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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 821-830 of 1,536 reviews
Dec 25, 2024
CJ
4 out of 5 stars review

Verified Purchase

Not for me

To be honest there's nothing wrong with the bed. My roommate says it's like sleeping on a cloud for me I didn't like it. So have to find a different mattress

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Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

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Nov 22, 2024
Wanda
1 out of 5 stars review

Soft not medium

This mattress is not medium. It's pretty soft and has no support. May be a decent mattress for a child or teen but a grown adult, no. I do not recommend.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We're sorry the mattress wasn't right for you, Wanda. Please contact Member Support at (888) 301-0332 and they can assist you with an exchange or return.

Nov 20, 2023
Gokay
2 out of 5 stars review

Not 12 inches

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

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Nov 26, 2020
concorde
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

Helpful?3EZQ70BELA8J13583269056
Mar 14, 2023
ex_employee
5 out of 5 stars review

best mattress EVER

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

Helpful?3EZQ70BELA8J13583269056
Mar 2, 2024
Damaged From Factory
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

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Apr 1, 2021
Young74
4 out of 5 stars review

Not what we expected!

The box said medium firm but this mattress is not even close to being a slight bit firm! I gave it 4 stars because although I wanted firm, this mattress made me realize that i don't know what i want! I love this mattress!!!

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Oct 2, 2023
NatureMan
5 out of 5 stars review

Verified Purchase

Working out well.

The mattress is quite comfortable. We have using them for only one week, but are adjusting to them quickly. They work well on our adjustable bed bases. Time will tell how durable they are, and remain comfortable.

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Feb 3, 2023
AD
5 out of 5 stars review

Amazing Quality

So at first I saw “bed in a box “ and thought it would be too soft for my comfort. I was very impressed and still am a couple weeks later after my purchase. I highly recommend this bed to anybody with back problems.

Helpful?3EZQ70BELA8J13583269056