If you suffer from any type of spine disorder this mattress may not be for you. I have upper and lower back problems and while it felt good on the lower back, my neck gave me fits with this mattress. You truly have to like a soft mattress that sucks your body in to one place. I love the fact that Sam's will let you return a mattress with no hassle at all! I will continue to buy from them.

(only negative here but put it up front: There is NO "White Glove" delivery service available on Memory Foam Mattresses, even though it said so on my receipt. YOU will be responsible for the removal and disposal of your old mattress! It is delivered by FEDEX) OK this is long... But, I will start by saying "BUY THIS ONE... YOU WILL NOT BE DISAPPOINTED!!! My Story: I have been shopping for a Memory Foam Mattress for many months. Last year, from the other Club, I purchased my Mom a Queen Memory Foam Mattress, ($600) to replace her Sterns & Fosters $2,500 Pillow Top mattress that was about 9 years old, but was causing her terrible pressure point pains. I had spent hours reading reviews and chose the one from the other club because she likes Medium Firm and what I purchased for her stated that was a "Medium-Firm" She always said she was "happy with it". This past month (June/July 2017) I began researching to purchase a new Mattress for myself. I was discussing it with my Mom, that I was going to purchase a new Mattress. My Serta $1,200 Pillow Top was really getting "saggy" and uncomfortable, the pillow top was lumpy and you could feel the springs in certain places. It was really causing me distress, to the point where my Chiropractor told me, "You need to get a new mattress, I think that's what is causing all of your neck pain". So, Mom and I were discussing this and she said "Well do NOT buy the one you got me" ... I was shocked... she said that although the joint and pressure pain was gone, she felt it was way too firm. So, I asked if one day I could take a nap in the afternoon and try it out! OMG ... it was almost like sleeping on the floor, it was so firm. (I felt bad she never told me, I would have returned it within the first 90 days) So I went back and re-read the reviews and in the recent year all the complaints were that her mattress I chose at the other club was too firm. So I chose this mattress... OMG... it is PERFECT. I would call this Medium-Firm support. Just enough softness to be very comfortable, but firm enough to feel very supported. I am a man 5'11" tall and weigh 185lbs. and after just two nights of sleep on this mattress, my neck, knee and hip pain have been greatly reduced WITHOUT a trip to my chiropractor! I HIGHLY RECOMMEND THIS MATTRESS!!! There was NO detectable odors when I opened it up. Very Easy to Un-Box and set up. Though with two people it is easier.

We've had our mattress for 3 months and it's been the best 3 months sleep that we've ever had! After looking for several months at the more expensive brands, I was a little skeptical since this mattress was so inexpensive. I liked the fact that the item could be returned if I wasn't satisfied, so we gave it a try. The feel is hard to explain, its firm but like sleeping on a cloud. I wake up in the morning looking forward to going to bed! Love, love, love this mattress!

Ordered this based on reviews only....was pleasantly surprised. Awesome mattress so far. I've had it 3 weeks now. I wasn't sure how it would be because it came shipped like a sleeping bag, but once I got it out of the packaging and let it "breathe" then it came to life. Smell isn't bad, first few days just leave it lay there and air out and it's fine. I'd definitely recommend this mattress.

I have never slept through the night because of hip and back pain due to the beds I slept on. Before this purchase I have been sleeping on a bed that I had spent close to $2000 on and had to flip and turn the bed every week before my back and hip would begin to hurt again. The Night Therapy bed is soft yet supportive and I have been sleeping through the night for the first time in 20 years. I can't sleep when I am hot and was worried about the possibility of the memory foam being to warm for me to sleep. I was pleasantly surprised that the temperature was perfect for me because of the cooling gel. I love the fact that there are no springs as well because I have felt many times my discomfort was due to the beds springs. I can recommend this bed if you have trouble with hip or back pain. I hope you find the bed that is right for you.

Bed arrived in large box that barely fit thru the doorway. Thankfully we laid it next to the bedframe to open because the mattress has no upholstered handles and is very difficult to move once out of the wrapping. Slept on it that night and awoke with backaches next morning due to the firmness of this mattress. Each night thereafter got better, and now two weeks later we are very satisfied and are sleeping much better than with our old mattress. Never noticed any odor that some refer to. Only disappointment is that the fabric cover is not very attractive with the blue contrasting stripe around the sides. Would've gladly paid more for upholstery upgrade (esp. if with handles!). And could have rated mattress 5 star.

I love this mattress. I had really planned on buying another gel mattress which was going to cost triple the price of this one, but when I started to research I found this one and decided to give it a try. I'm so glad I did. From the moment you lay down it feels wonderful. I've had back surgery, and it's really hard to find a mattress that when you wake up that you can get up and not be sore, and stiff, but with this mattress I've not had that problem. I would recommend this to anyone who's had to deal with back issue's like me.

I have neck problems due to a rear end automobile accident. On my old bed I was waking up in pain at least twice a night. I decided maybe a new bed would help - and did it ever! I went from sleeping 2 - 4 hours per night to sleeping 7-8 hours. I've not awakened in pain since I have been sleeping on this bed. It's perfect. Money well spent.

It's only been a few days, but both my wife and I have experienced fewer morning body aches than with our previous spring mattress. I was hoping for something with more support and so far, this has been exactly what I was looking for. Like others, I would rate it as moderately firm, but with plenty of "plushness" in the top inch or two to provide that satisfying "ahhhhhh" feeling when you first lie down. I am very satisfied with the purchase thus far and just hope it will last beyond a few short years before we feel any sagging or body cavity marks.

My husband and I bought this bed approximately 15 days ago....REALLY wish we had purchased it sooner. Bed came early was very easy to unpack and place on our frame. It is a little unwieldy for a couple that is 60+ but we managed. WE LOVE IT. I would definitely recommend this bed to anyone accustomed to a foam mattress. We slept on a foam mattress for 20+ years then bought a traditional mattress, big mistake, we both got back aches. We only had the traditional mattress for a couple of years but that was more than enough! We are very happy we purchased this mattress and would recommend this product highly!!