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Customer reviews for Brother IntelliFAX 2840 Laser Fax Machine for
Brother IntelliFAX 2840 Laser Fax Machine
4.3 out of 5 stars
stars231 ratings219 reviews
  1. 5 stars61% (142)
  2. 4 stars21% (48)
  3. 3 stars7% (16)
  4. 2 stars4% (9)
  5. 1 star7% (16)
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Showing 31-40 of 219 reviews
Jul 11, 2014
SmallBizGuru
4 out of 5 stars review

Nice machine

I don't normally write reviews but I felt the need to here because of the reviewer who gave one star saying "This machine needs to have a CD TO LOAD FOR PRINTER...". This machine is not a printer. It is a fax machine and copier and serves both functions very well. Faxing is noticeably faster than it was with our previous machine. Copy quality is excellent. Toner price is reasonable. I give it 4 stars only because access to stored fax numbers should be more intuitive but once figured out it is easy enough to use.

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Jan 24, 2013
PAlabManufacturer
2 out of 5 stars review

Fast but no memory

The 2840 was easy to set up, receives & sends faxes quickly however this is not like the old Brother fax machines that would retain memory and print incomplete faxes if the source was disconnected and reconnected. This machine is better purposed for outgoing faxes and I would not recommend using as sole source for incoming faxes.

Review from brother-usa.com
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Apr 22, 2015
governor
5 out of 5 stars review

A Real Fax machine !!!!

Had an old thermal piece of junk that always jammed was slow and used that primitive thermal roll. What a difference. The 2840 is fast sending receiving and printing out reports. See, no jams using recommended page. Did get off track setting up. I needed to use an external voice mail machine but used the wrong option. I needed brother to say "do you use voice FROM THE PHONE COMPANY not just voice mail. Once i got that straight it was a cinch. Brother is very thorough in their instructions and there is a lot of them and they should be read. Especially the setup instructions and checking each menu setting. Nice job Fax Machine support team.

Review from brother-usa.com
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Jul 18, 2017
DeeDee68
2 out of 5 stars review

Addessing envelopes

Purchased this particular one because the box said it did envelopes and labels, BUT it's not convenient or easy to do. To feed envelopes, you have to access the back of the machine and change some pieces....not at all convenient. To do labels, it tells you to NOT do just single labels or feed through a sheet of only partial labels. Whenever the power goes out, it reverts to landscape printing and have to reset it to portrait and I can't figure out any way to have it default to my choice of portrait printing.

Review from brother-usa.com
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Jun 30, 2014
Mylittlehelper
5 out of 5 stars review

Dependable

Before purchasing this product I reviewed it so many times on U tube ,but when I bought it I was thinking it might be too big for my office I was so wrong it really surprise me it is such beautiful piece of equipment that I would recommend to any one,also the2840 is so dependable I could have my faxes out to my clients in no time.the price I paid was very reasonable I didn't hesitate to buy it good work by the people who design this product.thank you so much for making my life easer.god bless.

Review from brother-usa.com
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Oct 1, 2013
Stir
4 out of 5 stars review

100,000 or bust

I have had my 2840 for 5 months and have 19,000 faxes already. It is very fast-It has a large memory and processes used paper very well. My last brother fax got 180,000 faxes before it died. I hope this one is just as reliable. Sa far it seems to be!!

Review from brother-usa.com
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Jan 3, 2017
corney
4 out of 5 stars review

fast and quiet

I was a little hesitant to purchase this product. I never would have thought that Brother made a fax machine. It works wonderful. I need to set up the dialing procedure yet. My husband thinks it should say something more once the fax has been sent.. I do wish it was a little more compact.

Review from brother-usa.com
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May 8, 2014
DanMarino1
4 out of 5 stars review

Very Satisfied

I have used this product with good results. I do wish the unit had an instant sent confirmation, when as fax is sent, instead of having to wait until the next date for an update. I had an HP fax machine that offered a sent confirmation when the fax was sent and then an event log print out monthly. I liked that feature.

Review from brother-usa.com
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Apr 28, 2014
SusanAnnS
5 out of 5 stars review

I'm a happy camper.

Bought this machine because my HP fax broke down after 2 years! I am tired of having to look for a new machine every 1 to 2 years. So I did my research and found this Nice brother laser fax. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. This is a Great machine. The copies come out like they were originals and the machine is so quiet, we are never disturbed by the sound when we have a bulk of faxes to send or receive. Really an amazing machine and very reasonably priced. It was an easy set up, and the quality seems very good. If it can continue to perform at this level, I'm a happy camper.

Review from brother-usa.com
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May 7, 2019
LHbp
4 out of 5 stars review

Easy to install, works well

We purchased this fax machine in late January 2019 when our original fax machine needed to be replaced. It was easy to install, and has worked well for us. We rely primarily on email, but some documentation has to be sent and received via fax. Two caveats: 1) It's noisy when it dials out (the screechy modem connection sound I hadn't heard in years) and that's annoying to some people who have nearby offices. 2) The location and angle of the screen is a bit awkward - you can't glance at it and see what it says, you have to bend over the top surface a bit to read the screen. If they redesign the machine I'd suggest either a different angle for the top surface or putting the screen at the bottom of the top surface, above the manual feed tray. I think the first suggestion is the better one.

Review from brother-usa.com
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