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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

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Showing 661-670 of 699 reviews
May 30, 2022
Offalycute
4 out of 5 stars review

Great frig but

[This review was collected as part of a promotion.] I purchased this about a month ago. Beautiful frig, lots of room, very modern looking. But I would have to give the ice maker a 1. Loud and slow to dispense ice.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Mar 11, 2022
Mr3577
5 out of 5 stars review

New refrigerator

[This review was collected as part of a promotion.] We bought this when we replaced all our kitchen appliances. We purchased LG due to the online ratings of this product.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Apr 2, 2022
SCJ461
4 out of 5 stars review

Tons of refrigerator space

[This review was collected as part of a promotion.] We've only had this for a few months, but are really enjoying the amount of space on the refrigerator side. Ice maker takes up a lot of the freezer space, but the craft ice cubes are pretty cool.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Mar 28, 2022
JWH_
4 out of 5 stars review

Great fridge, great price!

[This review was collected as part of a promotion.] So far, so good! Plenty of room & cold! Small scratches when delivered but LG made it right with compensation.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jul 2, 2024
RuthZ
4 out of 5 stars review

Changes should be improvements

Our previous LG refrigerator died so we went shopping for another one. I had specific requirements 1) outside water and ice dispenser, 2) ice maker in the freezer door, 3) lights in front so they aren't blocked by food. Only 2 brands had all these, and the other brand was not recommended by anyone. While I like my LG, the changes they have made from the previous model are mostly negative. Previously I could dispense water or ice by just pushing on the correct lever. Now I have to toggle between crushed ice, cubed ice, and water. This is a royal pain since my husband is constantly using ice, and I almost never use ice. It also doesn't seem to dispense very well. Another change is only 4 shelves instead of the previous 5 in both the freezer and refrigerator, and the ones in the freezer are not adjustable at all. They extended the bottom bin in both the freezer and refrigerator, but that eliminated a door shelf in both. They also moved the controls inside the refrigerator, so now you have to hold the refrigerator door open to make adjustments, and I can't find a way to turn off the alarm that sounds when they think you've held the door open too long. Please!!! If you can't make IMPROVEMENTS, leave things alone!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jan 31, 2022
Tomtomthepipersson
1 out of 5 stars review

Ice maker already faulty 3 months old

Doors uneven never installed level . Ice maker stopped working to no avail .

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LGE Social Media

We hope that you are able to follow up with the installation company to get the unit leveled properly. Were you just never able to get the unit level? We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook or Twitter @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service, replacement or return authorizations. We apologize for any inconvenience this has caused. ^Daphane

May 14, 2022
Yeap
1 out of 5 stars review

Brought this refrigerator in Feb had damage too the doors I'm still waiting for parts

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We hate to hear this and apologize for the delays in receiving the parts. ^Sandy

Dec 30, 2021
Craig56
5 out of 5 stars review

Great product

Got this going on 2 months ago working great. Ice maker is a little loud but works great

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jan 7, 2022
MDinMO
4 out of 5 stars review

Super Looking Fridge

We've had this a little over a month. Great fridge. Lots of capacity and features

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Apr 25, 2022
GinM
1 out of 5 stars review

Terrible refrigerator

3 refrigerators delivered and all were dented. Can't get the plastic taste out of the ice.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^^Sandy