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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

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Showing 361-370 of 699 reviews
Jun 8, 2022
Caregiver021945
5 out of 5 stars review

Verified Purchase

LG 27 CU Refrigerator

[This review was collected as part of a promotion.] Love the large drawers and all the space. Smaller ice cube maker and water filter allowing more space in refrigerator and freezer. Delivery guys on time, took 20 min and showed us operation.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Feb 13, 2024
JECJr
3 out of 5 stars review

I wish LG offered support for this product

Bought this a month ago. It gives no access to the ice maker. If ice freezes together, there is not way to break it up. The instruction manual says to dump the first batch of ice, but gives no instruction how that can be done. Of course, you can stand there and empty it by using the dispenser, but if it happens to get stuck, you are out of luck. The manual even says that LG will not provide any type of instructional support.

Helpful?3GKWF9J9S0FD13585819622
Apr 24, 2024
Jsaenz
3 out of 5 stars review

Bad experience

I very mad and sad I order online in April 2 one LG refrigerador that was supposed to deliver in April 12 they took my payment immediately from my sams credit card. I ask the day of in my work for wait my refrigerator that supposed to arrive from7 to 7 wait and wait 15 minutes before 7pm call to Sam delivery no explain nothing they call LG with not good news . The problem never got resolved my refrigerator never arrived I call next day to Sam's to cancel the order to got my money back they told me that I had to wait until the refrigerator go bCk to LG have to call and they still no giving me s solutions I made the shopping in Sam's and Sam's is not helping me I want my money back .

Helpful?3GKWF9J9S0FD13585819622
Sep 5, 2023
jzeke
3 out of 5 stars review

Verified Purchase

My experiances with LG appiances so far

Now that I had a repair person came out and fixed refrigerator water and ice dispenser fridge is working fine (they didn't work from start). Shelf for cup should have a recess area with a grate over it to catch any water that might spill out so that it doesn't run down the front and onto the floor like it does.Doors should open wider that they do.Warranty should start from time that appliance is put in use in the case of contractors having persons order appliances at start of work being done for house fires, floods, etc (I now have a 5 month warranty period left on a 5 major appliances that I have just started using because of construction times on repair of house and when they had us buy appliances).

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Customer Care

Thank you for taking the time to write an honest review. Reviews like yours motivate us to keep improving our products and services. We appreciate your support of the LG brand and are committed to delivering the best possible experience to our customers. Please don't hesitate to reach out to us if you have any questions or concerns. Thank you again for your feedback. Best regards, ~Tanisha

Sep 29, 2022
Lucy in the sky
1 out of 5 stars review

Life is Good - LG isn't

I bought this refrigerator. One week later the compressor died. Six days later the repairman replaced my compressor. Not a dime of compensation for the lost food. I wouldn't expect a company to replace food if the refrigerator was OLDER - but one week. They clearly sold a defective product and wouldn't stand behind it. Shame on them

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Feb 27, 2022
errolizer
3 out of 5 stars review

engeneering mistakes

[This review was collected as part of a promotion.] ice and water dispenser has no place to catch ice chips that spray out while dispensing cubes, interior bins should have some type of handle for opening bins, you have to bend over to open lower bins. Ice cubes are smaller then regular cubes.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

Thank you for providing this feedback. We will pass this along to our product developers for future improvements.^Sandy

Sep 30, 2024
Painter Guy
3 out of 5 stars review

lots of room in both the fridge and the freezer

[This review was collected as part of a promotion.] This is an awesome fridge. My only complaint is that the icemaker keeps getting jammed up all the time. When this happens, you need to take out the ice holder, dump the ice into a bowl, and un jamb the ice stuck in the auger. They should really work on a fix for this and offer it to all customers that have this model fridge!!!!!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey there! Thank you for sharing your experience with us. It's awesome to know you're loving your LG fridge! We want to ensure you can snag ice effortlessly because nothing beats a chilled drink! We appreciate you sharing that tip for the ice maker. Your insights are truly appreciated and will help us take our future models to the next level. We're always here to support you. If you have questions or need assistance, please get in touch with us on social media @LGUSSupport with your contact information. We're happy to help at any time! ^Joslyn

Oct 8, 2022
1944
1 out of 5 stars review

Not Enough Ice

After I bought this refrigerator, it was not making hardly enough ice for two people in the household. It would run out of ice before the end of the day. I called LG and they walked me through some adjustments. After a week same problem so they sent someone out to replace the ice maker. Same problem. I guess I have to live with it. If you purchase this refrigerator and live in the south with more than two in the household, better think about buying a bunch if ice trays like we did because you will not have enough ice for ONE DAY.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 13, 2021
Mr Ivy
4 out of 5 stars review

Very good refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator in October it was working fine but had some problems only because I need to change my electrical outlet but once I did that The refrigerator runs perfect love the icemaker and the ice selection but I must say if you have a regular outlet for your appliances change it because it needs the ground outlet to run right but overall love the product I have a stove and refrigerator set and both are great

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Mar 15, 2025
Anonymous
1 out of 5 stars review

Exploding Bottom Shelve

This fridge has been a nightmare. It dents super easy. More importantly, the protruding bottom shelves is most definitely a design flaw. If anything falls from a shelf, the bottom shelf glass will shattered. This has happened to me twice. My freezer bottom shelf and now the fridge bottom shelf has shattered. Makes no sense to replace the glass, when there are children in the house it will only happened again.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Digital Care Team

Hey there. That’s definitely not the experience we want for you. We understand how important durability and safety are, especially with kids in the house. We’d love the opportunity to help—please connect with us by sending a private message on social media @LGUSSupport. We hope you'd give us another chance to make this right. We'll be here ready to help. ^ Diego