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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
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4.1 out of 5 stars
stars361 ratings228 reviews
  1. 5 stars63% (229)
  2. 4 stars13% (47)
  3. 3 stars6% (23)
  4. 2 stars4% (16)
  5. 1 star13% (46)

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Showing 161-170 of 228 reviews
May 9, 2023
OldMan
4 out of 5 stars review

Verified Purchase

AC is heavy( 75 lbs.)

Had AC for a week: Heavy 75 lbs.Good air flow. App used by AC ,MSmartHome, rated 3.5 out of 5.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, OldMan. Thanks for reviewing the Midea Duo Portable Air Conditioner. We're glad you've been enjoying your AC's performance. We hope you have a wonderful week. Midea Customer Care. (BBB A+ Accredited Business)

Jul 9, 2023
George
4 out of 5 stars review

So Far so Good......but could be better

Had for approx 3 weeks, cools like a champ, much better than other manufacturer units we've had.. Agree that the pieces for the window are very flimsy and seem cheaply made. To make it worse the instructions are confusing taking longer to set up unit that it should be. The size of the unit is much larger than other makes. Test will be if it leaks like the 2 similar units we've had from different manufactures. but as far as cooling it works far better than what we've had.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, George. Thanks for reviewing the Midea Duo 10,000 BTU Window Air Conditioner. We’re happy you’ve been enjoying your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)

Jul 26, 2023
Ninelka
4 out of 5 stars review

It saved us on hot days

It will not replace the real air-conditioner system in the house, but until we replace it later this year, this portable a/c saved us from overheating. I bought 2 units and put it in 2 different rooms. It's cooling approximately 1000 sq f. Which is almost the whole main level of the house.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Ninelka. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy you’ve been enjoying your AC's coverage. Midea Customer Care. (BBB A+ Accredited Business)

Apr 23, 2023
MC
3 out of 5 stars review

Worst AC unit

Be prepared if you have a sliding window because the clips that hold the one hose into the window are not sufficient to hold the weight and will keep falling out of the window. I have spent three days reattaching it taping and reattaching just to have it fall out again because the clips from the factory don't seem to hold it the weight. I think this is a huge oversight on this AC unit.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, MC. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that your AC's installation has not met your expectations. For additional assistance, please email us today at DigitalSupport@midea.com and reference case number 111772420. Midea Customer Care. (BBB A+ Accredited Business)

May 8, 2023
Cctigger3
2 out of 5 stars review

Doesn't put out cold air

I bought this earlier this year I wanted to make sure I got one cuz I had two air conditioners go out last year. I'd like to know what to put it on to make it get cold because I would have thought 70 was cold but apparently not . I was up at 3:00 because I was so hot. And last night was the first night I used it. And if this can't be fixed I will be calling Sam's because I did buy the extended warranty and I'm not dealing with this during the daytime with 90°.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Cctigger3. We appreciate you writing your review of the Midea Duo Portable Air Conditioner. We're sorry that your AC's cooling performance has not met your standards. For additional assistance, please email us today at DigitalSupport@midea.com and reference case number 111784319. Midea Customer Care. (BBB A+ Accredited Business)

May 9, 2024
b107
5 out of 5 stars review

Quiet comparably

Much quieter than our previous De'Longhi unit and more efficient. The app works out pretty nice too. I have the unit set to cool the room down before bedtime and shut off in the morning. I agree with another rating where the window panel is not great, but my De'Longhi was worse.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, b107; thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We're glad you're enjoying the unit's performance, efficiency, features, and quiet operation. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 15, 2024
Amy
1 out of 5 stars review

Doesn't Cool the Space

We're using it in a 320 sq ft space and it does not cool it It just moves the air around. Would love to return it but we didn't keep the box.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Amy, thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We're sorry your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 2, 2023
Mike4707
1 out of 5 stars review

Avoid at all costs

Barely lasted a month before I started getting constant PC-04 errors and the unit randomly shuts off. Very frustrating.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Mike4707. We appreciate your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry that your AC's performance has not met your expectations. To discuss this in further detail, please email us today at DigitalSupport@midea.com and refer to case number 111935428. Midea Customer Care. (BBB A+ Accredited Business)

Aug 11, 2025
dlg
2 out of 5 stars review

Noisey

This cools only okay but it is so noisey. I wished I hadn't purchased it. Will not ever buy this brand again. I dont feel confident it will last long. I dont reccommend this unit.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, Dlg. We appreciate your review of the Midea Duo 10000 BTU DOE Portable Air Conditioner. We are sorry that the unit is noisy. Kindly contact us at Digitalsupport@midea.com so we can offer some troubleshooting steps. Have a great day! Midea Customer Support

Jun 4, 2023
Brownie
4 out of 5 stars review

Recommended

The unit is easy to put in, the only trouble that we had. Was this is a older home and the outlets are not close to most of the windows. It would be nicer if the cords where a little longer. The unit cools the room quickly.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Brownie. We appreciate you sharing your thoughts on the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad that your AC's easy installation and quick cooling have been satisfactory. We'll pass along your feedback regarding the power cord to the appropriate team. Have a good day. Midea Customer Care. (BBB A+ Accredited Business)