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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator
4.7 out of 5 stars
stars
2,434 ratings2,434 reviews
  1. 5 stars82% (1,991)
  2. 4 stars12% (289)
  3. 3 stars2% (42)
  4. 2 stars1% (35)
  5. 1 star3% (77)

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Showing 1,431-1,440 of 2,434 reviews
Jun 1, 2022
GoCarGo
5 out of 5 stars review

Love the Look and the Functionality

[This review was collected as part of a promotion.] The colors give the refrigerator a custom cabinet look. It compliments my kitchen well. The ice maker produces ample amounts of ice and is the quietest one I have encountered. There is plenty of room in the the refrigerator and the adjustable shelves makes it easy to accommodate different sized items. Beverage center is a handy feature.

Review from Samsung US
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Oct 24, 2022
Mariapapp
2 out of 5 stars review

Weak stainless steel

Before I bought this refrigerator, I found all really good reviews. The problem, though, is that the stainless doors dent and scuff so easily. Now we have a refrigerator that looks like a scratch and dent, but we paid full price for it. I don't know how the other alternate panels hold up, but we don't want to pay more if they're as fragile as the stainless ones are. I wish we had bought a different refrigerator.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573
reply from Samsung Care

It's a pleasure to hear from you, Mariapapp. Your observation of the fridge matters to us. Do not use abrasive or harsh cleansers such as window sprays, scouring cleaners, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or petroleum cleansers on exterior surfaces (doors and cabinet), plastic parts, door, and interior liners, and gaskets. These can scratch or damage the material. Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145096229, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

Jan 29, 2024
Florida
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Delivery was professional and installation as well. The right door came with a “click noise” after at month someone came to fix it. Technician was amazing. The reason why it took a month someone to come and fix it is because Samsung wouldn’t send someone after 4pm to the connivence of the customer due to work. After business hours should be included.

Review from Samsung US
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Jul 11, 2024
WskiJax
5 out of 5 stars review

Great Design and Function

[This review was collected as part of a promotion.] We just love our new Bespoke refrigerator. It’s beautiful to look at and very function. We like the clean lines and the drink door. Setup Elias easy and the two types of ice is a real plus. Took me a bit to figure out how to reset the filter after I changed it, but that was a very minor issues.

Review from Samsung US
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Dec 23, 2023
Do Not Purchase This
1 out of 5 stars review

Horrendous product- Avoid!!

Fridge broke within one year (leaking Freon). Has taken more than one month for Samsung to coordinate its repair, which is still not complete. They do not centrally save notes, so multiple technicians came out without up to date information, and could not repair the unit. Save yourself the frustration and avoid this product.

Review from Samsung US
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reply from Samsung Care

Hello, We understand how it feels to try to get the refrigerator working again. You may contact our Support Team via the link below to speak with a live representative to better assist you should you need further assistance with the repair. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Aug 4, 2023
Kluvsk
5 out of 5 stars review

Great Refrigerator for the price

[This review was collected as part of a promotion.] Absolutely love this refrigerator. The beverage center is the best. I've had two other refrigerators with water and ice dispensers on the outside of the door...the ice maker always froze up...when it was time for a new fridge, I decided NO more outside dispensers and thought I would be giving up the convince of a beverage center...this fridge has it all.

Review from Samsung US
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Jul 23, 2024
Peggy
5 out of 5 stars review

Love Love Love

[This review was collected as part of a promotion.] I bought this over a month ago and my family loves it. I love the ice drawer with the two sizes of ice cubes. The middle drawer belongs to my husband. The kids know what’s in it is off limits. Ha ha

Review from Samsung US
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Jun 21, 2022
Jimbo
5 out of 5 stars review

Great Deign in a Refrigeraror?

[This review was collected as part of a promotion.] I received my “bespoke” fridge a couple of weeks ago & we just love it. From the sleek handless flat door front exterior to the interior water & ice systems Samsung has covered all the bases. Auto fill Water pitcher and normal glass of water dispensers are inside…no more water running down the front, the freezer located ice despenser ( two size cubes in separate buckets) will never cause problems that we have experienced in ALL of our prior fridges. The use of stainless interior front& back walls seems to hold cold better. I expect I will NOT be replacing drawers and door mounted plastic storage cubbies as these are about twice as heavy as in any prior fridge.The fourth drawer and it’s temp controls gives great flexibility. Samsung read consumers minds on this one and hit the all the marks spot on!

Review from Samsung US
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Sep 15, 2023
RayL
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] My wife is very pleased with this refrigerator. I'm happy with the selection. Being able to make temperature adjustments using an app on my phone is a big plus. My wife loves the ice. The extra space has made accessing items easier.

Review from Samsung US
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Jan 22, 2024
KellyWv
2 out of 5 stars review

Flimsy panels that dent in less than 2 weeks

I bought this less than a month ago and the panels are so flimsy that I got one dent on it during professional installation and now I already have another dent. I am in a household with no children and have had zero issues with any other Samsung refrigerator we have owned in the past. We have bought 4 Samsung refrigerators in the past 5 years just between moving and upgrading. This has got me wanting to look at other brands.

Review from Samsung US
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reply from Samsung Care

Hi Kelly, We all know that we don't want to have dented appliances. Let us give you some tips. Kindly check out the steps on how to get rid of the dents by watching the video from 1:50 to 2:55 at the link below. https://www.youtube.com/watch?v=ZaguMbi4pzA Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly