Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars
702 ratings702 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (162)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (50)

Member photos

  • +76 images
Sort by |
Showing 361-370 of 702 reviews
Sep 23, 2022
Reviewer name: KrwIN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great use of inside space and good value

[This review was collected as part of a promotion.] Liked the ice maker on door so doesn't utilize freezer shelf space. Only learning curve is there is no outside door handles but adjusting to change.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Dec 13, 2022
Reviewer name: martineg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

This is a really good refrigerator. It is very large and the shelving and ice maker are very efficiently integrated and flexible. It cooled down very quickly once it was plugged in and has been very good so far.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Aug 10, 2026
Reviewer name: JVavl
1 out of 5 stars
1 out of 5 stars review

Don't Buy this Fridge

Just after one year of purchase the water dispenser starting dispensing water without being touched. After four years the refrigerator completely stopped cooling. The lights come on but it doesn't cool.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Sep 5, 2023
Reviewer name: jzeke
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

My experiances with LG appiances so far

Now that I had a repair person came out and fixed refrigerator water and ice dispenser fridge is working fine (they didn't work from start). Shelf for cup should have a recess area with a grate over it to catch any water that might spill out so that it doesn't run down the front and onto the floor like it does.Doors should open wider that they do.Warranty should start from time that appliance is put in use in the case of contractors having persons order appliances at start of work being done for house fires, floods, etc (I now have a 5 month warranty period left on a 5 major appliances that I have just started using because of construction times on repair of house and when they had us buy appliances).

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Customer Care

Thank you for taking the time to write an honest review. Reviews like yours motivate us to keep improving our products and services. We appreciate your support of the LG brand and are committed to delivering the best possible experience to our customers. Please don't hesitate to reach out to us if you have any questions or concerns. Thank you again for your feedback. Best regards, ~Tanisha

Sep 29, 2022
Reviewer name: Lucy in the sky
1 out of 5 stars
1 out of 5 stars review

Life is Good - LG isn't

I bought this refrigerator. One week later the compressor died. Six days later the repairman replaced my compressor. Not a dime of compensation for the lost food. I wouldn't expect a company to replace food if the refrigerator was OLDER - but one week. They clearly sold a defective product and wouldn't stand behind it. Shame on them

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Feb 27, 2022
Reviewer name: errolizer
3 out of 5 stars
3 out of 5 stars review

engeneering mistakes

[This review was collected as part of a promotion.] ice and water dispenser has no place to catch ice chips that spray out while dispensing cubes, interior bins should have some type of handle for opening bins, you have to bend over to open lower bins. Ice cubes are smaller then regular cubes.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

Thank you for providing this feedback. We will pass this along to our product developers for future improvements.^Sandy

Apr 24, 2024
Reviewer name: Jsaenz
3 out of 5 stars
3 out of 5 stars review

Bad experience

I very mad and sad I order online in April 2 one LG refrigerador that was supposed to deliver in April 12 they took my payment immediately from my sams credit card. I ask the day of in my work for wait my refrigerator that supposed to arrive from7 to 7 wait and wait 15 minutes before 7pm call to Sam delivery no explain nothing they call LG with not good news . The problem never got resolved my refrigerator never arrived I call next day to Sam's to cancel the order to got my money back they told me that I had to wait until the refrigerator go bCk to LG have to call and they still no giving me s solutions I made the shopping in Sam's and Sam's is not helping me I want my money back .

Helpful?3GKWF9J9S0FD13585819622
Feb 13, 2024
Reviewer name: JECJr
3 out of 5 stars
3 out of 5 stars review

I wish LG offered support for this product

Bought this a month ago. It gives no access to the ice maker. If ice freezes together, there is not way to break it up. The instruction manual says to dump the first batch of ice, but gives no instruction how that can be done. Of course, you can stand there and empty it by using the dispenser, but if it happens to get stuck, you are out of luck. The manual even says that LG will not provide any type of instructional support.

Helpful?3GKWF9J9S0FD13585819622
Oct 8, 2022
Reviewer name: 1944
1 out of 5 stars
1 out of 5 stars review

Not Enough Ice

After I bought this refrigerator, it was not making hardly enough ice for two people in the household. It would run out of ice before the end of the day. I called LG and they walked me through some adjustments. After a week same problem so they sent someone out to replace the ice maker. Same problem. I guess I have to live with it. If you purchase this refrigerator and live in the south with more than two in the household, better think about buying a bunch if ice trays like we did because you will not have enough ice for ONE DAY.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 13, 2021
Reviewer name: Mr Ivy
4 out of 5 stars
4 out of 5 stars review

Very good refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator in October it was working fine but had some problems only because I need to change my electrical outlet but once I did that The refrigerator runs perfect love the icemaker and the ice selection but I must say if you have a regular outlet for your appliances change it because it needs the ground outlet to run right but overall love the product I have a stove and refrigerator set and both are great

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622