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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
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4.2 out of 5 stars
stars
702 ratings702 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (162)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (50)

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Showing 521-530 of 702 reviews
Feb 1, 2025
Reviewer name: MD88
4 out of 5 stars
4 out of 5 stars review

Dispenser light problem

my issue is with the ice maker dispenser light. It started blinking on and off when dispensing ice. How do i correct the problem.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Team

Hey there! Thanks for your review and for reaching out. We want to make sure you're having the best experience with your dispenser. Try these steps: First, check that the ice maker is on by holding the Ice On/Off button for three seconds. If this persists, try resetting the ice maker, inspect the water supply line for any blockages, and clean the dispenser if there’s any ice buildup. Lastly, power cycle the fridge by unplugging it for 5 minutes and plugging it back in. If you still need help, reach out to us on social @LGUSSupport, and we’ll gladly assist! ^Anthony

Oct 24, 2024
Reviewer name: Bjane
5 out of 5 stars
5 out of 5 stars review

No handles

[This review was collected as part of a promotion.] So far so good. Just replaced am 8 year old LG that the compressor went out, hope this one works more years.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey Jane. Thanks for your feedback on your new LG fridge! We’re glad to hear it’s off to a great start. With LG’s quality and reliability, we’re confident this fridge will keep things cool for many years!For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David

Sep 3, 2024
Reviewer name: Rama Ji
3 out of 5 stars
3 out of 5 stars review

Bad experience

[This review was collected as part of a promotion.] personally i don't like LG ref because within one year i change 2 times mother board or main board what ever it called and paid lot of money

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hi there Rama! We appreciate your feedback, and we want you to know we're always here for you and your LG fridge. If you ever need a helping hand, let us know on our social pages @LGUSSupport. We'd love to assist! *Jae

Nov 1, 2021
Reviewer name: ECVW 13
5 out of 5 stars
5 out of 5 stars review

Spacious layout!

[This review was collected as part of a promotion.] We haven't had a new fridge in quite a few years, and even though this is only 2 sqft bigger than our older one, the layout is so much more thought out, that we now have so much extra soace

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Nov 15, 2023
Reviewer name: Angry ex customer
1 out of 5 stars
1 out of 5 stars review

Piece of junk!

Refrigerator delivered couple days ago. Leaked all over kitchen for over 6 hours before I discovered dripping downstairs. Cheap plastic connector is just piece of junk. No resolution even after many phone calls and hours of wasted time.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Customer Care

Hello, there. We are truly sorry to hear about the inconvenience you have experienced with your newly delivered LG refrigerator. We understand how frustrating it must have been to discover the leak and the subsequent damage it caused to your kitchen. This is not the experience we want for our customers, and we understand the frustration it has caused. To address this issue promptly, we kindly ask you to send us a private message on Facebook or X at @LGUSSupport with your contact details and product information. Alternatively, you can reach us at 1-800-243-0000.

Aug 30, 2021
Reviewer name: LAUREV
5 out of 5 stars
5 out of 5 stars review

Sleek design

[This review was collected as part of a promotion.] I bought this about a month ago and really like it. It has a sleek design. The front is easy to clean- no handles that get in the way. The inside is large and spacious.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Aug 25, 2021
Reviewer name: Carmo
4 out of 5 stars
4 out of 5 stars review

Spacious and nice design

[This review was collected as part of a promotion.] I bought this refrigerator almost three weeks ago and so far so good,except that the water tastes like plastic. I disposed off more than 10 gallons of water and nothing changed.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Dec 22, 2021
Reviewer name: Only you
4 out of 5 stars
4 out of 5 stars review

Wonderful sleek design

[This review was collected as part of a promotion.] Deeper then my last fridge but doesn't take more space. The design is beautiful. Water dispenser is easy to use however, the Jury is still out on how well the ice maker holds out.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Aug 27, 2023
Reviewer name: AZ stitcher
4 out of 5 stars
4 out of 5 stars review

Only one complaint

It is overall a great refrigerator. My only complaint is the ice maker. The holding bin is extremely small and takes quite a while to fill. In the hot Arizona summers I am afraid it will not keep up with the ice usage. Also there are times I want to set the freezer below -4 degrees. Not sure how a totally computerized fridge will work in the long run.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Apr 11, 2022
Reviewer name: Kathleen S
2 out of 5 stars
2 out of 5 stars review

Great features

I bought this refrigerator in October, 2021 and it freezes my food. I already have a part on back order and it could take another couple of weeks to get so I am trying to limit the amount of food I buy. I have my grandchildren and trust me it is hard but other than that issue it is a nice appliance.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We sincerely apologize for the delay in repairs and thank you for this feedback.^Sandy