Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,467 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (218)
  4. 2 stars4% (133)
  5. 1 star8% (285)
Sort by |
Showing 61-70 of 1,574 reviews
Aug 9, 2024
Reviewer name: smittycr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen - Medium - ohhh so comfortable

This is a really nice mattress. It's the queen medium version. I was able to pick it up the same day I ordered it. As a person born the middle of last century, I was able to get the box out of the car and into the bedroom without too much trouble. Getting the box on the bed & the mattress out of the box was more challenging by myself. I was so tired after that, that I just went ahead & very very carefully cut thru the wrapping. The mattress popped right out & started expanding right away. It was easy to turn & position the mattress. As others mentioned, it does smell at first, I left my air filter for 3 days before I used it. As an asthmatic, I was just being cautious. I have the medium version and it is not overly soft, it is not as soft as what I used to have. I love it. There is just enough softness to be very comfortable and firm enough that I slept thru the night. I love it. I do have a fluffy mattress cover on it since I have an elderly cat that sleeps on the bed too. Getting in & out of the bed is easy & being able to easily scoot to the middle is really easy & nice. I would love to see how it was squished, rolled, wrapped & stuffed in the box. My only problem is getting rid of the old mattress.

Helpful?2KZ9C46TI1Q813583269056
Nov 2, 2021
Reviewer name: KendraK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed with a golden chain of referrals

My daughter got this bed recently and loves it. I bought it for my spare room and my brother-in law who is a big guy, has been staying in there, also loves it. Now I'm buying a full size for the other spare bed. I'll see what my guests say when they come to visit.

Helpful?2KZ9C46TI1Q813583269056
Feb 10, 2022
Reviewer name: 864_Sparkle
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Took a chance

I took a chance by reading all the great reviews. Well that chance was a gamble I lost. Where do I start. First I let it air out for 72 hrs 24 more hrs than recommended and it still never fully inflated. Second this mattress is totally uncomfortable. I’ve slept on cots while deployed that was more comfortable. This was $400 plus bucks down the drain that I couldn’t afford. You live and you learn.

Helpful?2KZ9C46TI1Q813583269056
Jun 19, 2026
Reviewer name: Kevin Kuykendall
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Complaint with Sam's Club Artificial Intel support

The AI system online support is super flawed and very frustrating. I love Sam's Club for the most part, but the AI online bot ordered me the wrong mattress TWICE and then they were supposed to pick up these two mattresses that I still have them. No one came to pick them up! NOT a good artificial intelligence support. AI is scripted, sends you in circles, and doesn't listen to a real person's need. I still have these two mattresses, paid for them, and it is a huge time waster. I almost cancelled my account over this.

Helpful?2KZ9C46TI1Q813583269056
May 25, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We Keep Buying These Because They're So Good

I now have three of these mattresses on three different beds. They are wonderful for us average weight people (not skinny, not fat). The thinner, softer top layer of foam is backed up by a denser, thicker lower layer. Together they give good support with just enough cush on top. Like all good foam mattresses, they are thick and heavy and they require a bed with good, solid support under them.

Helpful?2KZ9C46TI1Q813583269056
Jan 29, 2025
Reviewer name: Rick S
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returned for Refund

The mattress was not comfortable. It felt like sleeping on a bunch of pillows stuffed inside a casing. Lumpy and no support. I love Sam's but had to return this. The only requirement for the return to store was to wrap in plastic. Easy return no questions or hassle.

Helpful?2KZ9C46TI1Q813583269056
Oct 26, 2022
Reviewer name: Alice
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the softness!

I love this mattress! It is so soft and comfortable. It came in a box and I was able to keep it in the box until I was ready to put it in place. Getting it out of the box and unsealed took a little bit of work doing it by myself, but with two people it shouldn't be an issue.

Helpful?2KZ9C46TI1Q813583269056
Jun 25, 2024
Reviewer name: TAB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Inner foam does not match outer cover

After taking out of the box and letting the Foam expand for a few days... The corners did not match up and there is no way to fix it. I am now stuck with a bad mattress because I have no way to return because it is so heavy and big. Will not fit in my car and it is also too big for me to move.

Helpful?2KZ9C46TI1Q813583269056
Nov 17, 2022
Reviewer name: joliereign
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Quicksand

Sleeping in this bed felt like lying in quick sand. When you first sit or lie on it you think it feels firm but plush but then you continue to sink in further and further to where it's hard to move from one position to another. I hated this bed, I literally felt claustrophobic trying to move around in on this mattress.

Helpful?2KZ9C46TI1Q813583269056
Oct 31, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

False advertisement very deceptive on twin mattres

The 12 inch twin mattress that I purchased at Sam's Clubis false advertisement the box said it was a 12 inch mattress and it is not it's 10 1/2 very disappointed. I am 65 and a widow. I cannot afford to hire someone and rent a truck to return it so I'm stuck with it. Mattresses in the spare room and I have one it says got it for 10 days and it's still not inches 10 1/2.

Helpful?2KZ9C46TI1Q813583269056