Hello Wesley, We understand how this highlights the importance of long-term reliability, especially for something you rely on to perform consistently every day. Connecting with Samsung Care allows us to look into this further with you, review any details you may have, and determine what support options are available. Please keep this reference number for your records: 1152656610. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care