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Customer reviews for Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress
4.4 out of 5 stars
stars549 ratings494 reviews
  1. 5 stars68% (374)
  2. 4 stars18% (98)
  3. 3 stars5% (25)
  4. 2 stars4% (20)
  5. 1 star6% (32)

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Showing 211-220 of 494 reviews
Jul 24, 2012
MrsPicky
5 out of 5 stars review

Love My Bed

With great intrepidation and after lots of research I ordered this mattress. It arrived quickly. My husband let it air out a couple of days before putting it in our bedroom. From the first night we both slept very well. It isn't too warm, supports our backs yet molds to our body shape. Easy to move around on and you don't disturb your partner. I recommend it with no hesitation.

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Jan 5, 2014
cuby2323
4 out of 5 stars review

Go for it!

We were nervous about ordering a bed we had never gotten to see or lay on. I heard about this line via an impartial site sleep like the dead and started reading hundreds of reviews. We decided that with Sam's return policy and the overall positive feedback from others we couldn't go wrong, especially in the price department. We have now had the bed over 2 months and love it. We have been completely satisfied and already ordered another!

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Jan 5, 2020
Anitra
1 out of 5 stars review

Do not waste your money

We purchased this bed April 2019 and started sleeping on it after we moved in May 2019. The mattress is very soft but was fine because we do not like super firm mattresses. The first 4-5 months it slept great, however now that we are at the 8 month mark it sleeps horrible. My partner and I toss and turn all night as the mattress has started sagging terribly to the point when you get up there is a deep indentation/imprint from where the body was lying. It is sagging at least 6-7 inches in areas where the bed should be supporting your back/spine. We have had to put a topper on top of the mattress to try to offset the sagging and we are still experiencing back pain from this poor quality mattress. I guess you pay for what you get. When I originally decided to purchase this item, I went off a lot of favorable reviews however I'm guessing those reviews were written with the first few months of purchase. I doubt anyone will be raving about this mattress after sleeping on it for one year. At this price point you definitely shouldn't need a replacement within the first year but at this point I'm getting ready to initiate a warranty claim to see if I can get a refund or a replacement. Buyer beware purchase at your own risk.

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reply from Zinus

Hello Anitra, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 5, 2015
Trose315
5 out of 5 stars review

Night Therapy Elite Mattress13" Full

This gel infused memory foam full mattress was purchased for spare room. It is same as in master king suite and is a wonderful product. We will replace mattresses with this product as needed. It is the best mattress we have ever purchased. It is comfortable, has no pressure points and we wake without any stiffness or aches. Since this full mattress is in spare room, we have not slept on it but assume it will be as comfortable as the king version upstairs.

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Jan 14, 2017
rvwr123
2 out of 5 stars review

No support

Main problem is this mattress provides almost no support. I'm a side sleeper and no bed could ever be soft or plush enough for my liking until this one. Since it is memory foam, it doesn't feel "soft" when first laying down then after a few minutes you've sunk almost the whole way to the bottom. It was like sleeping in a hammock. I do not have back problems yet this made my back sorer and sorer every morning for a month. Other problem is no edge support. Unless you're in the exact center you'll feel like you're sliding or rolling off the edge. I'd also sink the whole way to the bottom if I sat on the edge which made the "rolling off the bed" feeling even worse when laying down. Apparently a lot of other people gave this good reviews and if it works for them great. I just can't figure out who it would be good for if it's too soft for someone who likes soft.

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reply from BetterZZZZ

We would like to assist with your order. Generally, the thicker the mattress, the more plush/soft the mattress will be. We recommend purchasing a version that is thinner. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225, for further assistance.

May 17, 2012
NevertoOld
4 out of 5 stars review

Love It!

My husband wasn't sure if this was the mattress for us but he let me purchase it anyway. We did let it air out for 48hrs like it suggested. After the first night sleep he woke up the next morning and said he had a great night sleep. His back wasn't hurting. We have had it for 2weeks now and just love it. My husband broke his callor bone in Jan. and was not able to sleep on his side, now he can.

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Feb 22, 2015
TobyJoe
5 out of 5 stars review

Very GOOD choice!

This 13" Night Therapy Elite Gel Memory Foam - King size mattress is new to us, but we are impressed after a couple of night's rest. It is soft, but with firm support. Something that we could not seem to find in an innerspring type "conventional" mattress. And yes, we haven't slept enough nights on it to give a really solid review. However, this one has a ton of good reviews not only from Sam's Club but other places as well. I think we've got a winner here, and at a much lower price than you can pay for similarly constructed bedding elsewhere. We have not noticed any issues with any "odd smells" in the first few days either. Some reviewers expressed moderate complaints with that, but said that it did go away within short period of time. We just haven't had any problem with that. If you're searching for a memory foam type mattress and don't want to spend a sheer fortune, this one is probably what you're looking for. BTW, I had lower back surgery a little over six years ago, and my wife has complained with hip discomfort on almost every mattress we've had over the past decade. We're both sleeping well now!

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Oct 6, 2022
Viv
5 out of 5 stars review

Verified Purchase

Medium firm and comfortable. Used with 3in topper

Medium firm

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May 25, 2012
sleepnwell
5 out of 5 stars review

great deal

we shopped around a lot but none of the mattresses we tried felt as good as this. I can lie on my sides much longer with greater comfort and my arms don't hurt as much or go to sleep (a long-standing problem). My back also feels better. It seemed like a gamble since we couldn't try it beforehand, but my wife read a blog about memory foam mattresses and the type of construction recommended matched this product. Sweet!

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Dec 29, 2012
Rooskie
5 out of 5 stars review

Great value

So far my wife and I really love this bed, the only night I havn't slept good was the very first night, and I think that was just getting adjusted to it. We both have been waking up more rested and without pains. I wouldn't of believed a $500 mattress would make that much difference. The only downfall is that the bed traps heat. We are just using a sheet and a blanket to keep us comfortable. Would definetly buy again. We had our 3&4 year olds jump on the bed in our sunroom to help air out the smell. I notice the smell every once in a while but its just for a split second and then I don't notice it anymore.

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