Prior Brother Intellifax machine no longer willing to print. Had to replace it. This one prints nice clear copies. At first I was not able to receive Faxes with this machine, but the telephone company installed a clean line with low noise. I guess the machine will not work with any noise on the line. I called the service department two times and they walked me through the trouble shooting as best they could. They did not know why the machine would not receive faxes on the dedicated fax line but would receive faxes on the voice telephone line.

This machine can't be used with an answering machine without paying the phone company every month for a second number on your line, unless you want to use the manual setting and therefore can't receive a fax unless you are there. Unbelievable poor design. Machine seems to work fine. Very bad deal!

I have had my 2840 for 5 months and have 19,000 faxes already. It is very fast-It has a large memory and processes used paper very well. My last brother fax got 180,000 faxes before it died. I hope this one is just as reliable. Sa far it seems to be!!

The 2840 was easy to set up, receives & sends faxes quickly however this is not like the old Brother fax machines that would retain memory and print incomplete faxes if the source was disconnected and reconnected. This machine is better purposed for outgoing faxes and I would not recommend using as sole source for incoming faxes.

Fairly easy setup. Nice size footprint. Initial toner life is somewhat abbreviated but regular, full size replacement toner seems to be available at numerous retail outlets and often at discount prices. Bit pricy to get decent length (6ft) USB cord (not included) to link Fax to Desktop. However, once installed, Fax works great as printer with good quality output. Only difficult time was downloading updated printer driver from Brother site.

I was a little hesitant to purchase this product. I never would have thought that Brother made a fax machine. It works wonderful. I need to set up the dialing procedure yet. My husband thinks it should say something more once the fax has been sent.. I do wish it was a little more compact.

I purchased this fax about 6 months ago to replace a HP inkjet that had been recalled. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. So far, I haven't had a single problem. It hasn't even jammed once. I am very pleased with this product, and it only makes it better that HP payed for it!

LCD window on this newer model fax machine is extremely difficult to read, even after making contrast adjustments. The LCD window on our 16-year-old Brothers fax machine was excellent and I fully expected a new machine model would be better, not worse. Otherwise, printing quality is very good. We use this on a dedicated fax line just for sending/receiving faxes as we have several other printers connected to our computers for printing and copying. As a stand-alone fax machine, it is very good -- except for the poor quality LCD window.

My laptop modem / software stopped working correctly. I had a few hundred pages to fax. I went to the store and purchased the Brother IntelliFax-2840. I searched online first before going to the store, to check out the features and reviews. I have since faxed all of the documents and then some. People are complaining that the USB cable is not included. How many printers / fax machines have ever included the cable? Try almost none. People read the specifications, the descriptions, what is included and the reviews. The memory is huge, holding up to 400 pages in memory. The fax can load an almost unlimited amount of pages, if you add a few on top as it is scanning the document(s) into the machine for faxing or copying. The specifications list 20 if stacked evenly or 30 if angled. This fax is mainly for personal or small business use. This fax is perfect for my uses.

Nice item, free delivery, fair price