Arrived in plastic, not a box. Sleeps wonderfully!! I only weigh 125, so it is perfect for me. It conforms to my body perfectly, allowing for great comfort. I had a sibling sleep on it for three nights who weighs 190lbs and they sleep so well that they bought one for themselves. So, no complaints as of yet. I don’t expect it to last past six years because of cost. But this is fine with me. The price was right!!!

I’m first going to start with the packaging. It arrived in a little rough condition. The box had one maybe 3 inch hole in it and other areas where you could see it was handled roughly. That didn’t affect the item quality what so ever. Setup was a breeze. We thought the mattress was going to pop out at us but it slowly filled with air making it easy to take off the remaining plastic. Need two people to carry it. I love the 14”, I’ve never had one this thick before. We put the mattress in our master bedroom. On the details it says it’s between soft and firm and that is true. It feels firm at touch but softer when you lay on it. Everything seems quality, the pillow top is soft and well manufactured. For being a bed that can be shipped and condensed it is a win!

The mattress is very comfortable and slept well. It was purchased for a guest bedroom along with the framed base. Even though the mattress was delivered in a box, you will need two people to get it in place. Best to remove plastic when it’s near the boxspring or frame. Otherwise it inflates pretty quickly once the plastic is removed.

This ZINUS Night Therapy Green Tea 14” Hybrid Mattress is one of the most comfortable beds I have slept in for a long time. It was easy to unwrap and let adjust to the location of it; see it comes vacuumed packed in a box and was very heavy to move. The size/shape was a little bigger than our other mattress but not an issue and surprisingly nice to dress. Again, it is very comfortable and somewhat like another companies 'form & spring system' bed, but seems durable and a one I would recommend to people.

This bed is an awesome deal for the quality of mattress it is. We spent around a thousand dollars on our mattress and this is very comparable. We actually already have a Zinus mattress in our guest bedroom as well and people always comment on how nice it is.

Let me start by saying bed in a box always sounded cheap to me. So when it was delivered my husband actually struggled to get in house it was #139 LBS in large box. The box was in great shape good job Fedex, we opened box pulled out vaccummed sealed mattress cut plastic and placed on foundation we then saw the directions to slice open the bottom and allow the mattress to expand so we did it can take up to 72 hours to fully expand but after 24hrs the mattress was at 14 inches. Its is firm yet soft to lay on and the cooling layer really works no more waking up sweaty from memory foam stlye beds. We have had it for under a week andd so far its just perfect we also have 3 Great Danes that have decided its the best place to take a nap . Would definitely say if your looking for new matress save the hassle of shopping and order one to show up at your door .

I liked the way the mattress was packaged/ vacuum sealed. It made it easier getting it into the house. It was easily move able with just 2 people. The handles were very convenient. The box was damaged but the product itself was not. I prefer a bed that is not firm nor soft. This mattress was a little softer than I expected but it holds its shape well. I am a hot sleeper and the bed keeps me noticeable cooler.

I'll start with the packaging. The box was damaged at several spots. It did not come in a hard box so it would have been difficult for the delivery people to handle. The mattress itself was packed in plastic and then rolled in a plastic, so it was not dirty or dusty. There was a little notice that said the mattress performs kung fu cause it unrolls itself as the outer plastic is removed. That was funny. We unrolled it and left it for 2 days. It expanded to full size fairly quick. No smell whatsoever. This was good cause some people complained about smell. Ours did not have any. The mattress is firm. You dont feel that you sink in but when laying on the side, the heavier part of the body seems to sink in a bit, so I believe it contours to the body shape. I am 210 lbs and sitting on the edge, the mattress probably sinks 3-4 inches but holds up ok. Not sure how it will do for heavier folks. Other thing about edge support is that you wont feel like you would roll off the edge. My wife did not feel me getting in and out of the bed, so it holds up to movement without disturbing the other sleeper. We also did not feel hot or sweaty. The mattress is heavy. Two people are needed for sure to handle this. Weighs about 150 lbs. Overall, the mattress performs well out of the box. Can't say about durability but we expect it to last long.

Nice and firm yet just enough memory foam to make it comfortable. I love the cooling gel. My husband freezes. Lol

Loved the convenience of mattress arriving on our doorstep and setup was a breeze. This matress is just the right firmness and maintains an even temperature throughout the night. The biggest win is that my picky husband likes it!