Bought 3 weeks ago to add permanent durable shelter over existing spa. Very easy or order. Good price (eligible for military discount…Thank you!) Shipping was very smooth. They sent tracking number and I followed transit. Arrived one day early and we are at 4300 ft altitude on side of mountain. It ships as Several large boxes on pallet. Two boxes are plywood lined. Everything arrived intact. No damage. We unboxed systematically onto covered deck and organized all pieces according to steps of construction. We made sure we organized hardware very carefully in several bowls. Build tip! Keep the plastic bags for all hardware under each set of bolts and screws. Each screw bag has the item number printed on it that corresponds to the instruction manual. My wife helped move big assembled pieces and helped with heavy lifting but I did all construction by myself. YOU NEED AT LEAST 2 STRONG PEOPLE CAPABLE OF LIFTING AT LEAST 50 LBS OVERHEAD TO BUILD THIS SAFELY. Instruction manual is pretty good. The diagrams get a little bit complicated on several steps and I believe it could be broken down into several smaller additional steps that would help prevent confusion and provide more detail to the builder.The videos online are pretty good, but even they don’t show some of the detail necessary. I would recommend a color build manual with photos of critical steps to backyard discovery. Some of the orientation of some parts are hard to identify from the diagrams and videos. I got at least three pieces backward and had to disassemble and reassemble correctly despite being extremely careful and taking my time. Everything fit very precisely. The cedar post and beams are all pre-drilled high-quality so if there’s no hole at a location, or a bolt doesn’t fit through completely, its wrong. The framing went very smoothly, but it was difficult for my wife and I to move the two large end frames sections into position safely and attach them together square on our pre-prepared footings. Note: I prepared 4 concrete footings according to the PDF file of the instruction manual on Backyard discovery website a week in advance to spec. If you already have a level concrete slab that’s even easier. The post and cornice framing portion went very smoothly with hardly any problems. It took me approximately six hours to complete by myself. The second stage for the roofing was quite difficult. It took an additional six hours by itself. The roof framing is very flimsy in my opinion and had to be force fit working overhead. I squared the framing and squared the roofing before I placed roof and it still didn’t quite fit right. It was too flexible and bendable and would get off Square when you are trying to push it up over the framing. It was very challenging to get right. I found this part to be most difficult and I have significant experience in construction. Build note: The blue protective film on the steel corrugated sheets and roofing is terrible. It is tightly adherent to the pieces and extremely difficult to remove. We tried to use hair dryers, nope. We left the pieces out in the sun, nope. Last we tried to use some lubricating solvents nope. it took us over two hours alone to remove the film one inch st a time. Backyard discovery needs to find a different solution for this. It’s unnecessarily difficult. (This is the only reason that I give this product four stars instead of five stars!!) Note: i’m not sure why there is no flashing between the corrugated steel roofing sheets and the end cornice framing? If built exactly according to the manual, it results in 1/4 inch gap that would result in roof leak inside the frame at both ends? I was able to take some steel sheeting and cut it to create additional flashing to cover this gap. I did this entirely by hand on site. (This is another issue that backyard discovery should address with this particular model) If you have good weather and a level site with prepared footings or slab I would recommend at least two full days. 2-very strong or 3 less strong people. Otherwise, it could take much more time… Overall, it’s very beautiful and extremely strong once completed. I weigh almost 200 pounds and I hung from the frames at both ends to ensure that they were completely seated and stable before finishing the roof. I would recommend this product to anyone with professional tools and some building experience, but I would probably recommend professional help if you don’t have any construction or finish carpentry experience. One thing that was extremely nice, was all the additional hardware that came with it including all the necessary drill bits and a small torx wrench for some hard to reach corners where a battery operated drill would not fit. I set up two professional battery operated drills with 4 rotating batteries to make the process go much quicker so that I didn’t have to change bits and wait to charge batteries. I burned through at least two batteries on each drill with all the bolts and screws. Especially the roofing. Great product. Very well made. Good luck!

This unit is well made and sturdy, but be forewarned. There are hundreds of pieces and hundreds of screws and bolt. It is not hard to put together if follow the directions and try to look ahead to see what it is that you are doing. I did 95% of it by myself, but I had plenty of time to do. If you have access to help take it. Things will go alot smoother. There were no missing parts. However one sheating board was cut wrong and I had to recut the lap and drill new holes, no big deal. Overall I'm very pleased with unit.

We needed some shade for our 1960’s brick patio and I finally decided on the Norwood 16 x 12. We are extremely happy with it and the beauty of the cedar pairs so well with the old brick! I had 2 friends (one was a retired contractor) help and we finished it just short of 3 days. Our patio slants downhill some so we had to pour some good size concrete pilings. We followed the written directions and the app and only had to back up a couple of times. We are using it as a cook shed and outdoor bar. We even came up with a few suggestions for ease of putting it together! Extremely pleased!!

[This review was collected as part of a promotion.] We bought this gazebo after looking at a lot of other kits. The price was right and it had the look we wanted, plus it was all cedar. I was most impressed by the roof assembly, having all the parts accessible from the underside made it easy to put the roof on. The hardest part was standing up the legs, it actually took 3 people to hold everything while the cross members were attached, but not a big issue. Lastly, the legs are not actual 6x6 beams, they are 2x6 boards tacked together, so they are lighter than an actual solid beam. Not an issue but it something I was not expecting.

[This review was collected as part of a promotion.] I am very pleased with my 20x12 Norwood Gazebo Kit. The purchase process was efficient, the kit arrived in excellent condition, and installation instructions were very thorough. This is a great addition to my backyard, one that I'm sure I'll enjoy for years to come.

We are happy to leave a five-star review for this well-designed, high-quality gazebo. The detailed instructions were thorough, and all the lumber, every bolt and piece of hardware was in the package and clearly marked. Previous DIY construction experience was helpful, but probably not required. We have had several people stop to admire it and ask where we purchased it. It's the perfect storage spot for our small RV, and future plans already include a summer movie night and a drive-through living Nativity! Thank you, Backyard Discovery, for this great product. We wouldn't hesitate to buy another one if the need arose!

[This review was collected as part of a promotion.] Our big project this summer was to add a swim spa to our back patio. As we live on a heavily wooded lot, we decided to purchase a gazebo to erect over the pool in order to afford it some protection from falling branches, leaves, etc. After much research, we chose Backyard Discovery's 12'x16" Norwood. We settled on this company due to their consistently positive reviews, high quality & attractive designs. Our gazebo was delievered quickly & complete. Instructions were straightforward & easy to understand, with everything clearly labeled. This may sound like a small detail, but on a large project like this it makes a big difference: Drilled holes were where they were supposed to be & bolts aligned as projected, making assembly as stress-free as possible. Our gazebo is now a beautiful, functional addition to our backyard. We have been delighted with every aspect of our purchase. From choice, to deivery, assembly to contributing to the aesthetic of our home, we couldn't possibly be more happy with our Backyard Discovery gazebo.

This carport is beautiful and very well designed. Installation is very tedious. You have to be willing to take your time. The Bilt app is great, however the roof rafters and soffit pieces are very confusing and it is difficult to tell which pieces go with which. I meased this up on several panels. The green plastic wrap on the metal sheeting takes an unduly long time to remove. It is a test of patience but the finished product is sturdy and attractive. It's a trade - off!

Given the global logistics issues, it is understandable that this China-made product will be delayed. But the delivery issues were "last mile" with the US-based group. Once we got it, though, we were very pleased. The materials are good quality, instructions are sufficient and parts labels are very helpful. It does take a few strong people and at least 10 hours to assemble, so be prepared. The product support, including an app, seem like an advantage, too. We hope to enjoy this for a while.

I purchased the Backyard Discovery - 16x12 Norwood Gazebo to replace a flimsy metal gazebo. I have had 2 different metal gazebos the last few years & I have had to replace the cloth canopies 3 times even though I removed them in the fall. It was getting quite expensive to keep fixing them. I am sooo glad I found this Norwood gazebo because it is extremely strong & sturdy and it looks great!! Although it is initially more expensive than the cheap gazebos I had been purchasing, my new Norwood gazebo should last a long time, and without having to mess around removing and reinstalling a canopy seasonally. Another great feature is the power distribution box. I am planning to put lights & a TV in it so this adds even more value. They have a website that shows how to easily assemble it & I would recommend to anyone purchasing one to refer to it. I am extremely happy with my purchase & would absolutely recommend it!