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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

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Showing 511-520 of 699 reviews
Jan 5, 2022
tmilly
2 out of 5 stars review

great look, but not a great performance

[This review was collected as part of a promotion.] Brand new refrigerator that replaced a defective one under warranty and I had to call service before the delivery guys were out of my driveway. My original problem was the ice dispenser button was sticking. With the new one, not only was the water dispenser sticking, but water was shooting out the water lines at the back of this fridge and flooding my floor and then down into my basement. If it worked properly I would love it, but having to take time off work twice now, to fix a defective product in the first place isn't very promising.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 26, 2021
Mel33032
4 out of 5 stars review

Large and sleek!

[This review was collected as part of a promotion.] I bought this about 2 weeks ago and I love it (so far). The fridge has plenty room. I wish there was a smaller drawer for my packs or bacon, cheese, etc. I can fit multiple cartons of juice in the door. Plenty of extra room. But it's nice.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Dec 31, 2024
lobodg
3 out of 5 stars review

Bitter water/ice taste

[This review was collected as part of a promotion.] Purchased LG 27 cu ft. refrigerator, model #LRSXS2706 on May 24, 2022. Ice and water have a bad taste. Replaced factory filter that was only two months old with another factory filter. The water came out cloudy when the water department tech. tested the water coming out of the water dispenser. I replaced the ice maker supply line also; water still cloudy.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey there! You should always have clear and delicious-tasting water from your LG refrigerator, and we'll be ready to look into this further with you. We'd be happy to provide you with this link (https://tinyurl.com/2xwwv4af), which offers additional tips to help with the taste of water and ice from your dispenser, including checking the material of your water line. So we can make sure that you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous services, and we'll be ready to help! *Josh

Mar 31, 2025
Jzar
2 out of 5 stars review

two years old and issues

Had For 2 years , now the ice /water selector switch quits working. If you unplug and reset it will work again for a time then quit working again. Also the door heater seal is extremely hot! You can't even touch the door seal or it will burn your hand /fingers. was told this is normal??? I've never had a refrigerator that has had this issue. You can feel the heat radiating from the partition between the freezer section and fridge.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Thank you for sharing your feedback, we understand how important consistent performance and safety are when it comes to your refrigerator. The ice and water selector behavior you described sounds like something we’d want to take a closer look at. As for the warmth along the door seal, some heat is normal in that area to help prevent moisture buildup, but it should never be uncomfortable to the touch. Be sure to reach us on social media @LGUSSupport so we may gather information and help! ^Jose

Sep 21, 2023
Just234
1 out of 5 stars review

Junk class will break

Bottom glass in freezer and refrigerator will break. Look on youtube there is videos mine also broke

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Customer Care

Hi! We understand how important the bottom freezer shelf is to your refrigerator experience and would like to help! Please reach out to us via DM on Twitter or via PM on Facebook with your phone number and refrigerator information (model and serial number). We look forward to hearing from you and getting this resolved! ^Chris

Feb 1, 2025
MD88
4 out of 5 stars review

Dispenser light problem

my issue is with the ice maker dispenser light. It started blinking on and off when dispensing ice. How do i correct the problem.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Team

Hey there! Thanks for your review and for reaching out. We want to make sure you're having the best experience with your dispenser. Try these steps: First, check that the ice maker is on by holding the Ice On/Off button for three seconds. If this persists, try resetting the ice maker, inspect the water supply line for any blockages, and clean the dispenser if there’s any ice buildup. Lastly, power cycle the fridge by unplugging it for 5 minutes and plugging it back in. If you still need help, reach out to us on social @LGUSSupport, and we’ll gladly assist! ^Anthony

Nov 7, 2021
Midnight01
5 out of 5 stars review

Great Buy

[This review was collected as part of a promotion.] I bought this a month ago and I am very pleased with my purchase. Plenty of room.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Apr 21, 2022
Jacqee
2 out of 5 stars review

The freezer door is defective and being replaced

[This review was collected as part of a promotion.] I have not had the chance to experience what it's like because of a defect on the freezer door .

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We hate to hear this and see you are scheduled for repair. Please reach out back out to our customer service department if you have any other issues or concerns.^Sandy

Sep 3, 2024
Rama Ji
3 out of 5 stars review

Bad experience

[This review was collected as part of a promotion.] personally i don't like LG ref because within one year i change 2 times mother board or main board what ever it called and paid lot of money

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hi there Rama! We appreciate your feedback, and we want you to know we're always here for you and your LG fridge. If you ever need a helping hand, let us know on our social pages @LGUSSupport. We'd love to assist! *Jae

Oct 24, 2024
Bjane
5 out of 5 stars review

No handles

[This review was collected as part of a promotion.] So far so good. Just replaced am 8 year old LG that the compressor went out, hope this one works more years.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey Jane. Thanks for your feedback on your new LG fridge! We’re glad to hear it’s off to a great start. With LG’s quality and reliability, we’re confident this fridge will keep things cool for many years!For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David