Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

Member photos

  • +75 images
Sort by |
Showing 371-380 of 699 reviews
Mar 15, 2025
Anonymous
1 out of 5 stars review

Exploding Bottom Shelve

This fridge has been a nightmare. It dents super easy. More importantly, the protruding bottom shelves is most definitely a design flaw. If anything falls from a shelf, the bottom shelf glass will shattered. This has happened to me twice. My freezer bottom shelf and now the fridge bottom shelf has shattered. Makes no sense to replace the glass, when there are children in the house it will only happened again.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey there. That’s definitely not the experience we want for you. We understand how important durability and safety are, especially with kids in the house. We’d love the opportunity to help—please connect with us by sending a private message on social media @LGUSSupport. We hope you'd give us another chance to make this right. We'll be here ready to help. ^ Diego

Nov 21, 2021
Edosan
5 out of 5 stars review

excellent storage

[This review was collected as part of a promotion.] I bought this refrigerator in October and the performance has been fantastic. The storage capacity is amazing. The platinum color finish of the exterior is extremely stylish. The side by side doors allow for very easy access of any items in the freezer or the refrigerator. We have received many compliments from friends and relatives.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jan 2, 2022
GOATS
2 out of 5 stars review

dislikes

[This review was collected as part of a promotion.] We purchased this refrig as our refrig developed a problem with the compressor, (covered under warranty) but the next week was Thanksgiving and we needed a refrig for that time frame and for always. (took over a week to get the repairable parts after tech troubleshoot other refrig) Anyway, refrig serves the purpose, not totally happy with refrig. BUT 1. door handles are hard to get use to, not outside the door to get hold of; 2. bins in the refrig has NO handles to pull them out, without getting "down on the floor" to pull them from the bottom. This is the same in the refrig and freezer part/compartment; 3. doors don't open wide enough, won't open completely to 90 degrees, allowing shelves to be adjusted; 4. not enough side brackets to adjust shelves the way we want them. you put in 3 or 4 and thats where "we" have to use.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 6, 2022
AuntGege
5 out of 5 stars review

Tons of Freezer Space

[This review was collected as part of a promotion.] I have had this fridge for 2 months and I love it. Absolutely love the ice maker being fully in the door because this allows so much additional room in the freezer. The thing I didn't realize when I picked this out was that it didn't have a deli drawer (which I do miss). But love the deep door bins in the Refrigerator and the glass shelves.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jan 24, 2023
FEDa
1 out of 5 stars review

Terrible. Shuts all functions spontaneously

This is a Terrible refrigerator. Shuts all functions spontaneously. No lights. No cooling. No water. No I've. Not a sound. Have been serviced repeatedly and no resolution. Food getting spoiled and we are at ping pong between LG and the seller but no one has resolved the issues.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Social Media

We’re sorry to hear that you didn’t have a great experience with our service. We would be happy to look further into your concern, if you need further assistance with your LG refrigerator we can proceed to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and send your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^James.

Nov 11, 2021
dabobber
3 out of 5 stars review

Ice / water dispenser is GREAT!

[This review was collected as part of a promotion.] It was a tough year for appliances at our place. first our troublesome 10 year old washer went out again. disgusted with that trusted old brand we went with an LG, and couldn't have been happier. When our 10 year old troublesome old brand fridge went out, we looked to LG again. First off, we couldn't find one to actually look at, so we had to work the internet for info. That said we are not unhappy with the fridge , but there are a few things we wish we'ld known. The dimensions turn out to be off a bit, requiring some cabinet modifications at delivery time. Then because we hadn't actually seen it, we found out after delivery that the shelves were not adjustable. This also ruled out adding another deli drawer. All this said we are pleased with it and would recommend it, but try to physically see it before you buy it.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Nov 19, 2022
DaveMore
4 out of 5 stars review

Verified Purchase

Nice, but

The ice maker would not make ice at first. I had to unplug the fridge for 15 minutes to reset it.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Oct 22, 2022
Lid13
5 out of 5 stars review

Verified Purchase

Great features

We bought this when our old refrigerator went out and we love it.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Feb 18, 2024
Cwatson
5 out of 5 stars review

Verified Purchase

Perfect size!

I bought this fridge and it is large and spacious!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Nov 14, 2022
cold as water
4 out of 5 stars review

Verified Purchase

limited ice supply

the ice maker is the one fault I think LG missed out on. small ice container.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622