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Customer reviews for Brother IntelliFAX 2840 Laser Fax Machine for
Brother IntelliFAX 2840 Laser Fax Machine
4.3 out of 5 stars
stars
231 ratings219 reviews
  1. 5 stars61% (142)
  2. 4 stars21% (48)
  3. 3 stars7% (16)
  4. 2 stars4% (9)
  5. 1 star7% (16)
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Showing 11-20 of 219 reviews
Oct 17, 2020
Nice
5 out of 5 stars review

Verified Purchase

My Computer is historic and everything now is wireless, this all in one is perfect for my copy, faxing and print.

Review from walmart.com
Helpful?7CVS93KSCAMF13585869869
Apr 27, 2018
GentryPrint2070
5 out of 5 stars review

Verified Purchase

We are very happy with our purchase, there is great value (bang for your buck) with this fax machine

Helpful?7CVS93KSCAMF13585869869
Apr 30, 2014
Evelyn
3 out of 5 stars review

Verified Purchase

Great Printer for Old School Land line

Customer Service was horrible from Brothers. You need a dedicated land-line for the fax to operate properly. I have VOIP which is computer based.

Review from walmart.com
Helpful?7CVS93KSCAMF13585869869
Jan 24, 2013
PAlabManufacturer
2 out of 5 stars review

Fast but no memory

The 2840 was easy to set up, receives & sends faxes quickly however this is not like the old Brother fax machines that would retain memory and print incomplete faxes if the source was disconnected and reconnected. This machine is better purposed for outgoing faxes and I would not recommend using as sole source for incoming faxes.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
May 16, 2022
Septuagenarian
3 out of 5 stars review

Very good as a stand-alone fax machine

LCD window on this newer model fax machine is extremely difficult to read, even after making contrast adjustments. The LCD window on our 16-year-old Brothers fax machine was excellent and I fully expected a new machine model would be better, not worse. Otherwise, printing quality is very good. We use this on a dedicated fax line just for sending/receiving faxes as we have several other printers connected to our computers for printing and copying. As a stand-alone fax machine, it is very good -- except for the poor quality LCD window.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Oct 21, 2013
hummer
5 out of 5 stars review

Best Purchase Ever/IntelliFax-2840

This truly is the best combo machine I have ever purchased. It's fast, easy to set up and very easy to use. Even the guys in the shop can use it without taking up my time. That's a big plus. When I did call in with a question, they were very professional and treated me like I was important. Thank you for making such a great machine.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Jul 7, 2014
John298
5 out of 5 stars review

Excellent Fax Machine

Just upgraded to the Brother FAX-2840 from our old machine and the difference is incredible. It is much faster and have had no problems with paper jams, which were the bane of our life on the old machine. The print quality is excellent. Also, the instructions for setting up the machine were clear and easy to follow. It just took minutes to have it up and running. Very impressed and happy so far,

Review from brother.co.uk
Helpful?7CVS93KSCAMF13585869869
Jul 18, 2017
DeeDee68
2 out of 5 stars review

Addessing envelopes

Purchased this particular one because the box said it did envelopes and labels, BUT it's not convenient or easy to do. To feed envelopes, you have to access the back of the machine and change some pieces....not at all convenient. To do labels, it tells you to NOT do just single labels or feed through a sheet of only partial labels. Whenever the power goes out, it reverts to landscape printing and have to reset it to portrait and I can't figure out any way to have it default to my choice of portrait printing.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Jun 15, 2016
Houdini
2 out of 5 stars review

IntelliFax 2840

We use this mainly as a printer. The unit works well, BUT there is a nightmare problem when the toner or the drum needs changing. You are treated almost as criminal for trying to change your toner (THEY want to prevent you from using some of the cheaper alternate products out there). So, changing the toner or the drum is the opposite of simple and easy.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869
Aug 14, 2015
Anonymous
4 out of 5 stars review

This is a great printer!

Even though my paper feed stopped working when I first purchased it, it's still a Great printer. I spoke with Tech support for WAY too long, They sent me a new drawer, that's what I thought it might be, but it wasn't. The automatic paper feed still does not work. I just don't have the three hours it takes to sit on the phone with tech support ...Again...in order to get a refurbished printer to replace this one. Plus, this printer works so good I almost hat to give it up...even without the paper feed working. Thank you Brother...But that's about as straight as I can give it to you.

Review from brother-usa.com
Helpful?7CVS93KSCAMF13585869869