It’s just what I wanted for a small office/guest room combo. Hard for 2 senior citizens to assemble because the heaviest piece has to be lifted to attach the elements.

For perspective, we bought this couch to put in the playroom because my temper is at risk when kinetic sand or play doh get mashed into our living room couch. Price, shipping, and packaging. We bought this with $200 instant savings. The shipping was $20 and it seemed like great value. It arrived sooner than Sam’s Club had estimated, was delivered to my door by FedEx in two large boxes. In total, the couch is about 200 pounds. Definitely recommend having someone help you move it around. The packaging was really good. Something must have been leaking in the FedEx truck (laundry detergent or something) but it didn’t get through the box and inside the box the couch and its pieces were in giant plastic bags to protect them. Assembly. Assembly was reasonably easy and required NO tools. The only “assembly” you have to do is screwing the threaded couch feet into the bottom of the chaise and couch arms. This doesn’t require a screwdriver. The only other assembly was sliding the arms and chaise over the matching brackets (pre-installed). I was able to do it by myself, albeit with some less-than-impressive word choice, but with two people it would be pretty easy. Unpacked and setup in the playroom in under 20 minutes with just one person. Couch features. We’re a military family and we move every few years. A stress with buying something like this is: though it fits in this house, will it fit in our next house? The couch is small enough to work in a lot of locations but also big enough for us to cuddle up and watch “Encanto” for the thousandth time. The chaise can be moved to either side and the arms of the couch move to either side of the couch or chaise so no matter what configuration it looks like it’s the way it’s supposed to be. When I lay on the chaise side, my feet hang off (I’m 6 feet tall) but it’s not uncomfortable. I love the storage that is the entire length of the chaise. Here’s one more underrated feature: you remember how your grandma had a pullout couch (probably in a floral print on velour)? Remember how the couch had to be moved away from the wall to use the pullout? No? Just me? Well, this couch does not need to have space between it and the wall or be moved out to operate the pullout bed feature. This is a great feature for us since the playroom is really a smallish guest bedroom. When it’s in bed mode, I can’t lay between the arms of the couch (due to height) but I can fit, comfortably, on the non-arm part. It could comfortably sleep two, but the shorter person would have to be on the inside (between the couch arms/closer to the couch back cushions) and the taller person on the outside. Comfort. As noted above, we bought the couch for $699. It is $699 comfortable. If you’re shopping for a couch and expect this to be Tempur Pedic comfortable —it’s not. It’s a little firm, but it’s perfectly comfortable and seems like it will be very durable considering our daughters who seem to be part monkey. Would recommend this couch to friends/family.

I bought this couch in mid July 2021 and it has been extremely disappointing. The right hand side of the pullout section will not stay in the track and makes this part of the couch unusable. If I am able to get it in the track, it comes out the next time it is in use and has a large gap between the chaise and pullout section. The couch already looks worn and has large indentations that would be expected with a couch that’s several years old but not only a couple of months. There is pilling of the fabric and it just does not look nearly as nice as it should for the price.

Please don't waste your money. I purchased this "cute" couch for my son's first apartment during Black Friday sale (was 799 but paid 499). Received 12/19/19 and as I write this today 1/18/20, the couch is broken. The "metal" frame that opens into the pullout bed has bent and broken after less than a month, also one of the pieces at the bottom broke the first day (my son screwed it in without telling me, because he liked the couch). I am looking to contact the right people to return this garbage and get me a sturdier piece of furniture.

I received my sofa on December 10th but actually set it up after the New Year and we absolutely love it, but we started having problems with the let out bed instantly and in March it completely broke to where we can’t use it. I mainly bought it for the let out bed. I really don’t know how to reach someone because I got a voicemail. So I’m conflicted because it’s nice but broken.

I bought this sectional for our game room after seeing a similar one at my son’s house. My hubby assembled it while I was at work and I was shocked to come home and find the color is more green than gray. It is much more lightweight and cheap feeling than you would think from the pictures. Fabric is also very scratchy. I am very disappointed and would have returned it had hubby not destroyed the box after assembling it. Save your money!

This sofa really doesn’t deserve a star (other than for the look)….It is hard, stiff and maintains uncomfortableness. The structure is very cheaply made and is mainly particle board-based with tough material to secure and cover. Doesn’t last. Poorly built as structure is NOT STURDY at all. Pull out doesn’t work to hold small children (3-6-8 age range and size) collapse middle of the night. This is poor and not worth spending the money for at all. I do not recommend buying, as you’re only paying for “the look”

This item was easy to assemble and took about 20 minutes with two people. Overall we love this sectional in our living room its beautiful and great quality. We use the pullout bed at night, it’s easy to use and features a storage compartment to store sheets and blankets during the day. Very impressed would definitely recommend!!

This is a great couch for the price! The only problem I have had is that one of the arms will not stay in place. It keeps popping out every time you lean on it. It seems the pieces aren't lining up correctly. We tried switching the arms to opposite ends, but it didn't fix it.

The couch is everything I expected from reading the reviews. I’ve had it for a couple months. It IS firm which is okay which me due to the durability. I sleep on it several times a week when my daughter stays with me. It was the perfect size with the features I needed…sleeper and chase. However, the only reason I gave it 4 stars, EVERY time I pull it out, the sleeper goes off track and I have to spend time/energy muscling it back on the track! it’s frustrating. It’s not an assembly issue or owner error. It has nothing to do with how you put it together. Maybe something happened in shipping. The box was totally beat up! Holes in the boxes that had been re-taped..etc. I only came across one other review that complained about the same problem. Maybe I’m just a small percentage people that have this problem. I’ve also read the vague and routine responses from the manufacturer…ie..we stand behind our product and if you need additional help please contact us… We’ll, if you stand behind your product, send someone out to me and fix this problem! With tax/fees it was almost $1,000. That’s a lot of money for me! I expected my product to be delivered without so many holes in the packaging, and for it to function properly. Again, the 4 stars was very generous! I do like the couch and fits my needs regardless.