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Customer reviews for Brother IntelliFAX 2840 Laser Fax Machine for
Brother IntelliFAX 2840 Laser Fax Machine
4.3 out of 5 stars
stars
231 ratings219 reviews
  1. 5 stars61% (142)
  2. 4 stars21% (48)
  3. 3 stars7% (16)
  4. 2 stars4% (9)
  5. 1 star7% (16)
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Showing 41-50 of 219 reviews
Sep 8, 2014
Reviewer name: JimFire
5 out of 5 stars
5 out of 5 stars review

Simple and effective!

This Fax machine is excellent value for money, simple to set up and use and it also looks good. I have purchased six so far as replacements for 2920 units, of which I bought 28, and will continue to use Brother fax machines as long as we have a need for faxing.

Review from brother.co.uk
Helpful?7CVS93KSCAMF13585869869
Dec 8, 2020
Reviewer name: Neatnik53
5 out of 5 stars
5 out of 5 stars review

Great Product

I purchased this for my husband, whose ancient Brother FAX finally gave out. This one exceeded our expectations, from ease of setting it up (I'm 84 and no tekkie) to how user friendly and high quality its features are. Husband still in business, and during this pandemic, it has gotten lots of use. Thank you, Brother.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Mar 7, 2016
Reviewer name: deb21
1 out of 5 stars
1 out of 5 stars review

Poor Customer Service

We purchased this fax machine in October 2015. For several months we have had problems with only getting partial lines on faxes. We have spoken twice with Brother only to be told it is our line. We have VOIP. It is not our line. We hooked another fax machine up and have had no issue. Each line we've connected this particular fax machine to, we continue to have the same issue. It is a machine issue, not a line issue; however, the reps from Brother refuse to believe this and try to help with correction of the problem. For this reason I will no longer buy Brother products.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Mar 16, 2015
Reviewer name: OSUM
5 out of 5 stars
5 out of 5 stars review

Overall nice fax / printer.

Fairly easy setup. Nice size footprint. Initial toner life is somewhat abbreviated but regular, full size replacement toner seems to be available at numerous retail outlets and often at discount prices. Bit pricy to get decent length (6ft) USB cord (not included) to link Fax to Desktop. However, once installed, Fax works great as printer with good quality output. Only difficult time was downloading updated printer driver from Brother site.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Jan 18, 2014
Reviewer name: Billing
5 out of 5 stars
5 out of 5 stars review

Amazing Machine

Bought this machine because my Brother fax finally broke down after more than 20 years! This is a great machine. The copies come out like they were originals and the machine is so quiet, we are never disturbed by the sound when we have a bulk of faxes to send or receive. Really an amazing machine and very reasonably priced. Love it.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Mar 24, 2016
Reviewer name: Booklady3
3 out of 5 stars
3 out of 5 stars review

Soso

Enjoy the 2840, except for 4problems. Find it difficult to scan item and email it. Previous Brother printer, just had to place paper, press scan, and immediately item appeared on computer screen. No flat screen to put paper on to fax, scan... Machine says toner needed when there is still sufficient toner. Difficult to awaken printer from sleep or deep sleep. Other than these 4 problems, machine fairly easy to use

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
May 7, 2013
Reviewer name: sebtru
1 out of 5 stars
1 out of 5 stars review

questionable quality/serice

machine received in good order and put into service on 4/29/13, worked fine for two days. It stopped picking paper out of tray and displayed "no paper" message, tried more/less paper, shuffled paper, cleaned rollers, etc. to no avail. Called service and helpful operator had me adjust paper guides, machine successfully made to copies while still speaking with service. Hung up and returned machine to service ... same problem again..retried all as before. Now it works sometimes and sometimes it doesn't. I use fax extensively in my business, sending and receiving contracts, quotes, etc. and cannot have a machine that only works sometimes. I have 2 other brother fax machines and a brother printer that I'm quite happy with, but something needs to be done about this machine ASAP Sent another email 3 days later, received response to call service again and wait on line to go through the same procedure again. I have now owned this questionable product for ten days and got two days of use. Service seems to be non-existent. I would advise any potential purchaser to carefully consider my experience before ordering this product.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Jun 30, 2014
Reviewer name: Mylittlehelper
5 out of 5 stars
5 out of 5 stars review

Dependable

Before purchasing this product I reviewed it so many times on U tube ,but when I bought it I was thinking it might be too big for my office I was so wrong it really surprise me it is such beautiful piece of equipment that I would recommend to any one,also the2840 is so dependable I could have my faxes out to my clients in no time.the price I paid was very reasonable I didn't hesitate to buy it good work by the people who design this product.thank you so much for making my life easer.god bless.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Dec 2, 2017
Reviewer name: TLynnC
5 out of 5 stars
5 out of 5 stars review

A1 Fax and Printer

I have 5 small businesses and needed a fax and printer. I kept running down to the corner to run faxes when needed and the color printer I had was always running out of ink, so I was having to buy a lot of ink and I had no need for color. This printer, copier and fax was perfect for me. I've had it now for 2 months and it works great for my needs, it powers right up and provides me with the needed copies and faxes. Easy to set up and use.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Jan 28, 2013
Reviewer name: Arwin58
5 out of 5 stars
5 out of 5 stars review

Exactly what we needed

Great product: scans VERY fast even in Superfine mode, sends out quality faxes (so we've been told), very quiet, lots of good options. You won't be disappointed. This is actually our second Brother fax. Had to finally replacing the older model after MANY years of faithful service.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869