Hi Ricky, We understand it’s important that your refrigerator supports your daily needs, and it seems this hasn’t been your experience within such a short time. We’d like to learn more about what’s been happening so we can better understand the situation and review available options with you. Please reach out to us through the channels below so we can gather a few more details and assist you further: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152543130) when you reach out so our team can retrieve your information. Samsung values your business. Geraldine Samsung Care

We understand your refrigerator experience was not ideal, Mo A. We want to engage in a direct discussion to know what is causing your disappointment and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151895481 so our team can pull up your information when you message us. Have a great day. -John