Customer Service was horrible from Brothers. You need a dedicated land-line for the fax to operate properly. I have VOIP which is computer based.

My Computer is historic and everything now is wireless, this all in one is perfect for my copy, faxing and print.

We are very happy with our purchase, there is great value (bang for your buck) with this fax machine

Even though my paper feed stopped working when I first purchased it, it's still a Great printer. I spoke with Tech support for WAY too long, They sent me a new drawer, that's what I thought it might be, but it wasn't. The automatic paper feed still does not work. I just don't have the three hours it takes to sit on the phone with tech support ...Again...in order to get a refurbished printer to replace this one. Plus, this printer works so good I almost hat to give it up...even without the paper feed working. Thank you Brother...But that's about as straight as I can give it to you.

it helps me with a lot of stuff I do for my small business it saves me a lot of time,its very efficient when it comes to fax ,copying, printing from the computer and it has a phone too, to me its the best employee at my business and I don't have to pay the machine a salary . Great machine guys, thank you.

Purchased this particular one because the box said it did envelopes and labels, BUT it's not convenient or easy to do. To feed envelopes, you have to access the back of the machine and change some pieces....not at all convenient. To do labels, it tells you to NOT do just single labels or feed through a sheet of only partial labels. Whenever the power goes out, it reverts to landscape printing and have to reset it to portrait and I can't figure out any way to have it default to my choice of portrait printing.

THIS FAX/COPIER IS REALLY A PIECE OF JUNK! I have only had it two months and it won't copy or receive information from my computer. I tried to obtain information from Brother internet, but nothing works. The printer continually send the message "telephone", instead of printing. IT IS WORTHLESS!

Fairly easy setup. Nice size footprint. Initial toner life is somewhat abbreviated but regular, full size replacement toner seems to be available at numerous retail outlets and often at discount prices. Bit pricy to get decent length (6ft) USB cord (not included) to link Fax to Desktop. However, once installed, Fax works great as printer with good quality output. Only difficult time was downloading updated printer driver from Brother site.

The previous Brother fax had given 10 years of faithful service and we needed a fax that would be able to take up the challenge. I bought off the Brother Canada site for peace of mind. I made the order and received the fax machine within four days and it has preformed flawlessly. I highly recommend this product and the quick service I received.

I have had my 2840 for 5 months and have 19,000 faxes already. It is very fast-It has a large memory and processes used paper very well. My last brother fax got 180,000 faxes before it died. I hope this one is just as reliable. Sa far it seems to be!!