Medium firm

This 13" Night Therapy Elite Gel Memory Foam - King size mattress is new to us, but we are impressed after a couple of night's rest. It is soft, but with firm support. Something that we could not seem to find in an innerspring type "conventional" mattress. And yes, we haven't slept enough nights on it to give a really solid review. However, this one has a ton of good reviews not only from Sam's Club but other places as well. I think we've got a winner here, and at a much lower price than you can pay for similarly constructed bedding elsewhere. We have not noticed any issues with any "odd smells" in the first few days either. Some reviewers expressed moderate complaints with that, but said that it did go away within short period of time. We just haven't had any problem with that. If you're searching for a memory foam type mattress and don't want to spend a sheer fortune, this one is probably what you're looking for. BTW, I had lower back surgery a little over six years ago, and my wife has complained with hip discomfort on almost every mattress we've had over the past decade. We're both sleeping well now!

My husband wasn't sure if this was the mattress for us but he let me purchase it anyway. We did let it air out for 48hrs like it suggested. After the first night sleep he woke up the next morning and said he had a great night sleep. His back wasn't hurting. We have had it for 2weeks now and just love it. My husband broke his callor bone in Jan. and was not able to sleep on his side, now he can.

We purchased this bed April 2019 and started sleeping on it after we moved in May 2019. The mattress is very soft but was fine because we do not like super firm mattresses. The first 4-5 months it slept great, however now that we are at the 8 month mark it sleeps horrible. My partner and I toss and turn all night as the mattress has started sagging terribly to the point when you get up there is a deep indentation/imprint from where the body was lying. It is sagging at least 6-7 inches in areas where the bed should be supporting your back/spine. We have had to put a topper on top of the mattress to try to offset the sagging and we are still experiencing back pain from this poor quality mattress. I guess you pay for what you get. When I originally decided to purchase this item, I went off a lot of favorable reviews however I'm guessing those reviews were written with the first few months of purchase. I doubt anyone will be raving about this mattress after sleeping on it for one year. At this price point you definitely shouldn't need a replacement within the first year but at this point I'm getting ready to initiate a warranty claim to see if I can get a refund or a replacement. Buyer beware purchase at your own risk.

I bought this mattress 2 years ago and it was great for first year and a half. However it started breaking down and becoming uneven to the point that I hardly get any sleep on the mattress. It has sunk in and does not support my back. Sam's does have a great return policy and I am returning it. I have tried other cheaper ($400-700 range)memory foam mattresses from Sam's as well and my advice is that they are great for guest bedrooms where they won't be frequently used but for everyday use I would go for a more quality product.

We are very pleased with our night therapy mattress so far. It was delivered earlier than scheduled and came thru in excellent condition. It has only been a week since we received it but it is a very comfortable mattress and is comfortable and supportive. Sam's club is the best. Charlie DiLisio

With great intrepidation and after lots of research I ordered this mattress. It arrived quickly. My husband let it air out a couple of days before putting it in our bedroom. From the first night we both slept very well. It isn't too warm, supports our backs yet molds to our body shape. Easy to move around on and you don't disturb your partner. I recommend it with no hesitation.

Great mattress. I am a touchy back pain person who sleeps on side. This mattress eliminated the back pain and it is really very comfortable. It is not hard and not too soft. I would put it in the middle or maybe a little on the soft end with adequate underlying support. My wife loves the mattress just for comfort as she does not have back problems. Again great, and Sams customer service great also as Fed Ex kinda lost this shipment but later found it-Sams very helpful.

Fantastic

The bed has gotten better each night. The first few nights it was hard and difficult to get comfortable. That has changed and now I really like it. I guess it needed broken in. The delivery was horrible though. The bed showed up in a torn box and left out in the rain. Lucky for them it was wrapped in thick plastic. Not sure if FedEx or Sam's is to blame but I was really upset to see my new bed delivered in that condition.