Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator forMember photos









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Great refrigerator
[This review was collected as part of a promotion.] This is a great refrigerator with many nice features. The app makes it easy to adjust and modify refrigerator and freezer temperatures
Great features
[This review was collected as part of a promotion.] We loved this Samsung 23 cu. Ft counter depth refrigerator especially because of the beverage center for my hobby. Clean look on the outside. I read the reviews on this product before purchasing.
Best value for
[This review was collected as part of a promotion.] I love the versatility of this refrigerator it checks all my boxes couldn't ask for something better
Versatile
[This review was collected as part of a promotion.] Capacity is perfect for what I need. Flex zone drawer customization is super useful for my drinks and power cooling/freezing feature is my favorite for after a grocery haul.
Stupid engineering
This Refridgerator is beautiful. I love the glass front. I love the small drawer for snacks, I love the ice makers and the bottom freezer. I am 70 years old and this is probably my 5th refridgetor that I've had to change a filter. This fridge is almost IMPOSSIBLE to change the filter. The water MUST be turned off before changing it. It means you must pull out the fridge and turn the valve or in my case go to the crawl space and turn off the house water. The pressure is so high that reinstalling the filter is VERY difficult to replace. I have just finished mopping up my floor, cleaning out all the drawers, and trying to roll the fridge out. Did I mention I'm 70? I now have choices. I can never change the filter again or hire a plumber to do it. ARGH!
Hello C Wood, We acknowledge the time you took to share your review of your Samsung refrigerator. Replacing the water filter can require managing water pressure and ensuring the new filter locks securely into place. This guide walks through identifying the correct filter, safely removing the old one, installing the new filter, and resetting the indicator, along with tips that may help make the process smoother. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, feel free to contact us through one of the options provided below. Please keep this reference number for your records: 1152280588. • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care
Great refrigerator
[This review was collected as part of a promotion.] For a counter depth refrigerator this one is fantastic. Designed to hold plenty of food in convenient places. The beverage center is an added plus as is the flex zone drawer. Temperature holds steady in all areas. The smooth front without handles is a pleasant feature in the kitchen. It is well made and easy to move. The stainless steel finish is quite pretty and fingerprint resistant. The freezer with the ice maker allows a large capacity for frozen food. The two vegetable drawers are handy and each one can be accessed by opening only one door.
Favorite thing in my house!
I absolutely LOVE this fridge SO much!! This is a super sleek, gorgeous looking fridge that really makes my kitchen look elegant and modern. I took a chance and went with the white glass panels instead of the typical stainless steel, and am so happy with this decision - I was worried it was going to be too much white in my all-white kitchen, but the fridge isn't a flat bright white. It has some neutral gray tones that look beautiful. It doesn't match the other white tones in my kitchen perfectly, but I have a few variations of white tones, so it actually brought the kitchen together better, making the different tones look more intentional. The glass panels could also be great for keeping a shopping list with a dry erase marker - I've been wanting to try this, but haven't yet, since I love the look as-is. The fridge is also super versatile - if I ever get bored of the all white, or if they get damaged, I can swap out the panels for another color or finish. Only thing I would point out is that the front of the fridge, or maybe just the glass panel finish, doesn't hold magnets. Also, like I mentioned, it's not a true white, so I would recommend checking the colors out in person to make sure they work for you. I also got the counter depth fridge. It still sticks out a bit, but that's where the door hinge is, so it looks like that is needed to not bump against the wall. The fridge is a really great size, even for counter-depth. I haven't had a problem fitting everything I need, except one particularly large pizza box. I'm not used to a French door style fridge, so I had to get used to the freezer drawer at the bottom that feels heavier than I'm used to coming from a side-by-side fridge, but this also has plenty of room for everything. It also has two different types of ice - regular size, and smaller bite size, which my family is obsessed with. But my absolute FAVORITE feature has to be the Beverage Center - the AutoFill water pitcher has been the best thing I've ever used, and makes it so convenient and fast to get water, or take a pitcher to the dog's water bowl. I can't go back to a fridge without it. Last thing I wanted to mention is that this is a wifi enabled fridge that can connect to Samsung's app. I didn't think I would use this at all, but it's actually really helpful to get notifications if you accidentally leave your fridge door slightly open and walked away. Overall, super pleased with this fridge.
Great fridge, super sleek!
[This review was collected as part of a promotion.] Love all the features of the fridge. It can be a bit of a learning curve to figure out all the features. First time I've ever had to read the full manual to figure out how to use a fridge. But once all setup it's amazing. And the look is real sexy too. Got lots of comments about how great it looks.
⭐ 1 Star – Looks Great in Photos, But Total Regret
1 Star – Looks Great in Photos, But Total Regret This fridge is all show and no substance. It looks sleek, but in reality, it's a constant headache wrapped in fingerprint-prone stainless steel. In under 2 years, I've had to submit three separate service requests: Two for water leaking inside the fridge And now it trips every GFCI outlet in my kitchen — making it completely useless where it's meant to be installed. My home is brand new (built in 2021), and I even had a licensed electrician replace the outlet and confirm everything is wired perfectly. Samsung support kept trying to blame my house instead of addressing what is clearly a defect in the fridge. It took way too much effort just to get a warranty repair scheduled. On top of all that? The stainless steel finish collects fingerprints like crazy, and the interior feels cheap and flimsy — nothing like what you'd expect for this price point. The shelves and drawers feel more budget than premium. If you're shopping based on aesthetics and smart features, don't fall for it. This fridge has been one of the most frustrating appliance purchases I've ever made. Spend your money on something built to last — this isn't it.
Hi there, We can feel your disappointment with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is leaking from the inside. Please click on the embedded words for more details. Leaks under the drawers, under the fridge, or other areas: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas Should you still need support with the electricals of your fridge, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148854356), and it will help our team pull up your information. ^Rodel
Great Features - HORRIBLE DESIGN
2nd one we bought. Loved everything about it until you spill liquid on the bottom shelf of the refrigerator compartment. It IS NOT POSSIBLE TO TAKE THE GLASS SHELF APART TO CLEAN IT. This is seriously the worst engineering design I have ever seen in an appliance (I used to work in the appliance mfg industry). How could you design something where it is so easy to have liquid get under the glass and over the plastic but not have any way to take it apart to clean it? Did you do any real world product testing. This more than negates the other really nice features of this fridge.
Hi CJMac, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about shelf cleaning and shelf design. Some refrigerator messes require more thorough cleaning, which means removing bins, shelves, and drawers. These parts are designed for easy removal, and following the proper steps makes the process even simpler. Please refer to the link below and select the embedded content for detailed instructions. Here is the link: Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS10006824/ If you need further assistance, feel free to contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152254328) when you message us so our team can retrieve your information. We appreciate the opportunity to review your feedback. Geraldine Samsung Care








