We had to return this mattress, it was way TOO SOFT. Just sitting on the side of the mattress you sink almost to the bottom of it. NO support at all. After sleeping on the mattress for 2 months I was waking up with extreme pain in my back, hips, knees and ankles. I felt as if I was 30 yrs older than I am! My husband was having severe back pain also. We exchanged it out for a Serta Firm Mattress and after just one night the back, hip & ankle pains are gone! If soft is what you are looking for this is a great mattress. If you need any kind of support look elsewhere! Mattress was also EXTREMELY HEAVY. Very difficult to move. We didn't experience any problems with smells that other reviewers mentioned.

I have spent thousands, and thousands of dollars on mattresses in the past 15 years, yet, this is the very first time we do not have lower back pain, ever!! Purchasing this $492 mattress is the best purchase we have ever made!!. All I can say is that I can not imagine anyone not LOVING this mattress! I have seen the reviews where folks complain about firmness, and smell. There is a very easy fix for that. When you unpack the mattress, walk all over it for 10 minutes. This will open up all the cells, and release the smell of the latex. We unpacked this mattress, walked all over it for 10 minutes, let it sit overnight, and slept on it the next day. Neither my wife or myself can even detect the smell of latex, and the mattress did open up to it's full 13". The last few days have been the best nights sleep each of us have ever had, for as long as we can remember. No sweating at all, actually may be better than a normal mattress! Don't consider the complaints about being too hot, the gel takes care of that in entirety. But this mattress, you will be very happy!!

My husband and I looked at more expensive memory foam mattresses and finally chose to purchase this one. We are enjoying the mattress. It sleeps well and I really like the fact that I can't tell if my husband gets up from the bed. So far, it seems to be a good value and we are very satisfied.

Have problem with back and neck bought expensive pillow top and could not sleep on it - gave it to family member. Used inexpensive mattress given to us until we purchased this mattress. We both love it - husband could not sleep for more than 5 hours now he has no problem sleeping longer and wakes up with no back pain - same with me. Great mattress.

The product arrived quickly, expanded to full size in seconds and had no smell. It was very comfortable from the first night but not soft enough for the extreme fibro that cripples my wife until we added the 4 inch topper that we also bought from Sams a couple years ago. She now gets the only good sleep that she has had in 7 years.

I also bought this mattress sight unseen. I read the reviews and was still leary of what I might get. I had been looking for a mattress for the past 18 yrs. that would compare to the waterbed I used to have. I had done away with the waterbed, because I was moving a lot and filling it and unfilling it was becoming a hassle. That's when I switched to a regular inner spring mattress. Every mattress that I have purchased, 4 in the past 18 yrs. would develope sags and lumps. I felt as if I was always sleeping down in a hole. My husband and I are not over weight, so it wasn't because of that. The first set cost over $2000, and many others that were name brands and highly priced would have to be trashed after a few years wear. I also have had back pain since I was a teen. Just recently I hurt my back and I have 3 slipped discs. I am taking P.T. and have sciatic pain down my leg. I have to wake up an hour early just to start walking. This mattress is the best purchase ever. I love the material it's made from. Not too soft or too firm. I feel like Goldilocks. My pain is getting much better and I'm sleeping and am much more rested. The only thing I wish was different is that it was a lot thicker. For the style headboard I have I could have used a mattress that was 15" or more to help with the looks of my bed. Other than that I can't complain. If you're tired of shopping around to find one that meets many needs, health issues, different support between you and your spouse, or something great for the value....you have to try this one.

the pictures of the mattress are different from the real one. the mattress I received was only high density foam rubber ..no gel in the product at all. I received no warranty paperwork at all. no tags of any kind on mattress, including the material tag required by law. I could only find out the manufacture after 2 weeks of ownership. the warranty is PRO RATED 10 year for manufacture defect only. If they made it to go bad in three years and it does , you loose 100% of the value. I am truly sorry I bought it. I am now seeking a refund!

We really want to like this mattress. We received it in the beginning of September and we are still sleeping on it. But now, there is a "hump" in the middle, and then it rolls down to where we sleep, to both sides. I will bring it back and we will try another one. Oh well.

My parents bought this mattress for me as an early christmas gift. My mother told me to select any mattress whatsoever. So when I elected the Night Therapy Gel from Sam's Club she was appalled. She told me I could, and should, spend more on my mattress. She thought that the more I spent, the happier I would be. However, I had spent days and days researching prospective mattresses and continually returned to this one. I'm very happy with my selection. It's firm, yet soft. It's very odd. it fits to your form and seems to hold you delicately. Took only minutes to expand to its full 13 inches. Smell was not an issue. Don't spend more than you need to on a mattress.

I took a pole on FB to see if I should go with coil or foam. It was 100% foam. All of the reviews on Sam's Club that I read for this mattress were favorable and I couldn't afford a brand name so we took a chance... Not having felt the mattress before, my husband and I were very nervous... but I was confident that anyone that took the time to write a review, really meant they liked the product... After a week... I am amazed... I LOVE IT! My husband LOVES IT! No getting used to it, comfortable from night 1. I look forward even more to going to bed now. Had a slight odor at first as all foam mattresses do but nothing terrible. I highly recommend this mattress!