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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator
4.7 out of 5 stars
stars
2,404 ratings2,404 reviews
  1. 5 stars82% (1,966)
  2. 4 stars12% (283)
  3. 3 stars2% (43)
  4. 2 stars1% (35)
  5. 1 star3% (77)

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Showing 1-10 of 2,404 reviews
Jun 25, 2026
Noreen
5 out of 5 stars review

Awesome Refrigerator

[This review was collected as part of a promotion.] This is our second purchase of this refrigerator. We had the same model in our old home and loved it so much we repurchased it for our new home! Top features we enjoy are the beverage dispenser and the dual ice maker. I've noticed we drink much more water (instead of sugary options) since the dispenser and pitcher are so convenient. I also love that they are enclosed so you have a very sleek look. I don't know why but the shape and size of the ice maker such a difference!

Review from Samsung US
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Jun 25, 2026
Noreen
5 out of 5 stars review

Awesome Refrigerator!

[This review was collected as part of a promotion.] This is our second purchase of this refrigerator. Had the same model in our old home and repurchased it for our new home! The beverage center and ice options are what we love most. I've noticed that we drink a lot more water (instead of sugar loaded options) because of the convenience of the pitcher dispenser as well as the water dispenser. The ice bites are my favorite don't know why the size and shape of the ice makes such a difference - but it does.

Review from Samsung US
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Jun 4, 2026
Deblou
5 out of 5 stars review

Great storage capacity

[This review was collected as part of a promotion.] This has been a great purchase!! Lots of storage! Love the easy access door and water pitcher that auto fills! Love the 2 different types of ice with the scoop/ tray!! We really love everything about it, plus it's so sleek and modern.

Review from Samsung US
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Jun 7, 2026
AAYEB
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I've had this refrigerator for a little while now, and it has quickly become one of my favorite appliances in the house. The first thing that caught my attention was how beautiful it looks. It gives my kitchen a clean, modern feel and always gets compliments from visitors. What I appreciate most is how easy it is to stay organized. The four-door design makes it simple to separate different types of food. The beverage station and ice options are especially convenient for everyday use. Overall, I'm very happy with this purchase. It combines style, space, and useful technology in a way that genuinely makes everyday life a little easier. I would definitely recommend it to anyone looking for a premium refrigerator.

Review from Samsung US
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Jul 12, 2026
Ame2026
5 out of 5 stars review

Happy Reviewer

the refrigerator is very nice it is. I wish it had a few more drawers inside of the refrigerator . however nice and lit up and I love the ice feature two options and also how you can get water from the refrigerator two ways. overall very happy with the purchase.

Review from Samsung US
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Oct 18, 2025
W85KRAMER
3 out of 5 stars review

Not "white"

I like the fridge, but the "white glass" panels are not white at all. It's a light gray at best. Very disappointed in the coloring as it doesn't look at all like the photos.

Review from Samsung US
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reply from SEA Care

Hello there, We understand your frustration if you find that the color of the white glass fridge panel is different from the one you expected a it looks like light gray. The color of the fridge panel can vary based on the type of lighting present. It's always best to visit a local store to check the actual colors in person. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).   Have a great day. ^Camille

Jun 28, 2026
SadSamsung
2 out of 5 stars review

Defect in door design

Main doors are manufactured in a way that they do not hang plumb or level and the lower left door sticks out.

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Review from Samsung US
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reply from Samsung

Hi there, your experience with your fridge matters to us, and we appreciate you taking the time to share it. Let's help you with this. Door alignment can sometimes change if the refrigerator isn't leveled properly during initial setup. We've linked an easy step-by-step guide to help improve door positioning and overall alignment: https://www.samsung.com/us/support/troubleshoot/TSG10002221/ If you need further assistance, don’t hesitate to reach out. We’re happy to assist. Jeffrey Samsung Care

Mar 23, 2026
AbbHenn
1 out of 5 stars review

Didn't last more than 2 years.

I've had the refrigerator less than 2 years. The compressor is out and was told it's not worth fixing. Because I didn't get an extended warranty it's just garbage. I've tried to contact Samsung but only get AI telling me my product is out of warranty. Do not recommend.

Review from Samsung US
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reply from Samsung

Hi AbbHenn, We value the time you spent sharing your thoughts about your Samsung refrigerator. Feedback like yours helps guide improvements to our support process and overall customer experience, giving us clearer insight into what customers encounter and where we need to focus our efforts to deliver more reliable and responsive support. To ensure you receive the appropriate assistance, there are several ways to reach our support team with your reference number 1152289753, and you may choose any of the channels listed below Facebook Messenger: https://m.me/samsungsupport X (formerly Twitter): https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/sa We’re always happy to help and appreciate the opportunity to assist further. Thank you for your feedback. Meneleo Samsung Care

Jan 27, 2026
Craig
1 out of 5 stars review

Worst company and product ever….save your money

This is the worst fridge ever! Do not waste your money. The warranty is a lie. Samsung will send out a company to steal your money then tell you they can't do the work. Samsung is horrible. Took 8 weeks lawyer year for them to honor the warranty and replace the cooling system in a 1year old fridge. Then one year later and the cooling system and ice maker go out again. Now Samsung is saying it's still warranty but they can't get anyone out to fix it. Even though I have found 3 companies that will fix it. Samsung is the worst company in the world to deal with when it comes to a warranty. This makes 2 years in a row that my family and I have been without a fridge for 8weeks (first time) and 4weeks so far this time and still no fridge. Honestly save your money no matter how much you like the product, because your dealing with a company that doesn't care about you or your family's inconvenience, they only care about themselves and they will drive you up a wall until you decide to give up and go buy something else. Take my word for it. This is a horrible investment and this is the worst company I have ever felt with when it comes to them backing there product.

Review from Samsung US
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reply from SEA Care

Craig, we understand your experience with your refrigerator's repair was not ideal. We want to have a direct conversation with you to discuss your overall experience, review alternative fixing options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151944652 so our team can pull up your information when you message us. Have a great day. -John

Sep 15, 2025
MELU
1 out of 5 stars review

Don't do it!

[This review was collected as part of a promotion.] The flex drawer did not work on my first one. After a month, they finally replaced it with one that was dented before it even got into my house. They tried to schedule again without scheduling a date with me. We finally agreed on a date for A replacement of the replacement and it was dented as well, identified again by the drivers before even got into my home. Again, they showed up at my home with a replacement for this replacement of the replacement without scheduling a date with me and I was out of town. We'll see if I ever get a quality refrigerator. And the worst part is that every one of these situations takes at least an hour of my time on the phone.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573
reply from SEA Care

We understand that your delivery experience with your refrigerator was unsatisfactory, MELU. We would like to have a direct conversation with you to hear about your overall experience and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150615884, to help our team locate your information when you message us. Have a great day. -John