Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4 out of 5 stars
stars
446 ratings284 reviews
  1. 5 stars62% (278)
  2. 4 stars13% (57)
  3. 3 stars6% (25)
  4. 2 stars6% (25)
  5. 1 star14% (61)

Member photos

  • +53 images
Sort by |
Showing 161-170 of 284 reviews
Oct 3, 2025
Reviewer name: Sad Customer
1 out of 5 stars
1 out of 5 stars review

Piercing high-pitched sound on cooling

This unit looks nice and cools well. However, immediately upon switching it into cooling mode a very high frequency ear piercing sound is noticeable above the hum of the fan. It stops immediately when you switch it into regular fan mode but starts again as soon as it's put back into cooling mode. Seems to be coming from inside the unit. I've only had it for 1 day now and I'm not sure I can deal with that if continues again tomorrow. Yikes. Also please note that most of the reviews for this product are paid or a result of a promotion.

Review from Midea
Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Digital Support

Hello Geoff90. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the high-pitched sound coming from your unit. We would like to work with you to resolve the issue. Please reach out to us at digitalsupport@midea.com.

Jun 4, 2023
Reviewer name: Orangecupcakez
5 out of 5 stars
5 out of 5 stars review

Best portable ac unit

[This review was collected as part of a promotion.] Best item I received this is perfect for summer I lived in a rv it's perfect it cools down like a dream. I would definitely recommend it to my family and friends. It' cools down it doesn't make any noise .

Review from Midea
Helpful?1R7ZAUUFJPMO13585924495
reply from mideapwr

Hello, Orangecupcakez. Thank you for reviewing the Midea 10,000 BTU Portable Air Conditioner MAP12S1TGR-S. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Aug 13, 2023
Reviewer name: ChuckB
5 out of 5 stars
5 out of 5 stars review

Wish I found Midea and their products sooner!

I've had this for about 2 months, half the time you can't even tell it's running is do quiet. It's a dual inverter, my electric bill went down this year. The single/dual tube is great, it allows the exhaust, the smaller middle tube which can extend further than the outside tube, to get the heat out and away all while pulling fresh air in, and not from another room or leaky window so you'll have no negative pressure running this machine. I was worried about water, or having to drain it, not with this machine. You set it and forget it, and you'll forget it as it's very quiet. The only thing that bothers me with this machine, not enough to remove a star, the app has some units in fahrenheit and others in celsius. If you want, you can use the Toshiba app with it, that fixed my issue, it's nice to know that you have options. I should have bought the 4 in 1, it has heat, I would use this machine year round. My only regret is I didn't look into Midea sooner and find the 4 in 1 as this machine is great. Super easy to clean and setup. I would highly recommended it and I'd buy it again. In the app it says expect 6-8 years out of it, if I get that, well I'd be extremely happy. This machine replaced a window unit that was under sized for the room it was in, just wish I replaced it sooner. Stop reading and buy it!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, ChuckB. Thanks for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy to hear that your AC's quiet operation and dual hose design have been impressive. Midea Customer Care. (BBB A+ Accredited Business)

May 31, 2023
Reviewer name: RD
5 out of 5 stars
5 out of 5 stars review

COOLS down HOT house FAST!

[This review was collected as part of a promotion.] Thanks to Midea for sending me a inverter portable air conditioner 10,000 BTU/h for free to review! 1. I really appreciated the way Midea designed the box! I was able to just slide the top off and not have to lift the air conditioner up and out of the box! 2. I loved that the instructions included QR codes to watch instructional videos on how to set up the air conditioner. 3. I have a vertical window and was amazed by how easy the set up was. You do have to cut several pieces of foam and tape but it wasn't hard. Once we had the window plate installed all that was left to do was connect the hose to the window! The hose is stiff. I had to pull up on it as my husband tried to clip it into the window plate. 4. We plugged it in and pressed power. We immediately heard a loud clicking. It was very loud and sounded like the air conditioner was going to break. We could see something white flying around in the fan blades. We shut the power off with hopes of trying to retrieve whatever was flying around inside. The problem was once you shut down power the automatic fan swing closes and you can't manually move it. We turned power back on and luckily the flying object ricocheted onto a small ledge inside. We were able to carefully get it out and that solved the noise problem! If we had not been able to retrieve that plastic piece we would not have been able to use the air conditioner as the noise was so loud and annoying. 5. we turned it back on and was pleasantly suprised with how quiet it was even with the fan on high. 6. I love the inverter! I took the air conditioner outside to drain after running it solid for 3 days even though it didn't have the empty code yet. there was maybe 1/4 cup of water in it. The inverter really works well and pulls the water and hot air out through the double hose. All in all I love this air conditioner. If Midea could investigate their manufacturing process and remedy what's going on with that little plastic piece I wouldn't have 1 complaint

Review from Midea
Helpful?1R7ZAUUFJPMO13585924495
reply from mideapwr

Hello, RD. Thank you for reviewing the Midea 10,000 BTU Portable Air Conditioner MAP12S1TGR-S. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Sep 13, 2023
Reviewer name: frances
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great portable air conditioner!

easy install, plug in and cold air! used 24/7 for hottest month. PERFECT!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, frances. We appreciate you sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're happy that your AC's easy installation and performance have met your expectations. Midea Customer Care. (BBB A+ Accredited Business)

May 18, 2025
Reviewer name: JT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

Cold air, but very low air flow. Could not feel it 10 feet away. Returned.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello JT, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that the unit's cooling performance did not meet your expectations. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

May 26, 2024
Reviewer name: Carp
1 out of 5 stars
1 out of 5 stars review

Bought next model up and thermostat doesn't work....going to return it.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi Carp, thank you for reviewing our Midea Duo 10,000 Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been operating as expected. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Jun 22, 2024
Reviewer name: KGH1959
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Its quiet for sure

It is very quiet, but at times, it just doesn't blow very cold, other times works great

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello KGH1959, Thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 22, 2024
Reviewer name: Laila
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy

Powerful and quiet! Works quickly. Beware, tube is chunky.

Helpful?1R7ZAUUFJPMO13585924495
Jul 21, 2023
Reviewer name: Christie
1 out of 5 stars
1 out of 5 stars review

Not working after a month and a week

Stopped working after a month and a week. Won’t blow cold air

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, Christie. Thank you for sharing your review of the Midea Duo 10,000 BTU Smart Inverter Portable Air Conditioner. We're sorry to hear your unit is no longer blowing cold air. We are here to assist with your concerns and troubleshooting, reach out to us today at DigitalSupport@midea.com using reference case number 111882945. Midea Customer Care. (BBB A+ Accredited Business)