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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 821-830 of 1,512 reviews
Jan 11, 2025
Donna
5 out of 5 stars review

Verified Purchase

Good mattress

The Nectar mattress was not available in time for guests, so I ordered the Members Mark equivalent, and it seemed to be very similar. I did notice that the top fabric bunched up in a few places.

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May 18, 2023
Bell3
1 out of 5 stars review

Quality poor

Bought this 16 months ago. Went to change sheets and move bed and discovered mold on the bottom of mattress. Its always had a mattress protector on it and has never been wet or soiled in anyway. Mold is only on the bottom of the mattress

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Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

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Nov 26, 2020
concorde
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

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Jan 1, 2026
Dayana
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

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Nov 29, 2025
Michelle
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

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reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Sep 4, 2025
Dominique
5 out of 5 stars review

Like sleeping on a cloud

I purchased this mattress based on a recommendation from a friend. It was delivered quickly and the unboxing and setup was relatively quick and easy. The moment I laid on the bed I was asleep. I don’t know how long it took but this bed is super comfy! I purchased the ultra plush king mattress and plan to purchase the same in Queen for my guest room. Hotel luxury without the hotel cost!

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Aug 31, 2024
Bobbis
5 out of 5 stars review

Verified Purchase

Love it

Love it perfect for college

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Sep 4, 2024
Laura
5 out of 5 stars review

Verified Purchase

Comfortable easy bed

It was easy to unpack and is so comfortable

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Aug 10, 2023
wanda
4 out of 5 stars review

Verified Purchase

very comfortable

It's very comfortable but I think I need one that is a little more firm

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