We are sorry to hear about you don't like the packaging, George. Fresh chicken naturally releases juices that can be seen in the package, but rest assured that our products contain no added solutions, water, or salts. It’s as simple as that: just fresh chicken! We have taken great care to source premium quality chicken to ensure members get the value and experience they’ve come to trust from Sam’s Club. You are always welcome to return your product to Sam's Club for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Our packaging has changed but we have not changed our standards or commitment to providing quality chicken you’ve come to trust from Member’s Mark. We’ve changed the packaging with you in mind: it is designed to prevent unnecessary tears and leaks, to keep the raw chicken safe and wholesome, and the new film is ready to be stored in the refrigerator or freezer with no additional work. The pouches maintain the integrity of the chicken inside until ready to use — so you can simply cut with scissors or kitchen shears, and place into a bowl or pan. No need to touch the chicken. And remember, you are always welcome to return your product to Sam's Club for a full refund as part of the Member’s Mark 100% Satisfaction Guarantee.