We purchased this mattress for our guest room. My in laws stayed with us and like the mattress so much they bought one for themselves when they got home. They said they didn't have any pains the week they were with us and noticed a difference immediately when they got home.

I recently purchased a mattress from the Thornton, Colorado Sam’s Club using the Scan & Go feature, and my experience has been very disappointing. When I received the mattress, I realized it appeared to have been used. As someone with a disability, I cannot physically return the item due to its weight, so I contacted customer service for assistance. Despite explaining my situation, my case was closed without resolution, and I have yet to receive a refund or replacement. This has left me frustrated and feeling undervalued as a loyal member. The mattress itself is not what I expected in terms of quality. It did not feel new and had visible signs of prior use. I hope Sam’s Club improves its quality control and customer service to better support members like me in the future.

I was iffy buying a mattress in a box, also reading reviews that said it was too soft. I went ahead and bit the bullet and purchased it and my husband and I are super satisfied!! We are side, stomach and back sleepers and this bed was not to soft. It’s the perfect amount of softness and it keeps you cool throughout the night. For reference, I’m 26 and my husband is 30. We have no problem getting in and out of the bed. Sometimes we prefer to lay in bed and watch movies rather than the couch because we can super cozy and comfy in this bed.

Mattress did have a chemical smell for a few days. It does sink at the edges when you get on and off the bed. It did take half-a-day to firm up. AND this mattress is the perfect balance of sinking into the mattress but not sinking too far. It's one of those mattresses that will not hurt your hip or shoulder if you stay in one position for hours. But you do not feel like you are on a hammock:) You feel like you are on a well made, expensive mattress that was a bargain!

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Extremely comfortable from the start. Less than $500 on sale. Heavy and sturdy. Medium/plush feel. Added a plushy mattress pad, all cotton members mark hotel premier sheets, and bamboo pillows. The bed felt better than diamond hotels. It is set up on a guest house so it will be used sparsely, but I will update on longevity if anything goes wrong.

Brought matress home, took it out of the box, unfolded it, and then start to cut the plastic off of the mattress while it inflated. Stopped immediately when I noticed there was mold/mildew growing on the bottom of the mattress. I was very happy that we had not already taken our previous mattress to the curb. The end of the mattress that had the mold/mildew also did not inflate correctly by the time we took it back to Sams Club the next day. At least the return was easy!

Mattress is very comfortable - softer top with firm support. A high quality mattress that doesn't break the bank. It was easy transport since it comes in a box. Be sure to have the box spring/platform bed ready for the mattress because once you unravel and cut open the plastic it is heavy and harder to move around then when in a box :)

Defective mattress. Less than a week mattress cover bunched up 4 inches across center of mattress. Then you have this hump in the middle of the bed under your back. Will be returning when different replacement mattress (ordered) is received. Also if you return a mattress they want you to put it in the original box (not gonna happen) or wrap it in plastic.

I redecorated my son's room and was originally looking for a mattress topper to bring life into a VERY OLD mattress. A quality topper is pricey and I figured it would be a temporary fix which would ultimately lead to a new mattress sooner than later. I stumbled upon this Member's Mark mattress at my local Sam's club during my topper hunt. The price was double the price of a nice topper, so I decided to skip the topper and go straight for a new mattress. After a couple of days of expanding, it is really nice. My son only comes home from college occasionally, so it is a perfect addition to his room. Personally, I like a firm mattress, but when I lay on this one to test it out, I'm pleasantly surprised at how comfy it is. My son loves the way it sleeps and never complains any more about coming home and staying for a while.