Product is good nice and compact and easy to set up. Unlike some other faxes these days the instructions you get with it are quite detailed (you also get a full instruction manual on a disc). However when we tried a test to see if it was working we got one of the other organisations within our building to send us a fax. They used a fax facility through a photocopier but for some reason could not make a connection with our machine. However if you phoned our fax number you heard it ringing and you got the fax tone when it answered. We then got our HO to send us a fax and it worked ok and we have received other faxes as well. Still don't know what the original problem was. Toner cartridges are also a lot cheaper than the ones for our previous fax machine as well.

Great product: scans VERY fast even in Superfine mode, sends out quality faxes (so we've been told), very quiet, lots of good options. You won't be disappointed. This is actually our second Brother fax. Had to finally replacing the older model after MANY years of faithful service.

machine received in good order and put into service on 4/29/13, worked fine for two days. It stopped picking paper out of tray and displayed "no paper" message, tried more/less paper, shuffled paper, cleaned rollers, etc. to no avail. Called service and helpful operator had me adjust paper guides, machine successfully made to copies while still speaking with service. Hung up and returned machine to service ... same problem again..retried all as before. Now it works sometimes and sometimes it doesn't. I use fax extensively in my business, sending and receiving contracts, quotes, etc. and cannot have a machine that only works sometimes. I have 2 other brother fax machines and a brother printer that I'm quite happy with, but something needs to be done about this machine ASAP Sent another email 3 days later, received response to call service again and wait on line to go through the same procedure again. I have now owned this questionable product for ten days and got two days of use. Service seems to be non-existent. I would advise any potential purchaser to carefully consider my experience before ordering this product.

I like this fax, but miss 2 features that were on a previous Brother Intellifax 1270e that I had for many years: 1) I could continue to load pages into the feeder, so I could fax more than 30 pages allowed on the 2840. 2) On the 1270e I could print a confirmation of the fax after I sent it. On the 2840, it has to be programmed prior to sending and deprogrammed if no longer needed.

We use this mainly as a printer. The unit works well, BUT there is a nightmare problem when the toner or the drum needs changing. You are treated almost as criminal for trying to change your toner (THEY want to prevent you from using some of the cheaper alternate products out there). So, changing the toner or the drum is the opposite of simple and easy.

Grate all in one the fax works grate and its a grate copier and scanner as well. MY old one died after 12 years of service and i got this as a replacement and i love it. Good basic all in one laser printer scanner copier and full featured fax machine

Just upgraded to the Brother FAX-2840 from our old machine and the difference is incredible. It is much faster and have had no problems with paper jams, which were the bane of our life on the old machine. The print quality is excellent. Also, the instructions for setting up the machine were clear and easy to follow. It just took minutes to have it up and running. Very impressed and happy so far,

We purchased the Brother IntelliFax-2840 a few months ago. Although we aren't HEAVY users of the fax machine, we DO rely on it for many specific needs. We replaced our PanaFax UF-585 with this model after doing some extensive research on the internet of various fax machine models, which there are NOT a lot of out there these days. The clarity of the print-outs and the speed of sending and receiving is WONDERFUL! I wish the display window was a bit larger or maybe tilted up more for easier viewing, but it works. Supplies (toner) are very reasonable, as well. Only time will tell if we will CONTINUE to love it, but we sure do right now! :)

I have 5 small businesses and needed a fax and printer. I kept running down to the corner to run faxes when needed and the color printer I had was always running out of ink, so I was having to buy a lot of ink and I had no need for color. This printer, copier and fax was perfect for me. I've had it now for 2 months and it works great for my needs, it powers right up and provides me with the needed copies and faxes. Easy to set up and use.

Before purchasing this product I reviewed it so many times on U tube ,but when I bought it I was thinking it might be too big for my office I was so wrong it really surprise me it is such beautiful piece of equipment that I would recommend to any one,also the2840 is so dependable I could have my faxes out to my clients in no time.the price I paid was very reasonable I didn't hesitate to buy it good work by the people who design this product.thank you so much for making my life easer.god bless.