[This review was collected as part of a promotion.] Let me start with how soft and comfortable this mattress is. It comes rolled and vacuumed sealed so it's very compact. But it is heavy. About 90 pounds. Once unboxed and released, it is truly a 12 inch mattress. It fits deep pocket sheets perfectly. You will need a platform base or purchase a box spring. I was aware of this from the beginning but wanted to point it out to others. My best description for this mattress is that it hugs you. It's not the softness that swallows you and it's hard to get up from. And it's not hurt your back and a restless night firm. Member's Mark has made an awesome mattress that can and will compete with other brands.

[This review was collected as part of a promotion.] I've had the pleasure of sleeping on this mattress for about a week now. It's absolutely amazing. I've always woke up with neck and back pain. That is completely gone with this mattress! I love that it has a cooling effect to it as well. No more waking up sweaty! It is all around amazing and I love it! I can't wait to get one for my daughter. I highly recommend it and you won't be disappointed!

[This review was collected as part of a promotion.] This queen sized mattress replaced a very old mattress in my teenage son’s room. I had to lay down on it first to try it out and it is so comfortable. I think I may order one to replace my current 10 year old mattress. He loves it says he sleeps more comfortably than ever. It’s not soft and not firm, a good balance in between. It came packaged in a pretty small box (for a queen sized mattress). My son and I were able to carry it in. No bad smells or anything and it popped right into place out of the box!

[This review was collected as part of a promotion.] I received a free product of Hotel Premier Collection Member's Mark 12-Inch Mattress from tryitsampling and it's really nice. It came in a box and all you need to do is unfold it and let it expand. It make take a few hours to raise the total 12 inch. I love memory foam mattresses and I was happy to see this one is a plush mattress. What is means medium. Not firm, no soft. Right in between what it's perfect. This one also has a gel memory in the top for cooling what it's very nice. The quilt look is beautiful. You also need a platform or a box spring for this matress. I cannot give an opinion on how long this matress will last, but it has a 10 year warranty and in comparison with my king bed that is a plush memory foam as well it's matching high standards. Memory foam mattress are the best investment and this brand its has a good price. Thanks to this opportunity, I got to improve our guest room from full size to Queen and with an awesome matress. I can't be happier.

[This review was collected as part of a promotion.] We are very pleased with this mattress. The last mattress was a bit too soft and we weren’t getting good sleep. This mattress is very firm and it’s great on my back. Not only that, but it’s quite refreshing. I tend to get hot a lot at night and sweat, but the fabric is breathable and fresh. It has a cooling effect. It’s not too big and bulky either. It’s a great mattress!

I bought this almost a month ago and it has worn my back out. After being in the same position, it’s hard to get out of. If you try to move over, you have to kick your leg off the bed to stay in that position or you will roll back to where you were. After you’ve sunk into place, you will wake up in a hot mess. I’m 27 and have never had back problems, I’m in pretty good health so I don’t know how anyone would be able to sleep in this. The only plus side is that returning it was so so easy.

[This review was collected as part of a promotion.] I was surprised at how thick this mattress is! And I just knew the first week I would sleep on it it would cause me to have back pain because that’s happened in the past. To my surprise I’ve woken up with zero pain! It is so soft and comfy making me feel as if I’m sleeping on a cloud!

[This review was collected as part of a promotion.] I was pleasantly surprised how quickly this got to size after coming out of packaging as well as how nice and firm, yet very comfortable this mattress is. It provide excellent support and good sleep. I would say this is a medium-firmness, and I really want to get the king size, too!

[This review was collected as part of a promotion.] The mattress came in an easy to move box to get into the house, unpacked and rolled out perfectly. This is a very comfortable mattress and is perfect in my guest bedroom. My guests absolutely love it.

[This review was collected as part of a promotion.] Let me start by saying, this box was really heavy. Unpacking the mattress is a 2-person job but it is so worth it! Sleeping on this is like sleeping on a giant marshmallow from heaven. And unlike foam toppers I have had in the past, the softness does not make me hot and sweaty. My existing sheets fit fine and I wake up happy and well rested!