Thank you for taking the time to leave a review! The team here at LCG Florals is thrilled to hear you are happy with your purchase. We appreciate the positive feedback.

We are sorry to hear that you are disappointed with the quality of the tree you received. We thank you for taking the time to provide feedback so that we can pass this information along to our team. We are always striving to improve, and we are sorry that in this case, we missed the mark. Please note that our products are made with a lifelike appearance and with some light fluffing and shaping you can manipulate the tree to have a fuller appearance.