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Customer reviews for Brother Monochrome All-in-One Laser Printer, MFC-L2717DW for
Brother Monochrome All-in-One Laser Printer, MFC-L2717DW
4.5 out of 5 stars
stars
666 ratings339 reviews
  1. 5 stars75% (500)
  2. 4 stars14% (94)
  3. 3 stars4% (29)
  4. 2 stars2% (15)
  5. 1 star4% (28)

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Showing 271-280 of 339 reviews
Feb 8, 2024
dan
5 out of 5 stars review

No ink to dry up

1 hr to set up....(as with most wireless printers) Easy to use love it.... Print maybe 10 times a year I feel this will be a better choice as there is no ink to dry up

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May 2, 2024
Brent
1 out of 5 stars review

Don't be fooled by 5 star reviews

I have no idea why anyone would rate this printer 5 stars. Its horrible. Everything is complicated to use. Doesn't work. I purchased it simply to print quickbooks checks. And it can't even do this simple task well.

Review from brother-usa.com
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reply from Brother Customer Service

I’m sorry to hear that you are having some issues with the Brother MFCL2717DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/MFCL2717DW

May 19, 2023
ml24
2 out of 5 stars review

only 1 practical out port, usb type b and problems

only has lan or usb type b out ports, no usb a, db25, vga or any other ports. also, i have been unable to use wi-fi to connect wirelessly with my windows 11 pc, and the brother set-up only offered bluetooth, not wifi (despite having a wifi button on the control panel) and was unable to connect via bluetooth. now the wifi button on the printer panel constantly blinks and won't shut off. and brother manual says you CANNOT use wireless and wired porting together for 2 computers sharing the printer. i am trying to use the printer with 2 pcs and can't do it so far. the printer works adequately for basic printing with my updated to windows 10 pc, which i continue to use because several important to me apps and features do not work in windows 11. also the ink cartridge it came with lasted less than 200 pages, not the 1000 it claimed. from what i read, hewlitt packard printers have designed built in obsolescence to sharply limit functionality to a few years and often will not work with aftermarket toner or ink so they are not an option. many printer manufacturers are doing this, although hp seems the worst. printers, ink and toner are rife with ripoffs.

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reply from Brother

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We understand you're experiencing wireless setup issues with your Brother MFCL2717DW machine. We'd like to help. Below is a FAQ that may help you with this issue:https://help.brother-usa.com/app/answers/detail/a_id/151947We understand your Brother MFCL2717DW cartridge did not last long. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Nov 22, 2021
Carriss
1 out of 5 stars review

Junk

First off, it’s 2021, why on earth do companies still sell black and white only printers? And why is this at Sam’s Club? Anyway, I got it home, all set up, printed a test page and went on with my life. Days later I tried to print something and it would not connect to my wifi. I tried to reset the device, unplug, plug back in… nothing worked. And now that I know it’s monochrome it’s going back. I was lead to believe I was getting a good deal, but as usual Sam’s Club sold me some garbage.

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reply from Brother

We are sorry that you are experiencing printing and connection issues with your Brother MFCL2717DW. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

Aug 11, 2020
Meenali Srivastava
5 out of 5 stars review

Love it

I bought the brother laser printer after getting sick of the inkjet and i absolutely love it.

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May 12, 2022
Rocky
5 out of 5 stars review

Good Printer

This small printer is good for the work. No account set up or any other complications link to printer unlike HP

Review from brother-usa.com
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Oct 15, 2022
Laura Jurado
2 out of 5 stars review

WORSE SCANNER EVER

I can´t believe that my six-months-old printer scans a document only after 10 or 15 tries... It´s so frustrating!

Review from brother-usa.com
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Mar 26, 2022
Michelle Bryson
5 out of 5 stars review

Great Copier

This is a great copier and works great for what I need it to do. I prefer this type of ink much better than the small ink cartridges.

Review from brother-usa.com
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Mar 13, 2022
James
5 out of 5 stars review

Easy install. No issues.

Easy install. My first laser printer. Hope to avoid the maintenance required of the inkjet printers.

Review from brother-usa.com
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Apr 27, 2022
Tommy
5 out of 5 stars review

Great copier

This was a great purchase for out church. I had a little trouble figuring out the double sided copy but other than that I am very pleased

Review from brother-usa.com
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