Instructions were misleading. There were too many brother fax copier instructions listed in the manual leading one to think that they could download a scanner driver. You can only download a printer driver. For the price of the equipment, it would nice if it the ability to scan and I could use a scanner. Maybe you send me a scanner.

This printer was my replacement for the intellifax 2820. There is one significant difference between the two. The 2820 allowed the phone to be used as an extension, but not the 2840. When a call is answered by any other phone in the house, and i pick up the 2840 phone, a message saying "phone is in use". This is a killer for me, but maybe not for others. Otherwise it is a clone for the 2820, which served me well for many years. I expect this will also. But with this problem, I will likely not buy brother again.

Seriously? I can't get the machine to work. The manual is a major mess. I don't understand half of what it says. I admit I'm not the sharpest guy when it comes to electronics but this is terrible. If you have a hard time understanding set-ups, then you should skip this machine.

I purchased this for my husband, whose ancient Brother FAX finally gave out. This one exceeded our expectations, from ease of setting it up (I'm 84 and no tekkie) to how user friendly and high quality its features are. Husband still in business, and during this pandemic, it has gotten lots of use. Thank you, Brother.

I purchased this fax about 6 months ago to replace a HP inkjet that had been recalled. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. So far, I haven't had a single problem. It hasn't even jammed once. I am very pleased with this product, and it only makes it better that HP payed for it!

Prior Brother Intellifax machine no longer willing to print. Had to replace it. This one prints nice clear copies. At first I was not able to receive Faxes with this machine, but the telephone company installed a clean line with low noise. I guess the machine will not work with any noise on the line. I called the service department two times and they walked me through the trouble shooting as best they could. They did not know why the machine would not receive faxes on the dedicated fax line but would receive faxes on the voice telephone line.

THIS FAX/COPIER IS REALLY A PIECE OF JUNK! I have only had it two months and it won't copy or receive information from my computer. I tried to obtain information from Brother internet, but nothing works. The printer continually send the message "telephone", instead of printing. IT IS WORTHLESS!

Great fax machine! Our office sends & receives ALOT of faxes each day and it doesn't a great job of keeping up. Our office has 2 of these machines due to being spread out and on multiple floors. The only negative thing about this machine is that it goes through ALOT of toner even with the save toner option is selected. I have not heard a complaint about so far. Would buy another one though!

Bought this machine because my HP fax broke down after 2 years! I am tired of having to look for a new machine every 1 to 2 years. So I did my research and found this Nice brother laser fax. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. This is a Great machine. The copies come out like they were originals and the machine is so quiet, we are never disturbed by the sound when we have a bulk of faxes to send or receive. Really an amazing machine and very reasonably priced. It was an easy set up, and the quality seems very good. If it can continue to perform at this level, I'm a happy camper.

I have used this product with good results. I do wish the unit had an instant sent confirmation, when as fax is sent, instead of having to wait until the next date for an update. I had an HP fax machine that offered a sent confirmation when the fax was sent and then an event log print out monthly. I liked that feature.