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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator
4.7 out of 5 stars
stars
2,447 ratings2,447 reviews
  1. 5 stars82% (2,001)
  2. 4 stars12% (290)
  3. 3 stars2% (43)
  4. 2 stars1% (36)
  5. 1 star3% (77)

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Showing 1,221-1,230 of 2,447 reviews
Feb 26, 2024
gcbronaugh
1 out of 5 stars review

Leaks

We bought this fridge less than a year ago. The picture wasn't filling, so we removed the filter to get the model number. When we put it back in something happened and the filter leaked. We woke up to a flooded kitchen, laundry room, and half bath. We are having to have a water remediation company come in for repairs on our new floors. WHAT A NIGHTMARE!

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573
reply from SEA CARE

Hi there, Sharing the refrigerator's current condition matters to us. Let's look into this. We recommend browsing through the guide below to help prevent further leaks from the water filter. Also, please click on the embedded link for additional help. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you require further assistance, please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146895522, to help our team pull up your information. Have a great day! ^Chrystel

Jun 15, 2023
Zach
4 out of 5 stars review

Great but interface confusing

[This review was collected as part of a promotion.] I bought this about one month ago. It works well but the interface for changing the middle drawer and temp is not easy to use. It appeared easy but it is not, I recommend trying this feature before buying.

Review from Samsung US
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Oct 2, 2023
Archie
3 out of 5 stars review

Bespoke/ Just another refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about 2 months ago it’s very large in diameter and very small in the inside we could have made a better choice the quality is good so far the exterior panels were incorrect when it arrived but they said that’s what was ordered and we would have to pay extra for the correct color for now it will do but lesson learned.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573
reply from Customer Care

Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service department at 1-800-726-7864. Call any day between 8 AM - 12 AM EST, seven days a week. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

Jul 23, 2024
Bobb
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We’ve had this refrigerator just over a month and we are very pleased. The flex drawer is wonderful for keeping meats and cheese fresh for longer. We also enjoy the clean look and the door within a door. The automatically filling cold water pitcher is great. Plenty of ice and room in the freezer. Really quiet.

Review from Samsung US
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Mar 27, 2025
Smasungsucks
1 out of 5 stars review

AVOID SAMSUNG

If I could I would havw given zero stars, and I will be telling everyone I know to not buy samsung ever again. We got our fridge in September 2024, now in March 2025 it flooded the kitchen ruining the floors. To make it worse Samsung support says they will not do anything to fix this. That even though they know where the leak is its not their fault, and they closed the ticket. Spent hours on the phone for them to say that sucks good luck, and just turn the water off. So we can't use the beverage station or ice in a 2024 fridge that's less than 1 year old. Do not buy from Samsung, they will not help you and you will be stuck with a fridge that doesn't have half the features you paid for and a ruined kitchen floor. With a well that suck for you from support.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573
reply from SEA Care

Hello there, We understand how you feel about your leaking fridge and the level of support you have received. We want to speak with you more about this experience, discuss other available options, and address any other issues you may have.   Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148694461) to help our team pull up your information. Have a great day. ^Camille

Jan 13, 2023
RobertaKeystone
5 out of 5 stars review

Beautiful and with amazing features!

[This review was collected as part of a promotion.] We love our new Bespoke refrigerator! Not only it is a beauty, but it has everything we needed! We love the fact that we don’t have to refill the water pitcher, that we can control the features and receive warnings on our phone, that we get 2 sizes of ice cubes, and on top of that, we can change our panels and give a whole new look to our kitchen without having to replace the refrigerator!

Review from Samsung US
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Oct 28, 2024
vsusic
5 out of 5 stars review

The Crown of my new Kitchen

[This review was collected as part of a promotion.] Great design all the way around. Space is maximized for a 29 cu ft fridge. The beverage center and ice compartments are highlights. The Pitcher :-) has so many uses and fills itself back up automatically. The shelves in the beverage center hold bottles of water and cans both. They stay ice cold. The two sizes of ice cubes are great and since they are in the freezer instead of the fridge compartment, the ice does not stick together and the scoop and ice cover are so cool. The freezer still holds a lot of stuff. The flex drawer keeps meats and cheeses cold and fresher longer. The fridge shelves are flexible and roomy holding taller bottles and jugs or sodas. Overall a beautiful appliance.

Review from Samsung US
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May 18, 2022
Samsung4Life
4 out of 5 stars review

Great Upgrade

[This review was collected as part of a promotion.] We bought our fridge a couple of weeks ago and love the design inside and out. We have had three Samsung refrigerators over time and this one is by far the best. The beverage center is conveniently placed and the separate water pitcher is very handy to take and fill up the coffee maker or dog bowls. We also are happy with the ice maker being in the freezer and making two types of ice. The icemaker keeps the buckets well stocked also. Overall very happy.

Review from Samsung US
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Jun 28, 2022
Robbie M
5 out of 5 stars review

So cool , and not because its a fridge

[This review was collected as part of a promotion.] We replaced an older Samsung french door fridge with this model, the key decisions were based on 1/ how the Ice Maker worked and where the ice cubes ( two different sizes!) were stored, 2/ the innovative beverage center and 3/ the great looking panel additions you can get.

Review from Samsung US
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Jun 15, 2022
LoveSamsung
5 out of 5 stars review

Exactly what I wanted

[This review was collected as part of a promotion.] We were initially looking at buying the Bespoke 4-door Flex but when we measured the dimensions, it was 2 inches too tall for our space. :( So this was our second choice and after using it, I love it just as much if not more than the Flex! The middle drawer is one of my favorite things about it; we use it for drinks and small snacks like yogurt. And the beverage center is so convenient I don't know how we've lived without one before haha.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13585774573