Bought this machine because my HP fax broke down after 2 years! I am tired of having to look for a new machine every 1 to 2 years. So I did my research and found this Nice brother laser fax. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. This is a Great machine. The copies come out like they were originals and the machine is so quiet, we are never disturbed by the sound when we have a bulk of faxes to send or receive. Really an amazing machine and very reasonably priced. It was an easy set up, and the quality seems very good. If it can continue to perform at this level, I'm a happy camper.

The 2840 was easy to set up, receives & sends faxes quickly however this is not like the old Brother fax machines that would retain memory and print incomplete faxes if the source was disconnected and reconnected. This machine is better purposed for outgoing faxes and I would not recommend using as sole source for incoming faxes.

machine received in good order and put into service on 4/29/13, worked fine for two days. It stopped picking paper out of tray and displayed "no paper" message, tried more/less paper, shuffled paper, cleaned rollers, etc. to no avail. Called service and helpful operator had me adjust paper guides, machine successfully made to copies while still speaking with service. Hung up and returned machine to service ... same problem again..retried all as before. Now it works sometimes and sometimes it doesn't. I use fax extensively in my business, sending and receiving contracts, quotes, etc. and cannot have a machine that only works sometimes. I have 2 other brother fax machines and a brother printer that I'm quite happy with, but something needs to be done about this machine ASAP Sent another email 3 days later, received response to call service again and wait on line to go through the same procedure again. I have now owned this questionable product for ten days and got two days of use. Service seems to be non-existent. I would advise any potential purchaser to carefully consider my experience before ordering this product.

I purchased this fax about 6 months ago to replace a HP inkjet that had been recalled. I wanted a no-frills laser fax machine so that I didn't have to deal with the hassle of ink cartridges anymore, and this fit the bill perfectly. So far, I haven't had a single problem. It hasn't even jammed once. I am very pleased with this product, and it only makes it better that HP payed for it!

Grate all in one the fax works grate and its a grate copier and scanner as well. MY old one died after 12 years of service and i got this as a replacement and i love it. Good basic all in one laser printer scanner copier and full featured fax machine

Seriously? I can't get the machine to work. The manual is a major mess. I don't understand half of what it says. I admit I'm not the sharpest guy when it comes to electronics but this is terrible. If you have a hard time understanding set-ups, then you should skip this machine.

I purchased this for my husband, whose ancient Brother FAX finally gave out. This one exceeded our expectations, from ease of setting it up (I'm 84 and no tekkie) to how user friendly and high quality its features are. Husband still in business, and during this pandemic, it has gotten lots of use. Thank you, Brother.

Before purchasing this product I reviewed it so many times on U tube ,but when I bought it I was thinking it might be too big for my office I was so wrong it really surprise me it is such beautiful piece of equipment that I would recommend to any one,also the2840 is so dependable I could have my faxes out to my clients in no time.the price I paid was very reasonable I didn't hesitate to buy it good work by the people who design this product.thank you so much for making my life easer.god bless.

I have used this product with good results. I do wish the unit had an instant sent confirmation, when as fax is sent, instead of having to wait until the next date for an update. I had an HP fax machine that offered a sent confirmation when the fax was sent and then an event log print out monthly. I liked that feature.

This fax gets the job done - but is much larger than our the fax machine we had for 15 years which finally died on us. While the pages go thru quickly the time to actually send it is much longer. Also, it has the same ring tone as our phones so we keep picking up our phone thinking it is ringing - when it is just the fax machine.