Thank your recent purchase of our Members Mark Beef Italian Meatballs. We sincerely apologize that you were displeased with this product. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. I appreciate your feedback and will be passing it along to the appropriate team members for further review.

Thank your recent purchase of our Members Mark Breaded Mozzarella Sticks. We sincerely apologize that you were displeased with this product. We have always taken pride in the production of quality food products, and we have built our reputation with satisfied customers. I appreciate your feedback and will be passing it along to the appropriate team members for further review.

We have not changed the recipe for our cheese. What you described might occur if this box went through temperature abuse. If you can provide us with the best by date, time stamp, and lot code from this box our Quality Assurance team can investigate this concern. We appreciate your feedback and apologize for any inconvenience it has caused you.

Thank you for reaching out regarding the Member's Mark Breaded Mozzarella Sticks that you recently purchased. We sincerely apologize that you experience an issue with our product. Based on your description, we believe this product may have suffered unfavorable temperature conditions during shipping or handling. When product is thawed and refrozen, it loses its intended flavor, texture, and appearance. Although we take extensive precautions to prevent this from happening, our products are still sometimes inadvertently mishandled after they leave our facility. We take pride in the production of quality food product and have built our reputation on satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review.What you described might occur if this box went through temperature abuse. If you can provide us with the best by date, time stamp, and lot code from this box our Quality Assurance team can investigate this concern. We appreciate your feedback and apologize for any inconvenience it has caused you.

Thank you for contacting us regarding the Member’s Mark Breaded Mozzarella Sticks that you recently purchased. We sincerely apologize that you were displeased with the breading on this product. We take pride in its production of quality food products and we have built our reputation on satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review.