Recently our Brother Intellifax 2800 that we purchased in 2003 finally died. In view of the fact it had lasted such a long time, we wanted to stick with another Brother product. The Intellifax 2840 we got has all the features we need and we really appreciate the capacity of the paper drawer! I highly recommend Brother products!

This truly is the best combo machine I have ever purchased. It's fast, easy to set up and very easy to use. Even the guys in the shop can use it without taking up my time. That's a big plus. When I did call in with a question, they were very professional and treated me like I was important. Thank you for making such a great machine.

Purchased this particular one because the box said it did envelopes and labels, BUT it's not convenient or easy to do. To feed envelopes, you have to access the back of the machine and change some pieces....not at all convenient. To do labels, it tells you to NOT do just single labels or feed through a sheet of only partial labels. Whenever the power goes out, it reverts to landscape printing and have to reset it to portrait and I can't figure out any way to have it default to my choice of portrait printing.

I bought this unit after reading an e-mail ad from brother. I have space restrictions and the advertised footprint seemed small. The unit is much larger with the paper attachments out... Setup was fast and easy as advertised. The display window is small and hard to read even with max brightness. Print is crisp and the paper handler works well. The unit is now fully setup and operational. Wish I had known about the 2940 before I purchased this dinosaur...

Great fax machine! Our office sends & receives ALOT of faxes each day and it doesn't a great job of keeping up. Our office has 2 of these machines due to being spread out and on multiple floors. The only negative thing about this machine is that it goes through ALOT of toner even with the save toner option is selected. I have not heard a complaint about so far. Would buy another one though!

Grate all in one the fax works grate and its a grate copier and scanner as well. MY old one died after 12 years of service and i got this as a replacement and i love it. Good basic all in one laser printer scanner copier and full featured fax machine

Even though my paper feed stopped working when I first purchased it, it's still a Great printer. I spoke with Tech support for WAY too long, They sent me a new drawer, that's what I thought it might be, but it wasn't. The automatic paper feed still does not work. I just don't have the three hours it takes to sit on the phone with tech support ...Again...in order to get a refurbished printer to replace this one. Plus, this printer works so good I almost hat to give it up...even without the paper feed working. Thank you Brother...But that's about as straight as I can give it to you.

LCD window on this newer model fax machine is extremely difficult to read, even after making contrast adjustments. The LCD window on our 16-year-old Brothers fax machine was excellent and I fully expected a new machine model would be better, not worse. Otherwise, printing quality is very good. We use this on a dedicated fax line just for sending/receiving faxes as we have several other printers connected to our computers for printing and copying. As a stand-alone fax machine, it is very good -- except for the poor quality LCD window.

Before purchasing this product I reviewed it so many times on U tube ,but when I bought it I was thinking it might be too big for my office I was so wrong it really surprise me it is such beautiful piece of equipment that I would recommend to any one,also the2840 is so dependable I could have my faxes out to my clients in no time.the price I paid was very reasonable I didn't hesitate to buy it good work by the people who design this product.thank you so much for making my life easer.god bless.

This is my second IntelliFax-2840. The first one never gave me a second of trouble but this last one has been nothing BUT! I like this model but I guess I got a lemon. It seems to be resetting itself and you have to know every minute detail of what settings your machine likes with your particular phone line service. It comes with 4 preset rings to receive a fax but mine has to be set on one or it doesn't work. How am I supposed to know that. I've called Brother twice for assistance but they have always told me it was a problem with my line. Wel,l they were wrong both times.