Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator forMember photos









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A Disappointment
I wish I had never bought this fridge. The temperature in the fridge compartment has been inaccurate from the start. It runs at least 5 degrees warmer than it should be, but sometimes 10+ degrees warmer. I have bought multiple fridge thermometers and a temperature gun -- they all show that the fridge runs warm. The temperature also fluctuates for no apparent reason. I had a repairman here recently. He said the sensor was giving an error message, so he replaced it. The fridge still does not work right. This morning I woke up and although the fridge was set at 34, and had not been opened for 12+ hours, the temperature inside was 45 degrees. I subsequently removed certain food items and placed a food thermometer in them, which confirmed that the food was outside the safe temperature range. I don't feel safe keeping my food in the fridge. I will now have to replace this appliance at great personal cost. I am so angry about this whole experience.
Greetings, We know the importance of having an accurate temperature in our Samsung refrigerator. We'd love to help. If your Samsung refrigerator has cooling issues, kindly check the link below. You can select the nearest issue by clicking the radio button. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference 1146703137, which will help our team pull up your information. ^Rainly
Lots of Room!
[This review was collected as part of a promotion.] We have only had the new refrigerator a few weeks, and are lovin it! Lots of room for everything! Space was needed desperately, especially during the holidays as our family gathers together. We now have plenty of space to store those special holiday dishes. The deli tray is definitely a favorite to grab snacks and hold pies.
The great features are the door within a door...
[This review was collected as part of a promotion.] My Samsung Bespoke 4- Door French door Refrigerator is one of the best investment my family could he made. It was our first choice in our kitchen renovation. All our appliance is Samsung, including the dishwasher, microwave and stove. Our bespoke is the center piece of the kitchen, especially the beverage section, a door within a door, it's different, it attracts the attention of our guest and often a conversation piece of how it complements the renovation.
Excellent refrigerator
[This review was collected as part of a promotion.] I had an older samsung french door that I liked, except for the ice maker in the door that had issues. I was hesitant to purchase the new model but with the ice in the freezer drawer, the new design seemed like it would be better. I'm so glad that I did purchase this, it has been fantastic! We love the door in door and pitcher for ice water and use it constantly. I wasn't sure 2 sizes of ice would be needed, but that is a very nice feature as well. The metal cooling does seem to make a difference, and the spaciousness can't be beat!
Great Fridge!!
[This review was collected as part of a promotion.] The Samsung Bespoke refrigerator has been the perfect addition to support our busy family. The sleek and modern flat glass panels are attractive and instantly upgrades any kitchen. The interchangeable color panels also offer families the ability to change the overall look of their kitchens without buying new appliances. In addition, the lack of protruding handles contributes to this fridge’s overall classy appearance. The inside features of the Samsung Bespoke refrigerator offer the ultimate in flexibility and space. Expansive shelves offer ample room to accommodate the needs of our large family. Everything is able to be organized into a space that offers the best temperature setting to maintain freshness. The beverage center has been a huge plus with this refrigerator. We love the ability to store a variety of drinks and have them easily accessible without having to open the entire fridge. Having the water pitcher that automatically refills with fresh filtered water makes hydration a breeze! One of the most valued features of the fridge for us has been the flexibility to change the temperature of the center drawer, allowing us to have additional storage space for deli meats and cheese. Finally, the freezer compartments for the fridge are huge and provide plenty of space for frozen foods and two sizes of ice! Having the ability to monitor and control all the temperature settings from our phones makes everything about this refrigerator even better.
Kitchen update
[This review was collected as part of a promotion.] I originally went to look at a new electric range, but my wife saw the Samsung bespoke refrigerator. So naturally I ended up buying a new electric range a new bespoke refrigerator and a new bespoke microwave. I was hesitant about not buying stainless steel finishes, but what a surprise just how gorgeous my kitchen looks now with the new glass microwave electric range and refrigerator. Change the look of the of the kitchen completely as far as the refrigerator itself is concerned it's a 29 cubic foot model tremendous use and Design of space the beverage center dual ice maker interior with LED lights and Metal cooling on the inside make it a wise decision.
Not worth it!
this unit is not fingerprint and smudge proof as originally informed. it is very poorly made. the ice maker has the ":cube ice" and "crushed ice" feature. you can only get about 3 cups of ice a day. the ice maker does not make ice on a regular schedule. lastly but most important. i prefer the crushed ice. the last two times i was able to get a cup of ice, i had broken pieces of plastic in my ice. this second time i bit into the plastic and chipped my tooth. for the price we paid for this unit, it is not worth it!!!
One way of getting icy cold beverages is through the ice maker, Heather! Let's examine a few possible fixes to get the ice maker operating flawlessly. To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. Learn more from these details. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Understanding ice clumps and other Samsung refrigerator ice maker issues: https://www.youtube.com/watch?v=WHPiuBBUC2E Many refrigerator issues stem from improper leveling; see this guide about "How to level your Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145613380, to help our team pull up your information. Have a great day! ^Chrystel
Ice Maker Breaks Consistently
18 months after purchasing this refrigerator the ice maker stopped working. I had purchased the extended warranty so a repair tech was sent to repair the issue. He was able to fix the problem but indicated that with this refrigerator model, the ice maker would continue to break. Sure enough 18 months after the first repair, the ice maker broke again. We still have a couple of years left on the warranty, so we may be able to get one more repair in before the extended warranty expires. We will not purchase another Samsung refrigerator.
Hi Mike, We want a fridge that lasts longer. Let us help you fix the ice maker. Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146969652 to help our team pull up your information. Have a great day. ^Aloe
Samsung Fridge Review
[This review was collected as part of a promotion.] We bought this two weeks ago. So far, it’s working as expected while we acquaint ourselves with the features. We’re most happy with the large capacity, layout, beverage center, middle drawer and dual ice maker. Of course the glass door panels are attractive and easy to clean. Must wait a decade to see how well it’s holding up.
Classy
this is a really sleek and classy modern smart refrigerator boasting of great interior space. the beverage center is novel with its awesome autofill pitcher plus the regular water dispenser. the middle drawer is very convenient as it can be used as either a refrigerator or a freezer depending on your need/preference. the dual auto ice maker is great. it is fingerprint-resistant and very easy to clean. and of course, being a smart refrigerator, it has wi-fi connectivity so you can easily manipulate temperature from your smartphone. family has been using this for several months now and so far, it's doing really well.