This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

Very durable product. Very nice looking. Paid extra to have put together because I didn't want the hassle of assembly! Item will be delivered in 5 separate (heavy) boxes, so be aware of where you are going to store those before they arrive. Company who assembled product did a good job. Only 2 minor dings on cedar posts that the installer ordered stain for.

This unit is well made and sturdy, but be forewarned. There are hundreds of pieces and hundreds of screws and bolt. It is not hard to put together if follow the directions and try to look ahead to see what it is that you are doing. I did 95% of it by myself, but I had plenty of time to do. If you have access to help take it. Things will go alot smoother. There were no missing parts. However one sheating board was cut wrong and I had to recut the lap and drill new holes, no big deal. Overall I'm very pleased with unit.

We got this at the beginning of June 2023. It’s beautiful my husband and I put it together ourselves once we found instructions in box 3 LOL it wasn’t that difficult it took us like 4-5 days were 64 and 70 years old but in good shape our oldest son came to help with the roof panels there not real heavy just kinda awkward for the 2 of us but it’s done and looks amazing only real issue we had was a little roof leaks screws just needed to be tightened down more my husband was worried about ripping the rubber washer if he did them to tight but once he tightened them more all up no more drips .instructions for overlapping roof ribs kinda hard to understand . On page 44 measuring from the rib not the edge hard to understand . We opened all boxes first and layed everything out according to part numbers it made thing way easier to find . We’ve had several parties under it already everyone LOVES IT !

[This review was collected as part of a promotion.] Using as a Gazebo. A neighbor put up the same size gazebo from Backyard Discovery, but the hip roof version and it looked great on a poured patio. My relative then put up this version a month later and I also preferred this model for a better sky view (we don't have a mosquito problem). Took about 60 total hours to complete this build.

This is my second gazebo in two years. The first was a Cordova for my outdoor dining table which was a phenomenal addition. We bought the Norwood for our hot tub so we can us it during inclement weather including snow. It has enhanced our spa time tremendously. Wish we had done this years ago. Looking to do a third over the grill area. I bought these because of their structure and ability to hold up in wind and snow storms. Just a great product and easily assembled.

Both Built and the instructions are very lacking. They tell you after the fact there are things to do before tightening the hardware. They both need a preparation page the tells what the pages ahead for each task are. We had to redo several things. The ridge cap construction leaves a lot to be desired. Not rigid enough due to the use of short boards. We will purchase single length boards and redo this It takes more than 2 people and 15 hours.

This carport is beautiful and very well designed. Installation is very tedious. You have to be willing to take your time. The Bilt app is great, however the roof rafters and soffit pieces are very confusing and it is difficult to tell which pieces go with which. I meased this up on several panels. The green plastic wrap on the metal sheeting takes an unduly long time to remove. It is a test of patience but the finished product is sturdy and attractive. It's a trade - off!

We purchased and installed the Norwood 14x12 gazebo in June 2022. Everything from the ordering process, delivery, customer service and build was perfect! The Bilt app was fantastic to use on this project. This was a great family project to build together. The quality of all wood, hardware and metal roof was very high quality. This gazebo withstood 60+ MPH winds and a Northeast winter with no issues. We have received so many compliments and referred many to Backyard Discovery. We highly recommend and plan to purchase more items from Backyard Discovery.

We moved from Florida to Maine and we always had a screened in pool so coming to Maine with all the bugs we knew we wanted to be able to be outside in the nice weather. we were able to screen this in and enjoy being able to eat outside. This fit perfectly on our deck and quality is outstanding