Thank you for taking the time to leave a review. We sincerely apologize that you experienced an issue with The Member's Mark Breaded Mozzarella Sticks.. This product is packaged on autofill and one of the inner pack's missed your box. Although we take extensive precautions to prevent this from happening. I am confident this was an isolated incident and have alerted our Quality Assurance Team. Please reach out to our Customer Care team at 1-800-356-7094 or email your contact information to the helpline@rich.com

Thank you for contacting us regarding the Member’s Mark Breaded Mozzarella Sticks that you recently purchased. We sincerely apologize that you were displeased with the breading on this product. We take pride in its production of quality food products and we have built our reputation on satisfied customers. We appreciate your feedback and will be passing it along to the appropriate team members for further review.