I purchased this mattress quickly online without spending much time reading its description. Just a lot of satisfied comments and an attractive price. If I had known it was a "bed in a box" I probably would have passed it over in favor of a traditional mattress. When it arrived, I was surprised and nearly returned it without opening the box, but after rereading a lot of happy online comments, I decided to give it a try. This is the most comfortable mattress I have ever owned and I look forward to many happy years with it.

Member's Mark Hotel Premier Collection 12" Queen Mattress. Picked up at store, was in a box wrapped in plastic. Did not notice any smell and it unfolded quickly without any curling of sides. My teen boy is using this mattress without a box spring and he says it is awesome and comfortable. Price and width was a selling point for us.

This bed is amazing! I was skeptical of a bed in the box but the price point was really good so I got it for the guest bedroom. I tried it out and after two night I swapped it out with my traditional mattress in my room. Way more. Comfortable and forgiving than the traditional mattress with a foam cover!

I waited a month before posting a review just to ensure I gave myself plenty of time to get used to the mattress. I love it. It is so comfortable and I just feel my body relax every time I lay on it. My knees and hips no longer hurt when I wake in the morning -- I can only sleep on my side, so every day one or both would just ache all day. That hasn't happened since I purchased this bed. Excellent bed for the price and I'm really happy I purchased it.

Need help, FedEx did not deliver because they said it was damaged. Both FedEx AND Sams club have been INVESTIGATING for 3 weeks. Please can I have my 400 bucks back or another mattress! I need this for next weekend. It has been a month since they took my money.

After taking out of the box and letting the Foam expand for a few days... The corners did not match up and there is no way to fix it. I am now stuck with a bad mattress because I have no way to return because it is so heavy and big. Will not fit in my car and it is also too big for me to move.

Mattress is made from cheap foam. Definitely not high density foam. Mattress sinks when laying on it and is not medium firm support- more like soft plush. Spend more money for a better quality mattress. Took this mattress back within 1 week of buying.

The 12 inch twin mattress that I purchased at Sam's Clubis false advertisement the box said it was a 12 inch mattress and it is not it's 10 1/2 very disappointed. I am 65 and a widow. I cannot afford to hire someone and rent a truck to return it so I'm stuck with it. Mattresses in the spare room and I have one it says got it for 10 days and it's still not inches 10 1/2.

I was disappointed with this mattress! It is no more than a bed topper. My fault I guess for not going to the store and looking at it first. I got this for my college granddaughter in another location and time was the essence. When it said Hotel Premier Collection, I trusted it.

I hesitated in buying a new mattress for several months. There are SO many options out there, all of them claiming to be the best. I spent lots of time researching prices and pros/cons for several brands. Friends of mine told me I would never get a decent mattress for under $1,000. Well, I am here to say they were wrong! I am so happy with my decision to go with this one. This is definitely the most comfortable mattress I have ever owned. When I first laid down on it, it seemed too soft, but that was because I didn’t give it the full 24 hours to fluff up. Now It’s firm, but not too firm. Soft, but not too soft. It’s just perfect for me with a history of back issues. I’ve been sleeping so well since I got it. Thanks for making an affordable option that is still so amazing! I would 10/10 recommend.