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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 41-50 of 1,564 reviews
Feb 22, 2024
Reviewer name: Mel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably will return this 11" mattress

Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

Helpful?2KZ9C46TI1Q813586400264
reply from Member's Mark Team

We are sorry to learn you are unhappy with your mattress, Mel. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Nov 24, 2023
Reviewer name: Lek
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic mattress!!!

I purchased this king mattress recently and am loving it!!! So comfortable and although quite heavy ( two people with strength should move and install)! There was no odor upon unwrapping it and it adjusted to final size rather quickly. I am going to be replacing another mattress at my home with this brand soon and I’ve recommended it to several family members.

Helpful?2KZ9C46TI1Q813586400264
Sep 9, 2023
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Had higher hopes

Bought this bed because of the mostly good reviews, but honestly none of them ever mentioned weight and how it felt for bigger people. Do NOT buy this bed if you’re overweight or on the bigger side. You’ll sink right into it. It’s not firm in the slightest for someone oversized, and you’ll have a hard time getting out of it. I started noticing it dent in the middle right away, which sucked for me cause I’m a stomach sleeper. Plan to return it as soon as I find a more suitable bed for myself.

Helpful?2KZ9C46TI1Q813586400264
reply from Member's Mark

We are sorry to hear you are having issues with your mattress, Amanda. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Dec 21, 2023
Reviewer name: Carole Samuelson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very disappointed

I bought this mattress for my second bedroom. The head and foot have a dip! The mattress never fully filled out. It’s been several weeks, and this mattress is such a disappointment. I bought the same mattress in a king size, and it is wonderful. I don’t have any way to return since it’s been opened. I don’t even know what to do

Helpful?2KZ9C46TI1Q813586400264
May 22, 2024
Reviewer name: KDYAZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

$300 mattress close second to my $3000 mattress!

Got this for my child’s first big kid bed. It’s super plush, very comfortable and almost puts my $3000 mattress to shame. I haven’t slept all night on it but did sneak a quick nap (unintentionally) and it was great! Definitely a steal when lining up against other brands and was able to take home the same day, didn’t have to wait for shipping from other brands.

Helpful?2KZ9C46TI1Q813586400264
Oct 26, 2022
Reviewer name: Alice
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the softness!

I love this mattress! It is so soft and comfortable. It came in a box and I was able to keep it in the box until I was ready to put it in place. Getting it out of the box and unsealed took a little bit of work doing it by myself, but with two people it shouldn't be an issue.

Helpful?2KZ9C46TI1Q813586400264
May 7, 2022
Reviewer name: DSWynn
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not made to last.

I was disappointed with this mattress! It is no more than a bed topper. My fault I guess for not going to the store and looking at it first. I got this for my college granddaughter in another location and time was the essence. When it said Hotel Premier Collection, I trusted it.

Helpful?2KZ9C46TI1Q813586400264
Nov 17, 2022
Reviewer name: joliereign
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Quicksand

Sleeping in this bed felt like lying in quick sand. When you first sit or lie on it you think it feels firm but plush but then you continue to sink in further and further to where it's hard to move from one position to another. I hated this bed, I literally felt claustrophobic trying to move around in on this mattress.

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May 5, 2023
Reviewer name: IceMan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It is a pretty good mattress nice an high. I gave

I gave it a 4 because the sheets will not stay on the corners. I am not a bad sleeper by any stretch. I used to go to sleep and the other side of the bed would still be perfect. Now for some reason the corner always come unfasten. It arrived compressed, once you cut the plastic, it expands. Place it on the frame before removing the plastic. That is my only complaint is about the corner, other than that it is perfect.

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Jul 30, 2021
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Interesting delivery

Gave this product a 3 star for poor operational service, not quality of mattress. Received a banged up set of brown boxes that were taped together and thought that this must be the shipping box over the official Members Mark Box I saw in the store on a mattress of a different size. Unfortunately No. Opened up the brown mishmash of boxes to find a shrink wrapped mattress that had OBVIOUSLY been previously opened, that someone must of returned, that was rewrapped and shipped out, instead of a NEW mattress that I ordered and paid for. I decided to forge ahead and bite the bullet since I needed the mattress and it appeared that it was unused and clean. Took 6 days to fully expand and firm up Mattress has so far lived up to expectation Shipped and arrived ahead of schedule

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