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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,467 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (218)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 71-80 of 1,574 reviews
Jun 25, 2024
Reviewer name: TAB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Inner foam does not match outer cover

After taking out of the box and letting the Foam expand for a few days... The corners did not match up and there is no way to fix it. I am now stuck with a bad mattress because I have no way to return because it is so heavy and big. Will not fit in my car and it is also too big for me to move.

Helpful?2KZ9C46TI1Q813583269056
Mar 14, 2026
Reviewer name: MARY
2 out of 5 stars
2 out of 5 stars review

Wrong item received

I ordered in app and did a store pick up. This is NOT hotel premium as described. I received a regular Members Mark 12” mattress. I did not realize it until it was too late, I had it out of the box and the plastic was off. I would not have accepted this at the store if I had known. I actually passed up this item in the store wanting the better “Hotel Premier” product. Sam’s Club misrepresented this product and it’s too late for me to return, I had no way of getting it back to my vehicle after it was unrolled. I’m very disappointed

Helpful?2KZ9C46TI1Q813583269056
Oct 17, 2026
Reviewer name: Jay
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Saggy top.

The new mattress is already developing ridges in the top pad! The pad seems to sag and not remain tight.

Helpful?2KZ9C46TI1Q813583269056
Aug 3, 2026
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

MATTRESS FROM WITHIN a BOX

Verrrrrrryyyyy Comfortable. I lay down and fall asleep within moments. Know nothing till next morning. Reasonably priced for an excellent night's sleep

Helpful?2KZ9C46TI1Q813583269056
Sep 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best Mattress Bargain Out There

Sam’s Club actually stocks these. I was looking at a new mattress for my aging back. As well, I also was on a budget. This mattress is fantastic! It reduced my hip and back discomfort as well as reducing my tossing and turning at night. I’d recommend it!

Helpful?2KZ9C46TI1Q813583269056
reply from members_mark_comfort Team

Amazing feedback. Thank you so much for giving us 5 stars!

Sep 27, 2026
Reviewer name: Adela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it.

Amazing mattress feels like cotton, and I am so pleased with it. I sleep like a baby

Helpful?2KZ9C46TI1Q813583269056
Jun 15, 2021
Reviewer name: Elizabeth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

Helpful?2KZ9C46TI1Q813583269056
Nov 28, 2023
Reviewer name: BG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

Helpful?2KZ9C46TI1Q813583269056
Oct 1, 2023
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 22, 2022
Reviewer name: Pamela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New bed for mom

about this bid for my mom who is 82 years old and she absolutely loves it. She has a Tempur-Pedic at home, this bed went in her RV and she said this is the most comfortable bed that she has ever slept on.

Helpful?2KZ9C46TI1Q813583269056