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Customer reviews for Shark Detect™ Clean & Empty Cordless Auto-Empty System with Powerfins® Multi-Surface Brushroll for
Shark Detect™ Clean & Empty Cordless Auto-Empty System with Powerfins® Multi-Surface Brushroll
3.6 out of 5 stars
stars60 ratings60 reviews
  1. 5 stars57% (34)
  2. 4 stars10% (6)
  3. 3 stars0% (0)
  4. 2 stars5% (3)
  5. 1 star28% (17)
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Showing 1-10 of 60 reviews
Dec 28, 2025
Hockeymom
5 out of 5 stars review

Verified Purchase

absolutely the best!

absolutely love it! easy to get started! maneuvers real easy! so easy to use! No cord to worry about! just made my life so easy! Long hair doesn't get tangled and it moves right to carpet to hardwood and to rugs!! Its the best! and it goes around table legs and chair legs so easy! lots of battery charge and so easy to dump it...just put on the charger and it sucks the dirt into a container at the base. So only have to empty it every now and then, not every time! keeps you away from breathing that dust! its amazing

Review from walmart.com
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Sep 30, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Great for small spaces

This vacuum is great. The small power head for furniture works wonderfully on cat hair. Love the power and suction. We live in our motorhome and it’s the perfect size.

Review from walmart.com
Helpful?2FXOTOTKK9T113587873583
May 23, 2026
Alex
5 out of 5 stars review

Verified Purchase

Great and easy to use

Review from walmart.com
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Jan 5, 2026
Abigail
5 out of 5 stars review

Verified Purchase

I love the self cleaning option. long battery life and easy portability.

Review from walmart.com
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Feb 19, 2026
EmmaG
5 out of 5 stars review

Great for furry dogs!

I bought this back in November 2024 and it is still going strong. I am able to vacuum 2500sqft + house all in one battery. I have two fur machines (Doberman and German shepherd) that make it so I need to vacuum 3 times a week to keep up with these two fur machines. I do have to empty the autocollection bin once a month. I do see some people complain about the suction going out, like when you vacuum up the edge of a rug all you have to do is turn it off and then just restart it.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
Dec 15, 2025
Sweetrats
2 out of 5 stars review

Meh! A bit disappointed.

I am generally a fan of Shark vacuums. I already have 3 (a robot, and 2 lift-aways). So, when I wanted to go cordless, I thought of Shark first. I bought this Shark Detect Clean & Empty system about a month ago. So far, I am kind of disappointed. The suction is kind of sucky, as in it has very little power. It is a little heavier than I would like for holding it up to the ceiling to suck up dust-bunnies. If I use one of the 2 attachments, the sucking power is even worse. It is also a PITA to have to carry the attachments around with me as I clean. They do not attach to the vacuum and only one of them attaches to the base. AND, speaking of attachments, why can't Shark use a coordinated system where all attachments fit all (or most) of the vacuum styles??? I have some attachments from my older vacuums that I absolutely love. But, noooo, they can't be used with any other model.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi there, Thank you for sharing your experience. It’s clear how disappointing this has been, especially since you’ve trusted Shark for so long and own multiple products. We’d like to review the suction performance with and without attachments to see what’s happening and help improve your experience. Please give us a call at 1-855-427-5127. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Your feedback about attachment compatibility is also very valuable, and we’ll make sure it’s passed to the relevant teams for future improvements. Kind Regards, Shark Clean US.

Feb 1, 2026
Silje
2 out of 5 stars review

Just No!

[This review was collected as part of a promotion.] We have been using this for a month now, and it’s a real poor vacuuming cleaner. It hardly sucks the dust, and after vacuuming many rooms including many rugs, it only have a cuple of dust inside its cup. When i use it it always goes into this lock so i always have to out my feet on to losen it so it can vacuum. Also it only vaccum cleans when you push it forwards, not backwards!! This is not worth the money!

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi Silje, Thank you for taking the time to share you're experience with us. We're truly sorry to hear about the difficulties you've been experiencing with your Shark Detect. This definitely isn’t the experience we want for you, and we understand how frustrating it must be to deal with weak suction and the unit locking up while cleaning. We’d really appreciate the opportunity to make this right. Please reach out to us so we can walk you through some troubleshooting steps. We also have a self‑help guide available that may assist you in resolving the issue remotely. Our team is here to ensure you receive a product that performs the way you expect and provides the value you deserve. All applicable links are provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/IW4000-Series-Shark-Cordless-Detect-Pro-Vacuum-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us     Kind regards, Shark Clean

May 27, 2026
Candice
1 out of 5 stars review

Don't do it

I would give it no stars. it might suck up some going forward but then it all comes out when you go backwards. it is the worst worst worst. I kept trying to get used to it and it just it causes more work than sweeping. what you end up having to do!

Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja Product Expert

Hello Candice, <br /> <br />Thank you for writing a review. We&#39;re truly sorry to hear about the low suction performance with your Shark Detect Vacuum. We understand how stressful it can be when the suction isn&#39;t what you anticipated and you deserve a reliable vacuum to complete your cleaning tasks. We encourage you to contact us at 1-855-427-5127 so we can help make things right. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /> <br />Kind regards, <br />Shark Home

Jan 2, 2026
Ndeluca88
1 out of 5 stars review

Wouldn’t recommend to anyone!

If I could give it 0 stars I would! Extremely disappointed in the amount of money I spent vs. the quality of the product. When I first got the vacuum I thought it was great. That lasted about a week. I am a person that was interested in this because I love to vacuum everyday and having something cordless was very appealing. I don’t even need to vacuum everyday, but I love an extremely clean home. It seems that after the first week, the suction on the vacuum steadily decreased and in order to increase suction, you would need to put it on a boost mode which only kills the battery extremely fast! I am at the point now that I can only vacuum on boost mode, and my battery is now dead within about 15 mins. I went to purchase a new battery and it says it is sold out online! Absolutely terrible! I am extremely disappointed, especially as a dedicated ninja customer who has spent thousands upon thousands on their products!

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from SharkNinja

Hi Ndeluca, Thank you for taking the time to leave feedback. We sincerely apologize for the suction issue that you’ve experienced. We’re happy that you were able to contact us to get this resolved. If you require any further assistance, please contact our Customer Service team by clicking the link below. We look forward to assisting you: https://support.sharkninja.com/contact-us. Kind regards, Shark Home

Feb 15, 2026
Dissapointed Customer
1 out of 5 stars review

Don't waste your money.

I bought this vacuum around christmas time. It does nothing but clog non stop. I spend more time unclogging than vacuuming. Now the roller won't engage so it won't work at all. So frustrated with this vacuum and so mad I wasted my hard earned money . This vacuum isn't cheap! Don't waste your money, buy dyson. Was happy with my dyson and decided to try this brand. Sorry I did.

Review from sharkninja.com
Helpful?2FXOTOTKK9T113587873583
reply from Sharkninja

Hi there, Thank you for sharing your experience, and we’re truly sorry to hear how much trouble this vacuum has caused, from constant clogging to the roller no longer engaging. That kind of frustration is the last thing you should be dealing with after investing your hard‑earned money, and we really appreciate you taking the time to let us know. We’d really like the opportunity to make things right. To help troubleshoot the issue you’re experiencing, please refer to our self‑help guide here: https://support.sharkninja.com/article/IW4000-Series-Shark-Cordless-Detect-Pro-Vacuum-Troubleshooting-Guide. If the steps in the guide don’t resolve the problem, please follow the directions provided at the end so our team can review your case in more detail and assist you further. Kind Regards, Shark Clean.