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Customer reviews for Shark Detect™ Clean & Empty Cordless Auto-Empty System with Powerfins® Multi-Surface Brushroll for
Shark Detect™ Clean & Empty Cordless Auto-Empty System with Powerfins® Multi-Surface Brushroll
3.6 out of 5 stars
stars
61 ratings61 reviews
  1. 5 stars57% (35)
  2. 4 stars10% (6)
  3. 3 stars0% (0)
  4. 2 stars5% (3)
  5. 1 star28% (17)

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Showing 1-10 of 61 reviews
Dec 28, 2025
Reviewer name: Hockeymom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

absolutely the best!

absolutely love it! easy to get started! maneuvers real easy! so easy to use! No cord to worry about! just made my life so easy! Long hair doesn't get tangled and it moves right to carpet to hardwood and to rugs!! Its the best! and it goes around table legs and chair legs so easy! lots of battery charge and so easy to dump it...just put on the charger and it sucks the dirt into a container at the base. So only have to empty it every now and then, not every time! keeps you away from breathing that dust! its amazing

Review from walmart.com
Helpful?2FXOTOTKK9T113587873583
Jun 22, 2026
Reviewer name: KrystinaG
5 out of 5 stars
5 out of 5 stars review

Amazing lightweight and super user friendly vacuum

Holy Moley! BUY. THE. VACUUM. I'm ashamed to admit that before this vacuum I rarely vacuumed. And I have TWO cats… Bow, I am ADDICTED to vacuuming. I use this at lease once or twice a day. It is the holy grail of vacuums. It is lightweight, easy to maneuver, somewhat medium noise level, and sucks up so much filth I didn't even know was there! I love the auto-empty function and empty it about once a month. Negatives would be that I feel I get the best suction on full power/boost mode, it doesn't get all the way under objects like couches, dressers and beds and wish it lasted longer to do my whole house. 100% would recommend if your looking for this type of vacuum in this price range!

Review from influenster.com
Helpful?2FXOTOTKK9T113587873583
Feb 19, 2026
Reviewer name: EmmaG
5 out of 5 stars
5 out of 5 stars review

Great for furry dogs!

I bought this back in November 2024 and it is still going strong. I am able to vacuum 2500sqft + house all in one battery. I have two fur machines (Doberman and German shepherd) that make it so I need to vacuum 3 times a week to keep up with these two fur machines. I do have to empty the autocollection bin once a month. I do see some people complain about the suction going out, like when you vacuum up the edge of a rug all you have to do is turn it off and then just restart it.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
May 23, 2026
Reviewer name: Alex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great and easy to use

Review from walmart.com
Helpful?2FXOTOTKK9T113587873583
Dec 9, 2025
Reviewer name: Clean25
5 out of 5 stars
5 out of 5 stars review

Love the auto empty!

Lightweight and suction seems amazing and I LOVE that is suctions out automatically from the canister after every vacuum when you put it back on the dock without my hair getting all clogged in there. I can probably empty out the dock/base once every blue moon.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
Feb 1, 2026
Reviewer name: Silje
2 out of 5 stars
2 out of 5 stars review

Just No!

[This review was collected as part of a promotion.] We have been using this for a month now, and it’s a real poor vacuuming cleaner. It hardly sucks the dust, and after vacuuming many rooms including many rugs, it only have a cuple of dust inside its cup. When i use it it always goes into this lock so i always have to out my feet on to losen it so it can vacuum. Also it only vaccum cleans when you push it forwards, not backwards!! This is not worth the money!

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi Silje, Thank you for taking the time to share you're experience with us. We're truly sorry to hear about the difficulties you've been experiencing with your Shark Detect. This definitely isn’t the experience we want for you, and we understand how frustrating it must be to deal with weak suction and the unit locking up while cleaning. We’d really appreciate the opportunity to make this right. Please reach out to us so we can walk you through some troubleshooting steps. We also have a self‑help guide available that may assist you in resolving the issue remotely. Our team is here to ensure you receive a product that performs the way you expect and provides the value you deserve. All applicable links are provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/IW4000-Series-Shark-Cordless-Detect-Pro-Vacuum-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us Kind regards, Shark Clean

Feb 15, 2026
Reviewer name: Dissapointed Customer
1 out of 5 stars
1 out of 5 stars review

Don't waste your money.

I bought this vacuum around christmas time. It does nothing but clog non stop. I spend more time unclogging than vacuuming. Now the roller won't engage so it won't work at all. So frustrated with this vacuum and so mad I wasted my hard earned money . This vacuum isn't cheap! Don't waste your money, buy dyson. Was happy with my dyson and decided to try this brand. Sorry I did.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from Sharkninja

Hi there, Thank you for sharing your experience, and we’re truly sorry to hear how much trouble this vacuum has caused, from constant clogging to the roller no longer engaging. That kind of frustration is the last thing you should be dealing with after investing your hard‑earned money, and we really appreciate you taking the time to let us know. We’d really like the opportunity to make things right. To help troubleshoot the issue you’re experiencing, please refer to our self‑help guide here: https://support.sharkninja.com/article/IW4000-Series-Shark-Cordless-Detect-Pro-Vacuum-Troubleshooting-Guide. If the steps in the guide don’t resolve the problem, please follow the directions provided at the end so our team can review your case in more detail and assist you further. Kind Regards, Shark Clean.

Feb 14, 2026
Reviewer name: Jjune
1 out of 5 stars
1 out of 5 stars review

Complete product design failure

This is a total design disaster. Every time I put the vacuum on the station to suck the dust out, there are debris blocking the vacuum’s dust bin cap closing and leave the bin unsealed. You will see dust flying all over the place when you use the vacuum with the dust bin unsealed. Also the button to manually open the dust bin is sensitive(the bin is completely opened just with 1/3 push of the button) located at the extremely easy-to-be-pushed spot, so when you are unaware you will dump all the dust and debris on you and the floor when you are carrying the vacuum after the cleaning. This happened really many times and it is definitely from a stupid design work rather than just clumsy of me.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi there, Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’ve had with the dust bin not sealing properly and the release button opening unexpectedly, that’s definitely not the experience we want for you. Debris caught around the bin cap or gasket can sometimes prevent a full seal, but if this is happening repeatedly, we’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/en-CA/article/IW4000-Series-Shark-Cordless-Detect-Pro-Vacuum-Troubleshooting-Guide-ca If the steps are unsuccessful, please follow the directions provided at the end of the guide. Kind regards, Shark Clean

May 27, 2026
Reviewer name: Candice
1 out of 5 stars
1 out of 5 stars review

Don't do it

I would give it no stars. it might suck up some going forward but then it all comes out when you go backwards. it is the worst worst worst. I kept trying to get used to it and it just it causes more work than sweeping. what you end up having to do!

Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja Product Expert

Hello Candice, Thank you for writing a review. We're truly sorry to hear about the low suction performance with your Shark Detect Vacuum. We understand how stressful it can be when the suction isn't what you anticipated and you deserve a reliable vacuum to complete your cleaning tasks. We encourage you to contact us at 1-855-427-5127 so we can help make things right. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home

Dec 26, 2025
Reviewer name: Linnea
1 out of 5 stars
1 out of 5 stars review

Junk

I started using this vacuum in November. I have already had to have the handheld part replaced. The vacuum suction does not work. It’s seemingly sucks things up and then dumps it all back on the floor. I just started using the new handheld that was sent to me And the vacuum is still doing the same thing except for now when I use it in boost mode, it turns off in about 20 seconds. The eco mode doesn’t suck anything up and boost mode sounds clangy and loud and then shuts off. This vacuum is not worth the money. This vacuum is not worth any money!!! I don’t think I will buy shark again.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi there, We’re so sorry to hear about the experience you’ve had with your vacuum, especially after already replacing the handheld part. We completely understand how disappointing this must be, and we truly appreciate you taking the time to share your feedback with us. Please reach out to us at https://support.sharkninja.com/contact-us so we can review the details and assist you further. Your feedback is important to us, and we’d like the opportunity to make this right. Kind Regards, Shark Clean US.