaged upon arrival. It has good features and hopefully it will serve my family for many years.
    MK15
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/18/2025

    Ideal for Smaller Home

    This generator was easy to assemble and the instructions were well documented. The generator started right up on the first try. I plan on installing a transfer switch to allow for easy connection to the house. I will definitely recommend this generator to my family and friends.
    Chris1967
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/12/2025

    Great looking generator

    I bought this generator for up at the lake. We own a mobile home that plugs into the power grid using a 50 amp plug. So when we lose power we can just pull the plug from the local power and plug it into the generator. I plan to buy a larger unit for home use.
    rRizberry
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/5/2025

    Running Great

    I have two of these and they run great, only issue I've foreseen is finding replacement spark plugs - the listed models that Westinghouse has on the manual are hard to find or are discontinued (and the manual specifically says to avoid plugs with resistance - which are all you can find) otherwise strong machine
    D3W_Ind
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/1/2025

    Well Built

    Purchase this generator about 15 days ago and I'm very very happy with the way it was packaged. All of the information regarding operation and set up were spot on. The generator started on the first try for the electric start and runs very well. I would highly recommend the purchase of this generator for the quality and cost.
    Sbottt
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/7/2025

    Runs Strong, Great Manual

    In an unexpected power outage, we were able to purchase the Westinghouse 9500c generator. It ran strong for 8 days and powered everything we needed in the house. We were careful not to run too much electric at once, but we were impressed none-the-less. It really saved us, as the temperatures were quite cold. Also impressive is the manual! It provides very specific details in a very easy to read and understand format. The instructions made setup, use, and an oil change a breeze!! The unexpected bonus for us was the remote start/stop fob. We didn't realize how nice this made things; saving us from going out into the cold to push a button. Our only complaint is the noise. It is loud, and 8 days of it was uncomfortable. Howev...
    SAFarm
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/23/2025

    It worked great, especially in the condition it's

    I bought the generator and hadn't taken it out of the box yet. A tornado hit the farm and flattened the shop, after digging it of the rubble I added oil and gas. It fired right up, it's smashed up pretty bad but it ran my house non stop for a week until they got the power back on. Not sure how it's going to hold up to the damage it took but so far so good. Play
    Hp farms
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/21/2025

    Powerhouse

    With the uncertainty of the power grid these days its a must have. Easy operation. Runs on natural gas, propane and regular gas. Powers the entire house and all utilities. To run the air, simply shut down the house breakers and run the air till comfortable and simply switch back to the main house breakers when done. Nice wheels and handle for easy moving around to storage. Starts with a push of a button or the remote. Don't be caught with your power out ever again 😁
    SmokinJoe Kelly
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2025

    Easy set-up and easy start

    This is a great generator. I really liked the easy set-up, which took only 10 minutes after getting the generator out of the box. The wheels were easy to attach. I like the tri-fuel feature as well. I plan to install the natural gas hook-up, but I tested it with gasoline right out of the box. Very happy with this purchase.
    UpstateSC123
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2025

    New Generator

    Note I have not yet experienced a situation where I would be in need of this device, However, upon unpackaging and firing it up, I am very satisfied and impressed with the product's design and functionality. Along those lines, I anticipate it to prove invaluable in my next outage.
    Tokashjj
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/13/2025

    Purchased for frequent power outages

    Purchased in November 2024 because we have frequent power outages where we live and liked the fact that this generator was dual fuel powered. We have used it twice in the past 2 months on propane and it worked great. I was able to make coffee and cook during these power outages which I have not been able to do previously. We liked the propane because it is more stable but also like the fact that we can use gasoline also.
    Homesteader58
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/20/2025

    Excellent back up generator for the home!

    This generator was very easy to assemble and started up on the first try. The unit is also very simple to use and operate. I haven't tried the natural gas hookup yet but only plan to use that option for extended power outages. The generator is quite heavy but easily manageable with two people.
    shunter007
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/19/2025

    Tri-Fuel Generator with Remote Start

    Purchased this unit for an upgrade from my other lower wattage Tri-Fuel generator. Easy to setup and off and running in no time. Just fill the engine with the Quart of Oil connect the battery and screw on a BBQ Propane Bottle. Turn the unit on and put the Fuel selector switch to the fuel source. Press the Start Button on the unit and after a couple of cranks it is off and going. Use the Remote Key FAB to remotely Stop and Start the unit. Can't be simpler. A+++
    AV Wireless
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/26/2025

    Westinghouse Review

    I've been using my Westinghouse generator for several months now, and I couldn't be happier with the performance. It's incredibly reliable, easy to start, and surprisingly quiet for a generator of its size. Whether it's for powering essential appliances during outages or running tools on a job site, it handles everything with ease.
    Camazing
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/20/2025

    Built Like a Tank!

    Power outage? Bring it on! We're absolutely thrilled with this portable tri-fuel generator. Knowing we can effortlessly power our entire home gives us incredible peace of mind. The thoughtful design, built for serviceability, coupled with the reassuring 3-year warranty, speaks volumes about the quality. We're confident this generator will be a reliable workhorse for years to come!Power outage? Bring it on! We're absolutely thrilled with this portable tri-fuel generator. Knowing we can effortlessly power our entire home gives us incredible peace of mind. The thoughtful design, built for serviceability, coupled with the reassuring 3-year warranty, speaks volumes about the quality. We're confident this generator will be a reliable workhorse fo...
    IdahoFamily
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/3/2025

    Great generator

    We had our first power outage with this generator. We were not prepared for it. My neighbor had a propane tank so we used that, connected the generator up in only a few minutes and had our fridges running on the generator in about 1/2 an hour. We thought the tank would run dry but the generator is very efficient. We are now planning on connecting it to the house.
    Pc45
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/21/2025

    Amazing Generator

    I picked up my new Westinghouse generator today and got it all unpacked and setup. I am extremely impressed with the packaging, design, and ease of assembly. I will be using this as a home generator as we get power outages frequently in Utah. I own other Westinghouse generators and I am overly impressed with quality and reliability.
    Aneilson
    Originally posted on
    westinghouse.com